Conditioner was empty in the bathroom and parking was too expensive

Clean and great location

Stayed in August 2025

Improve breakfast

Comfortable room, nice staff, good location

Stayed in August 2025

This property has a hidden catch: a high pet fee. And parking is very expensive. It's almost the same as the room rate, so beware. Valet parking is charged at the same rate as the hotel. The hotel is fine, but if you have a car and a dog, expect to pay double the price at this property.

The food, location and room are good.

Stayed in August 2025

Parking is expensive

Stayed in August 2025

Shocked at the price for parking

Everything was great!

Stayed in July 2025

We arrived 1 hour early and was unable to check in and gave a phone number to get notified when we could but received no notification. Others were checking in early. On our check out day, staff came into our room to clean the carpets. While this only took a few minutes, had they of waited 15 mins we would of checked out

Clean, water available and location was good.

Stayed in August 2025

Liking or disliking already explained enough through the response to the above-mentioned text. Yes, one more thing. Elevator management is to be improved.

Location was excellent, as I had to attend 2025 IEEE PES General Meeting, July 27-31, 2025 at J W Marriott Hotel on the 2nd Street, at a stone's throw distance only. Breakfast has to be improved as fruits served or choices have been limited. Good quality of apple, orange/citrus fruit required in addition to banana (which I can't take being diabetic patient). Room was okay; but the slow discharge of water in the wash-hand basin. Cleaning staff, although not understanding English very well, were very cooperative and cordial.

Stayed in July 2025

My booking wasn’t available on the system despite receiving a confirmation email, making check-in difficult and subsequent connection to the wireless internet. The elevators are particularly poor, stopping at every floor despite not requesting them.

Great location and a fair price. Hotel was clean and well presented.

Stayed in August 2025

The lifts need to be reprogrammed so when you press the up/down buttons the lift does not stop on your floor to take you the opposite way.

Location was great

Stayed in July 2025

Great location for our first time in Austin

Stayed in July 2025

Parking

Room was comfortable

Stayed in July 2025

Parking Fee, room a/c, breakfast not good quality.

Location

Stayed in July 2025

1 elevator was broken the whole time there. Breakfast varied a lot over the 4 days. No microwave in the room. Had to ask to have our room serviced.

Super convenient to downtown. They let us check in early. Fridge in the room.

Stayed in June 2025

No free water bottle like most hotels do.

the location plus the breakfast food and OJ.

Stayed in May 2025

Just OK as far as cleanliness. They put a $100/night hold on my credit card and there is really nothing extra you would spent that on at this hotel. A free breakfast was already included. I thought the amount was excessive and it was several days before it cleared from my account.

Location & stated price.

Stayed in May 2025

Decor was a little tired. Breakfast was underpowered.

Well-suited in a good area near excellent restaurants and facilities in conference centre district.

Stayed in May 2025

We only stayed here one night before flying home. Found the staff friendly and helpful. Room was clean and comfortable. Pool area was nice and the breakfast was adequate. Shops and restaurant’s within walking distance.

Stayed in May 2025

I would put some shower cap or useful kit in the bathroom.

The staff was very nice, and they even allowed me to check in before the expected time. Good position. Big room and bathroom.

Stayed in May 2025

The bed felt very broken and I rolled over off the bed the first night. Reported to guest services who sent housekeeping to remedy the issue. Housekeeping discovered that the box spring was turned upside down and the mattress took the shape of the hole in the bed. Valet was pricey.

Located downtown Austin. Very close to local restaurants, bars, Moody Center etc.

Stayed in April 2025

The carpet has an odd smell. I would definitely expect a better level of cleanliness.

Great location and walking distance to main attractions, restaurants, and bars.

Stayed in April 2025

Breakfast

Cleaning and location

Stayed in April 2025

Breakfast was good. Work out room was good but small.

Stayed in March 2025

breakfast is not good.

Great location, but breakfast with limited options, the gym was fine, and the beds comfy, go to the balcony and relax there...

Stayed in March 2025

I didn't like the breakfast, there could have been more variety and fruits.

The location is great, and the staff is very nice. The rooms were comfortable, lot of space.

Stayed in February 2025