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  5. Reviews of Hampton Inn & Suites Sherman Oaks

Reviews of Hampton Inn & Suites Sherman Oaks This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

5638 Sepulveda Boulevard, Sherman Oaks, CA 91411, United States

#4 of 8 hotels in Sherman Oaks

Guests' Choice

Review Score

Based on 197 hotel reviews

8.6

Score breakdown

  • Cleanliness

    9.1

  • Comfort

    9.0

  • Location

    8.6

  • Facilities

    8.8

  • Staff

    9.2

  • Value for money

    8.2

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: August 22, 2025

    10
    This is one of the best hotels I ever stayed, they accommodate all my issues.
    • Leisure trip
    • Family with young children
    • Queen Studio Suite with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    I like everything about the hotel

    The staff and the manager. House keeper hotel staff and hotel service were excellent, the facility was clean and well equipped, breakfast was excellent.

    Stayed in August 2025

  • Reviewed: August 20, 2025

    9.0
    Daughter had a volleyball game, and we have relatives in the area, so it worked out great.
    • Leisure trip
    • Couple
    • Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night

    Good bed, Good breakfast, and centrally located near what we needed to do. Very pleased with this; location

    Stayed in August 2025

  • Reviewed: August 16, 2025

    8.0
    All good
    • Leisure trip
    • Couple
    • Large King Room - Non-Smoking
    • Stayed 9 nights

    Everything ok.

    Stayed in August 2025

  • Reviewed: August 14, 2025

    8.0
    Very Good
    • Leisure trip
    • Couple
    • King Studio Suite - Mobility Access/Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    I like everything but the something wrong with the shower the water is not enough that’s all I can say

    The location is perfect

    Stayed in August 2025

  • Reviewed: August 5, 2025

    10
    Exceptional
    • Leisure trip
    • Travelers with friends
    • Queen Studio Suite with Two Queen Beds - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    Always like to have pen and pad in the room to jot down things

    Lots of spaces to gather and relax, excellent selection for breakfast,with a staff member refilling anything running low. Easy access to freeway. All staff friendly and very helpful.

    Stayed in August 2025

  • Reviewed: July 20, 2025

    8.0
    Facility very good but 1 of the managers quite rude.
    • Leisure trip
    • Travelers with friends
    • King Room with King Bed - Non-Smoking
    • Stayed 4 nights
    • Submitted from a mobile device

    The only problem i faced was that I booked 2 rooms through booking.com, payment for 1 room was successfully processed where as for 2nd room it didn't, although I booked and paid together and my booking.com account showed that rooms were fully paid, and also I called hotel because I needed to make change 1 room from king to queen beds, thet found my booking in their system and admitted that I have 2 rooms booked in their system through booking.com, even at that time they didn't mention that we have only 1 room booked.The manager said that its not their problem and we need to fix it through booking.com, so that was a very difficult procedure to call booking.com and get it fixed due to long long wait time on call after 3 hours flight. I always use booking.com and if some times payment doesn't go through the hotel ask for the card and we are good with the payment thing. So I would say if you are booking.com through 3rd party then make sure twice or thrice that payment went through other the hotel will not help you in anyway. They only know booking.com when booking room and taking payment from them ,they are not helpful for the customers coming through 3rd party

    Very clean rooms, dark blinds to get a sound sleep. No noise at all very peaceful, very good breakfast with ample space to accommodate everyone. Very good and friendly staff.

    Stayed in July 2025

  • Reviewed: July 3, 2025

    10
    Our family stay was excellent! This was the first time I didn’t book a suite for all 6 of us. Out rooms were connected a
    • Leisure trip
    • Family with young children
    • Room with Two Queen Beds - Non-Smoking
    • Stayed 4 nights
    • Submitted from a mobile device

    I loved the attentiveness of all the staff, the lovely orange tree in the lobby, beautiful decor, and friendly welcoming environment!

    Stayed in July 2025

  • Reviewed: June 30, 2025

    9.0
    Perfect weekend.
    • Leisure trip
    • Group
    • Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    There’s no swimming pool.

    We had absolutely no problem. Finding it checking in and Parking all went smoothly. The accommodations were so clean and the staff was super nice.

    Stayed in June 2025

  • Reviewed: June 15, 2025

    10
    Nice stay close to attractions
    • Leisure trip
    • Group
    • Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The elevator was a tad bit scary at times and had an expired inspection permit posted which was slightly concerning.

