Piscina sucia no se pudo utilizar. Pool was unabled to use

Precio, personal de recepcion amable. Kindly frontdesk

Stayed in August 2025

That the pool was closed and we didnt know. And there was no one who came and cleaned our room.

The beds were comfy, and the water got hot.

Stayed in August 2025

I did not like the location, kids were trying to enter the property and I was ghetto

Staff was great room was great

Stayed in August 2025

Elevator not working

Location

Stayed in July 2025

Breakfast. Didn't eat not alot other toast and cereal. Not a big waffle eater.

Room was great, clean and comfortable. Bathroom. Excellence.

Stayed in July 2025

No coffee maker

Location

Stayed in June 2025

No curtains in the room, paper covers on the window that didn’t move up or down

Needed more options

Stayed in March 2024

When you first walk in it looks very out dated like it needs some remodeling

The room was very clean

Stayed in May 2023

N/A

location to family was good

Stayed in July 2025

Someone was smoking in this nonsmoking hotel, I’m highly allergic so we checked out after one night. I was charged twice by the hotel even though I paid for the booking before I got there. They charged me a total of $530.. plus I had to give them $100 cash to check in which was refunded at the time of checkout. I’m still having trouble getting my money back a week later.

A lot of storage for luggage.

Stayed in July 2025

The Doors wouldn't close properly, the rooms had humidity inside. The staff asked for a $100 cash deposit, at the end of checkout they don't remind you about your reimbursement, you have to tell them.

The pool was heated.

Stayed in June 2025

There is one way in & out of this place. The light in our hallway room had a burnt-out bulb or just didn't work. The desk light would sometimes come on & sometimes not. The window unit had the temp set at the lowest temp & blowing at the highest. Which was fine except it gets really hot during the middle of the day. So despite the lowest temp & blowing the highest it still gets hot. The 2nd queen bed is so close to the closet that you can't open both closet doors without hitting the bed. The remote for the TV worked sometimes. The room itself had a smell. The hotel only accepts a cash deposit. The property is pretty sketchy. The 1st night the security guards were reviewing security cameras because something had gone down the night before. There was no vending machine. If a small snack was wanted then you could purchase, with cash only, something from their lobby snacks that ranged from $1-$4. And the cherry on top was the elevator going out an hour before check-out time. I am disabled & walking is a challenge. So having to go down 4 flights of stairs almost killed me. Before I booked here I checked & double-checked every area I could for reviews. Everything seemed legit.

They in fact did have hot breakfast. However, it was 1 meat item. Ex. The 1st morning we were there they served biscuits with sausage gravy. The 2nd morning was sausage patties limited to 1 per person. Each morning they served scrambled egg whites. My husband & daughter enjoyed them as long as my husband doctored them up. They had a waffle making station, 3 types of cereal, apples & oranges, yogurt, toast, 2 types of juice, & coffee & hot chocolate.

Stayed in June 2025

April the front desk clerk was awesome!! Give her a raise. She was super helpful and made our check in smooth.

Stayed in June 2025

The wifi

The convince of where it was located

Stayed in November 2024

I didn’t check into this hotel y’all cancel before we could check in and said it was no rooms left and still took my money anyway we were already dealing with a lot due to the hurricane please refund me my 165.60 to my account y’all never we never checked in to this hotel y’all cancel on us

Nothing

Stayed in July 2024

Everything I wasted 123.00

I did not stay no hot water the rooms where trash and I got charged 123.00 and no refund. Priceline and booking are trash as hell for not even refunding money or partially refunding.

Stayed in March 2024

it took a long time( about 10 mins) for the hot water when shower. No air vent in the bathroom.

The room was good. except the bathroom.

Stayed in January 2024

The room felt damp and moldy. There was construction going on and we were not made aware of it.

The location was great in relation to geographical area.

Stayed in October 2023

The breakfast was horrible, the room was not very clean the curtain such as it was was falling down in the water from the bathtub was brown. Not happy with the facility

note

Stayed in February 2023

dirty

small

Stayed in October 2022

The staff were very helpful and nice, breakfast was great. We were able to work out and swim, the pool was great. The rooms were clean and room service was awesome as well.

The property was clean and it was a very comfortable stay. And when we come back to Cy-Fair this is where we are staying. Thank you

Stayed in June 2025

The front desk staff was extremely rude, the breakfast was horrible/cold/old…I had to ask for a hair dryer and it ok that they said they did not have. The pool was green. When you first walk in it was extremely hot…the room smelled bad and had lots of tiny bugs (ants)

Nothing

Stayed in July 2023

There are no comments available for this review

Stayed in July 2025

There are no comments available for this review

Stayed in July 2025