The parking charge was expensive and they have lots of parking space anyway. So thus should be free or a much better rate. Food is not cheap so service to room should be included. Its only a small thing but accounts for a lot.

Blood on a bed sheet but were swapped straight away. Food service was useful. Use of washing machines for free was useful. Small seating area near sea was a nice relax. Breakfast area and food available was nice.

Stayed in July 2025

Didn't like that I found a Red Bull can in our room upon entry. Although it was up on a picture frame, probably something housekeeping should have seen, created doubt that they pay attention to detail. Bartender was not approachable and well, just rude.

Room was comfortable, nice facilities with pool. Front desk clerk was awesome and friendly.

Stayed in July 2025

Everything was perfect

Everything very nice, clean, delicious hot breakfast The cleaning girls are very friendly

Stayed in July 2025

That we have to leave

Location to everything we wanted to do

Stayed in June 2025

We loved our stay so much we extended by one more night, the location is great very close to the 7 mile bridge if you are planning to visit Key West, we loved our room, the fact we can open the balcony door and be straight out on beautiful grounds, walking distance to the pool which both our 7 and 17 year old thoroughly enjoyed it! all the staff we interacted with were friendly and helpful, we loved the fact there was a washing machine and tumble dryer room which was super handy! (we brought our own washing capsules from home) we will not hesitate to stay here again!

Stayed in May 2025

The price should be lower than resorts

It’s convenient to pick up a night or two if you’re diving or using it as a stop over to Key West

Stayed in March 2025

Our room was not completely clean, but the situation was rectified very quickly. Jane who was not even housekeeping helped to clean the room and did it with a smile and Li offered to change us to another room, but we had already taken our luggage and belongings into the room and it would have been a hassle to move to another room.

I liked that our room was quiet, the property was nicely done, breakfast was excellent and the staff was friendly and accommodating. You also get to feed the fish which was relaxing.

Stayed in May 2025

Breakfast was normal, need more alternative food

On the main road and very close to sea side

Stayed in May 2025

Convenient, good location with a nice breakfast.

It was a noisy place, and the AC created a racket.

Stayed in April 2025

Need proper duvet covers.

Nice pool area & conveniently situated near a couple of restaurants. Communal areas were nice & relaxing.

Stayed in April 2025

N/A

Quiet

Stayed in April 2025

The AC unit was SO LOUD. Its continuous ON then OFF was a bit disruptive during the night. The shower in our bathroom was weak and fell off a few times when we tried to change the mode. There was dried blood on the wall behind the TV, and the baseboards in the bathroom looked like they were never cleaned.

The pool was great. Troy was a pleasure and really made us feel at home. We enjoyed the waffle variety for breakfast as well.

Stayed in April 2025

Location Ease of check in.

The breakfast was very good with a great variety.

Stayed in April 2025

Paying for parking

Crazy to have to pay for parking, all else was great

Stayed in April 2025

Bathroom exhaust fan did not work. Pillows are terrible and yellowing.

Included breakfast, location, text communication with staff. Requests were met in a timely manor. Nice pool area.

Stayed in March 2025

Very basic nothing exceptional for just under $500.00 per night I would have expected much nicer room and pool. Advertised water view but was actually across the road not by hotel.

Location

Stayed in February 2025

It was not very clean

Nice location

Stayed in February 2025

Enjoyed pool & hot tub. Refreshing after a long drive. Bed comfy

Stayed in January 2025

Thermostat was not working properly-it would not let us turn off the fan at all or adjust the temperature. Also, did not like the additional charge to park my car.

Clean & comfortable. Nice size breakfast room area.

Stayed in January 2025

could have had more toiletries in the bathroom. the room could have been a bit brighter. could hear the neighbour flush their toilet every time

pool area was well taken care of, gardens were beautiful, easy access to rooms from parking area, rooms were clean, bed was comfortable. did not go for breakfast.

Stayed in January 2025

Very clean and very helpful staff

Stayed in December 2024

No issues at all.

Pool, Hot tub and workout facilities were first rate. It was nice to have the Tiki Bar close by the pool and staffed each afternoon and evening. The room was spacious and comfy. The staff was helpful, courteous and efficient. Overall, a very nice hotel experience for us that measured up to our expectations.

Stayed in January 2025

The weather

I don’t like eggs made that way but everything was great.

Stayed in December 2024

No issues!

Clean, dog run, great breakfast! Good staff!

Stayed in December 2024