22 Montage Mountain Road, Scranton, PA 18507, United States
#6 of 8 hotels in Scranton
Guests' ChoiceBased on 228 hotel reviews
7.8Cleanliness
8.6
Comfort
8.6
Location
8.7
Facilities
8.2
Staff
8.6
Value for money
7.7
Free Wifi
5.0
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: June 3, 2025
Sarah
United StatesThe breakfast and coffee were excellent. The staff was so nice.
Stayed in June 2025
Reviewed: May 26, 2025
Bowman
United StatesRoom could of been cleaner hair in the bathroom
The area
Stayed in May 2025
Reviewed: April 12, 2025
Joyce
United StatesClose to family we were visiting. Close to restaurants city and highway
Stayed in March 2025
Reviewed: April 7, 2025
John
CanadaA good hotel right off the highway! Only stayed for 1 night. We would stay again.
Stayed in April 2025
Reviewed: December 6, 2024
Katie
United StatesFurnishings were worn but seemed clean.
Kind staff and god location easy to access from highway. Quick check-in and reasonable deposit.
Stayed in November 2024
Reviewed: December 2, 2024
Karen
United StatesBreakfast was fine… hotel was quiet during the night
Stayed in December 2024
Reviewed: October 12, 2024
Josephus
United StatesThe matrass was quite hard for all of us but ok for 1 night. The breakfast could have had a bit more options eg cheese, meat cuts, boiled eggs
We were on travel through to a next location, but liked that the hotel was close to major highway, restaurants for our stopover. Staff was friendly, hotel was quiet, rooms were spaceous.
Stayed in October 2024
Reviewed: September 29, 2024
Frank
United StatesLittle close to the highway on the other hand you could not hear it inside
Was clean and pet friendly Nearby good restaurants and other stores Perfect hotel for a stop on your way to a destination
Stayed in September 2024
Reviewed: September 10, 2024
Marc
United StatesThe complementary breakfast was bad. Eggs were watery, bagel topper was rubbery, toaster barely toasted 9am and most of the bakery goods were gone
Pet friendly
Stayed in September 2024
Reviewed: September 2, 2024
Cheryl
United StatesI did not like the refillable bottles for shampoo, conditioner, body wash, and lotion. I feel anyone could tamper with those, and we did not use the product. I would much rather have the little bottles that are sealed.The trash cans in the room were so small it was a bit annoying. The breakfast could have been a little better, and maybe have some sausage or bacon no meat was offered at all. The waffle maker was so small, and the line for it was crazy. Maybe they should add a second waffle maker.
The room was very nice and everything was very clean. They allowed us an early check-in, and the whole process was very easy. Coffee was good for hotel coffee and offered all day till late evening and was always filled and fresh. The pool was nice. The staff was great, very friendly and courteous. Tv channels were few, but they did have showtime. The location was perfect and close to all the activities we went to do in Scranton. Overall, I was very satisfied and would stay at Hampton Inn Scranton again.
Stayed in September 2024
Reviewed: August 7, 2024
Griffiths
United StatesWe liked having breakfast included in our stay. The bed was comfortable.
Stayed in August 2024
Reviewed: July 3, 2024
Stacey
United StatesThe bathroom was dated, there were needed repairs to some of the drywall.
Location was good, and convenient to shopping and food.
Stayed in July 2024
Reviewed: June 22, 2024
Carol
United StatesLocation
Breakfast was ok. Nothing around it.
Stayed in June 2024
Reviewed: May 29, 2024
Cruz
United StatesThe food choices were not kid friendly need bacon .
I loved the location wish you had a game room for kids . My grandson slipped in the pool hurt his leg. Maybe you want to put non slip stops on the pool edges.
Stayed in May 2024
Reviewed: May 13, 2024
Brenda
United StatesThe only reason I did not give the stay a 10 is because there was lots of noise from other guests when it seriously should have been quiet. In particular the folks in the room next door decided it was a good idea to play rap music at 1:30am into the wee hours of the morning waking my husband and I from sound sleep. I don’t know how the front desk didn’t hear this as we were not a few doors down. That part ruined what could have been a nicer stay.
This property is easily accessible off Route 81. Pets are welcome, and there is a sidewalk across from the parking lot where you can safely walk your pet. The mattress was comfortable, breakfast plentiful, and staff were welcoming and friendly.
Stayed in May 2024
Reviewed: April 30, 2024
Joanna
United StatesBreakfast was very limited & poor quality of the hit foods
Location
Stayed in April 2024
Reviewed: April 30, 2024
Harvey
United StatesThere was an odor in the room. It seemed to be covered up by bleach We have mild allergies...and upon checking out was told that the first floor allowed dogs. We felt that folks should be advised that there are dogs allowed in some rooms. We did not hear them barking...it was quiet.
Convenient access from interstate.. Decent breakfast..great coffee! Great shower..comfortable beds
Stayed in April 2024
Reviewed: February 26, 2024
Lindsey
United StatesIt would be perfect if there was something more to the property like a bar or some kind of recreation room (unless I missed it).
It’s clean and conveniently located by Montage Mountain
Stayed in February 2024
Reviewed: December 31, 2023
Ajanee
United StatesN/A I liked everything
Very clean rooms, and breakfast was amazing as well.
Stayed in December 2023
Reviewed: November 22, 2023
Linda
United StatesThey charged for room after booking.com had already charged me. Booking.com has not resolved issue.
People not in charge control of their dogs or n hallways.
Stayed in October 2023
Reviewed: November 20, 2023
Dennis
United StatesLoud dogs allowed.
Stayed in November 2023
Reviewed: September 15, 2023
Linda
United StatesLocation was pleasant, easy access to Interstate and Scranton. Pretty landscape.
Stayed in August 2023
Reviewed: August 11, 2023
Mary
United StatesThe area is very closed down, stores out of business.
The friendly staff, the convenient elevator, plentiful breakfast. easy parking.
Stayed in August 2023
Reviewed: August 7, 2023
Ryan
United StatesBreakfast
Location
Stayed in August 2023
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