10 Hospitality Way, Carson City, NV 89706, United States
#3 of 17 hotels in Carson City
Guests' ChoiceBased on 207 hotel reviews
8.5Cleanliness
8.8
Comfort
9.1
Location
8.8
Facilities
8.6
Staff
9.0
Value for money
8.2
Free WiFi
10.0
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End of dialog contentReviewed: 29 August 2025
Todd
United StatesThe traffic noise was too much for me. The shower would NOT drain properly and i was standing in ankle deep soapy/dirty water by end of my shower. This is a huge negative! Drain in sink also could use a clean out. I worked in Hotel maintenance at a Best Western and we had to clean out drains multiple times a year. Failure to do so results in a gross experience for guests. additionally the tub drain itself was disconnected and just laying there. The hardware holding the window shading/screen was busted at the bottom mounting point, this made opening/closing just a bit more difficult. The bathroom door was a bit beat up and could use a fresh paint. the breakfast was lack luster, the juices were terrible/mostly water. Front desk girl was rather aloof/blase
The bed was very comfortable and the structure very solid i.e. NO SQUEAKY FLOORS! The rooms were very large and well appointed. Location next to Hospital was ideal as we had an appointment there for scans and it was a 4 hour drive.
Stayed in August 2025
Reviewed: 14 August 2025
Julio
United StatesI’m disabled and the very long walk from the elevator to the room was too long. Didn’t want to leave the room sometimes because it was too far to the elevator
Close to Reno n Tahoe
Stayed in August 2025
Reviewed: 12 August 2025
Linda
United StatesPicky complaint, but ice machine makes mostly crushed ice-difficult to use in beverage
Very clean facility- complementary breakfast very good
Stayed in August 2025
Reviewed: 21 July 2025
Agorastos
GreeceOn the outer limits of Carson city, nothing around really. , 40 min from lake Tahoe
Great breakfast, water bottles on the house, helpful staff, nice amenities, gym.
Stayed in July 2025
Reviewed: 7 July 2025
Anna
United StatesThe non-smoking room smelled of cigarettes.
Stayed in July 2025
Reviewed: 30 May 2025
Ellen
United StatesThe toilet in the bathroom was sluggish to flush. Breakfast was disappointing. Usually it's better than this time. Specifically found the scrambled eggs lacking in flavor. Needed salsa or shredded cheese to make them palatable.
The location was perfectly situated to be extra quiet yet close to everything Carson City has to offer. It's easy to access the hospital and medical offices. The quiet is important to me. The room was spotlessly clean. The air conditioning was efficient and also relatively quiet. I've stayed multiple times and will undoubtedly stay here again.
Stayed in May 2025
Reviewed: 8 May 2025
Julionne
United StatesPool/Hot Tub, Henry!
Stayed in May 2025
Reviewed: 2 May 2025
Clay
United StatesNoghing
Desk clear Sophie was very friendly and helpful
Stayed in April 2025
Reviewed: 18 April 2025
Larissa
United StatesThey double booked my room and somebody came into our room while our things were in it. Stopped my key and so I had to go to the desk and confused why I couldn’t get into my own room.
Friendly staff. Convenient location. Easy to access the highway.
Stayed in April 2025
Reviewed: 6 April 2025
Thomas
United StatesThe bed was to hard
Nice place and clean
Stayed in April 2025
Reviewed: 31 March 2025
Brown
United StatesOutside of elevator on 2nd floor smelled like alcohol....drinking not rubbing. Gross. Other than that very clean.
Breakfast was good. Location was good.
Stayed in March 2025
Reviewed: 11 February 2025
Ashley
United StatesThe person at the front desk (Hank) was awesome, went above and beyond to make our stay comfy. The pool was nice and breakfast was delicious.
Stayed in February 2025
Reviewed: 14 January 2025
Nurul
SingaporeLaundry room requires us to download an app to use the washer and dryer. Can be a plus point for others who prefer not to use coins.
Comfortable room and bed. Breakfast was great. Free flow of coffee, hot chocolate when we checked in, and cookies during the holiday season. Staff were excellent. Really pleased with our stay.
Stayed in December 2024
Reviewed: 13 January 2025
Rodolfo
United StatesN/A
Clean!! Pleasant. All staff looked us in the eyes and cordial. Employee named Hank engaged our granddaughter. Hank made us all feel welcomed.
Stayed in January 2025
Reviewed: 2 January 2025
Kyung
United StatesHot foods were not available for some reason. And the next day, hot foods and more provided. Hope breakfast menus are soild.
Facility and staff were good enough.
Stayed in January 2025
Reviewed: 1 January 2025
Lynda
United Statesfriendly staff, clean and comfortable
Stayed in December 2024
Reviewed: 29 December 2024
Shakuntala
United StatesNothing noticeable
Very neat & clean.
Stayed in December 2024
Reviewed: 29 December 2024
Justin
United StatesFront desk staff-awesome. kind and helpful.
Stayed in December 2024
Reviewed: 18 December 2024
Sharon
United StatesN/A
Convenient
Stayed in December 2024
Reviewed: 6 December 2024
Kelli
United StatesEverything was great, no complaints
Quiet stay, comfortable bed, nice breakfast, very accommodating
Stayed in December 2024
Reviewed: 31 October 2024
Larissa
United StatesAnyone could get into the hotel at night time. Doors were not locked. You could walk in and go to any floor without using any sort of key. If person working the front desk stepped away for a moment there was nobody in lobby. Entire hotel does smell of smoke even though it’s non-smoking hotel.
Convenience to Highway. Great breakfast. Mornings staff was amazing.
Stayed in October 2024
Reviewed: 27 October 2024
Paul
United KingdomThe water in the swimming pool was cold.
Clean, well equipped hotel. Friendly staff. Complimentary breakfast offered hot and continental alternatives.
Stayed in October 2024
Reviewed: 13 October 2024
Tammy
United StatesClean, nice hotel with easy access to Carson City
Stayed in July 2024
Reviewed: 24 September 2024
Josephine
United StatesAll good.
A very short trip, but everything was to my satisfaction. Room was quiet.
Stayed in July 2024
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