    Staff members were so nice and welcoming! The man in the morning who I assume is the manager is so kind and goes above and beyond for his guests. The breakfast was full of many options which was really nice. Room was clean. Parking was easy and had a lot of lights which made it feel safe when getting back late.

    Stayed in June 2025

  • Reviewed: May 1, 2025

    10
    Clean, pleasant environment, good breakfast and great location for us
    • Leisure trip
    • Group
    • Queen Studio Suite with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Location

    Stayed in April 2025

  • Reviewed: April 4, 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Room with Two Queen Beds - Non-Smoking
    • Stayed 3 nights

    No microwave in room was a bummer

    The desk clerk was very friendly and helpful.

    Stayed in April 2025

  • Reviewed: March 31, 2025

    10
    Great stay - we recommend!
    • Leisure trip
    • Couple
    • Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing to report here.

    Comfortable, clean, quiet, nice breakfast, friendly staff and in a good location for us. Modern and beautiful. Free parking. We had a great stay.

    Stayed in March 2025

  • Reviewed: March 28, 2025

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Very clean, front desk very hospitable, and hot chocolate available 24x7

    Stayed in March 2025

  • Reviewed: March 26, 2025

    10
    Surprised at how great the hotel was!
    • Leisure trip
    • Family with young children
    • Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    I came in late with Chevy suburban. Nothing but compact parking but I know that’s LA.

    We loved the hospitality despite the keys not working. The breakfast bar was great for kids with waffles, whip cream, chocolate chips and chocolate drizzle. Amazing for the kids! Also, the rooms were very clean!

    Stayed in March 2025

  • Reviewed: January 17, 2025

    8.0
    Evacuated by fire- thankful for nice room and nice staff
    • Leisure trip
    • Solo traveler
    • Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Juice and microwave not always available 10 o’clock closing a bit early Extra half hour would be nice No comfortable chair in room

    Nice breakfast selection

    Stayed in January 2025

  • Reviewed: January 10, 2025

    10
    Most accommodating staff I’ve ever encountered.
    • Leisure trip
    • Couple
    • Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing.

    Breakfast was great and you had wonderful decaf! A rarity, believe me.

    Stayed in January 2025

  • Reviewed: January 7, 2025

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Room with Two Queen Beds - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    Room 332 took 12 minutes for the shower water to heat up. Just thought you should know with California being in a drought and all. Other than that, everything was fine.

    Stayed in January 2025

  • Reviewed: January 4, 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Room with Two Queen Beds - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    Nothing

    Cleanliness

    Stayed in January 2025

  • Reviewed: December 20, 2024

    9.0
    Keep doing what you’re doing.
    • Leisure trip
    • Couple
    • Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing.

    All good.

    Stayed in November 2024

  • Reviewed: December 14, 2024

    10
    We needed an economical one night stay to attend a function and this was a surprisingly good option.
    • Leisure trip
    • Couple
    • Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Well decorated, clean and useful public areas. Comfortable beds. Good breakfast options. I’ll definitely look for Hampton inns of this quality again.

    Stayed in December 2024

  • Reviewed: December 2, 2024

    8.0
    I highly recommend this place for clean and comfortable stay.
    • Leisure trip
    • Couple
    • Room with Two Queen Beds - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    AC working loudly. Breakfast may contain more type of food.

    Safe area, caring staff, clean property, they provide coffee, tea and water all day. Breakfast is very nice.

    Stayed in December 2024

  • Reviewed: November 4, 2024

    10
    Excellent stay!
    • Leisure trip
    • Family with young children
    • Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    I liked everything about the property

    Customer friendly staff Clean property Great location

    Stayed in October 2024

  • Reviewed: October 23, 2024

    10
    Everything is really good with the hotel and staff. Excellent attention and the room is spacious.
    • Leisure trip
    • Family with young children
    • King Studio Suite - Mobility Access/Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    I don't have any bad comments for this hotel and staff. The only thing Google maps sent us to another location.

    I love that the bed was not that tall for a person who is in a wheelchair and the room is accessible.

    Stayed in October 2024

  • Reviewed: October 7, 2024

    10
    I was touch and incredibly grateful for the staff and wonderful stay here at the Hampton Suites!
    • Business trip
    • Solo traveler
    • Room with Two Queen Beds - Non-Smoking
    • Stayed 7 nights
    • Submitted from a mobile device

    There is nothing I can say on this subject. Everything was absolutely great!

    Incredible staff! Absolutely beyond expectations how professional and truly friendly the Hamptons staff and managers are!

    Stayed in October 2024

Showing 1 - 25

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