The towels at the pool were so small.

The breakfast was good, clean, staff was available.

Stayed in July 2025

My one complaint - and sorry to devote so much to this, as it's may appear to be a strange thing to focus on - but the "door" to the bathroom isn't a door that closes. It's a sliding barn-style door on runners. The bathroom is adjacent to the closet - so when one is open, the other is closed. It's just a poor choice. It means that from within the bathroom you can always lean in and see part of the room through a ~3" or 4" bottom-to-top gap all the way around the panel - from the room you can lean in and see the mirror in the bathroom, and into the clear glass shower. Of course if you're sharing a room, the assumption is that you don't have many secrets from the person who can hear every noise you make in there, right? The door in our room needed adjustment, as it wouldn't stay closed. You roll it across the doorway, then hop in the shower or sit down for a deep think, only to have it decide it really wanted to protect the modesty of your clothing in the closet. Trading one multi-purpose door instead of two single purpose doors, and not blocking the room entry door - which I suspect was the reason behind this strange choice. It made sense, so someone leaving the bathroom didn't walk into an open closet door, It may have seemed innovative at one time, but not for those who can't use the toilet if someone else can hear, or who don't want to risk waking someone up with a flush, a more standard room configuration might have been a better option.

We found this place shortly after Covid short staffing made us abandon the place we'd stayed at previously. Breakfast location was fantastic. The breakfast room was very spacious and never felt packed even when there were quite a few people in it. Continental breakfast was fairly standard, was very well maintained and had a nice variety of foods. Hot food choices changed daily, which was nice as we stayed four nights. Always a variation on eggs and breakfast meats. Also oatmeal, a couple of waffle stations, variety of drinks, sometimes freshly made biscuits. Please tip the staff. Available hot water, tea, coffee and hot cocoa 24/7 (or at least every time I went to look for it). Staff were consistently informative and friendly. Elevators were quick. A well-stocked convenience store/gas station is also immediately next door.

Stayed in June 2025

Bathroom sink clogged. Broken wall decor piece. Side entrance that was "locked at all times for security" wasn't locked (depending on which way you turned the handle it would stick and allow the door to keep opening without a key)

Convenient location. Clean

Stayed in May 2025

USB outlet was broken but had other outlets to use that were working.

Nice clean bathrooms, beds were comfortable, pet friendly, easy check and out, breakfast was great.

Stayed in March 2025

Breakfast. The coffee was not hot and the sausage, while it was cooked through, was not browned. It had a light grey color - looked very unappetizing. I didn't see any kind of fruit. Also, the homeless(?) person hanging around outside asking for a ride to the store.

The staff were very helpful. I had to change my reservation a couple of days before arriving, on a very busy weekend. Frank was excellent in helping make the changes I needed. The staff were also very friendly, both at check-in and check-out.

Stayed in December 2024

All OK

Normal average hotel

Stayed in November 2024

Elevator was broken and we were on the 4th floor. made things a bit challenging with 2 kids and luggage.

decor, breakfast was great, plenty of seating

Stayed in October 2024

TV remote was terrible x

A few more selections for breakfaast.

Stayed in October 2024

Floors are thin so you can hear people walking above

Located in a great area away from high traffic

Stayed in September 2024

The mattresses need updating. The bathroom floor should have been mopped/vacuumed better. The sound proofing for the rooms above us is of poor quality, could hear people thumping back and forth in their room!

Good selection and ready at 6am. Very nice dining room.

Stayed in September 2024

Oatmeal was watery

Glad to see non dairy milk at breakfast

Stayed in September 2024

The bed was comfortable, room and bathroom were clean, and the breakfast was great.The front desk staff were very nice as well.

Stayed in August 2024

Nothing to do or eat close by. Location was not ideal for exploring the beauty of Hamburg. The room was overpriced in my opinion. With 2 sketchy hotels directly behind it.

Nice and friendly staff. Also the breakfast was better than some previous hotels I’ve been to recently. Clean and spacious room

Stayed in August 2024

Location was good except for the clientele at the adjacent hotel where kids were up late yelling and playing in the parking lot outside our window. Also the price was surprisingly high for this area of the state.

It was clean and welcoming, staff was friendly and helpful, breakfast was great.

Stayed in July 2024

Property needs some updating. Paint pealing in bathroom, Clothing fixture in room fell off wall

the breakfast was easy. the staff was always friendly and welcoming. Enjoyed the complementary water bottles. Emma was great!

Stayed in July 2024

The price was a little high for what was expected. I wish the pool was open longer and there would have been more amenities for the cost.

The location was convenient and close to destination

Stayed in July 2024

Breakfast

Stayed in June 2024

Used this as a midway point to stop for the night. Easy highway access was great

Stayed in April 2024

More light in the room. One of the desks was in the dark. Although there was a lot to select at breakfast, there were no healthy options. Yoghurt was too sweet, with vegetable juice - for color, corn starch & Bioengineered products. Raisin bread tasted like cardboard, bananas were past their expiry time. Omelette barely passed the test. Less but healthier options would be better.

The bed was one of the best I have experienced in comfort and linens. Breakfast had many options.

Stayed in May 2024

Fabric desk chair in room

Excellent hot breakfast with good variety, superior to most hotels.

Stayed in February 2024

We had to ask to be moved from the noise of construction——not all people sleep only at night

Convenient location, easy to find

Stayed in December 2023

More costly than expected, probably due to a major local sporting event.

Clean, comfortable and spacious room, courteous staff. Plentiful breakfast.

Stayed in November 2023

We like everything. I

Breakfast was very good and location was very good.

Stayed in November 2023

Our window was covered in god knows what Sticky cloudy smears of something very visible to the naked eye so just wasn’t cleaned before our arrival we were in room 201

Super friendly staff , breakfast was good sweet woman overseeing it

Stayed in November 2023