26 River Street, Cortland, NY 13045, United States
#2 of 11 hotels in Cortland
Guests' ChoiceBased on 126 hotel reviews
8.3Cleanliness
9.0
Comfort
8.8
Location
8.9
Facilities
8.8
Staff
9.2
Value for money
8.2
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1 and 10. To get the overall score you see, we add up all the review scores we’ve received and divide that total by the number of them. We use a weighted review system, which means the more recent the review, the bigger the impact on the total review score calculation. Guests can also give separate “subscores” in crucial areas like location, cleanliness, staff, comfort, facilities, value, and free Wifi. Note that guests submit their subscores and overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: August 23, 2025
Cristina
United StatesRoom could have been a little colder.. I like 62.. but it just me. Overall we had a great experience.
Close to where we had to go. Close to major roads.
Stayed in July 2025
Reviewed: December 15, 2024
Alfred
NetherlandsEverything was clean and well maintained. Breakfast quite ok for American standards.
Stayed in November 2024
Reviewed: October 14, 2024
Tyler
United StatesPete had encounter with 1 rude gentlemen working saturday evening
Cleanliness, ability to check in early, all other staff friendly
Stayed in October 2024
Reviewed: August 18, 2024
Korycinski
United StatesBreakfast not what it used to be pre-inflation - but then, nothing is. A lot of filler in the sausage, a lot of air in the scrambled eggs.
Room was spotless and comfortable. A great value!
Stayed in August 2024
Reviewed: June 15, 2024
Robert
United StatesDoubt I’d stay there again. Place was very good but too expensive.
Stayed in June 2024
Reviewed: June 4, 2024
Michelle
United StatesThe a/c in my room did not work. It was 76in the room during my whole stay.
Stayed in June 2024
Reviewed: May 9, 2024
Daniel
United StatesAll good
Front desk staff great at check-in —-breakfast ok - but host went out of way to get coffee for us when the urn eas empty! Bravo!
Stayed in May 2024
Reviewed: April 11, 2024
Cheatham
United Statesno complaints
I like the continental breakfast and the staff was friendly and helpful
Stayed in April 2024
Reviewed: April 10, 2024
Danielle
United StatesThere was an odd humming/vibration that would turn off and on. It was annoying and hard to tune out.
Everyone was very nice.
Stayed in April 2024
Reviewed: March 24, 2024
Ellen
United StatesBreakfast is not that great, but I realize it is made to be a quick start meal. Perhaps more yogurt and fruit offerings would make it more appealing.
The room was very comfortable and clean. Loved the walk in shower instead of a tub to climb over. The staff was friendly and helpful.
Stayed in March 2024
Reviewed: March 15, 2024
Mohamed
United StatesNothing. It was reasonable considering the price. The staff was great, and the facility was clean
Breakfast was good, and the location was convenient.
Stayed in March 2024
Reviewed: February 19, 2024
Michael
United StatesMore eggs and oatmeal
Good
Stayed in February 2024
Reviewed: February 5, 2024
Carlene
United StatesEverything was great , the only thing that sort of ruined the time for the kids was a light in the pool that was broken by someone so then it was closed for the rest of the weekend.It was just dissapointing because the purpose of us staying at a hotel was so the kids can enjoy the pool time with friends since they all had a tournament.
Stayed in February 2024
Reviewed: January 9, 2024
Margot
United StatesThe breakfast was fine on Sunday but on Monday by 9:45 it was at he end of the shift and clearly the omelets were sitting out for a while. A+ for the scones and the coffee.
Room was clean and spacious. Staff was pleasant and attentive at breakfast. Bed was very comfortable.
Stayed in January 2024
Reviewed: November 12, 2023
Johanna
United StatesFor the price, it wasn’t clean enough. No towels in pool area.
Convenient location, spacious room.
Stayed in November 2023
Reviewed: September 28, 2023
Christopher
CanadaMotor for heavy blackout curtain in our room was broken in the down position, leaving room in the dark during the day. The friendly front desk person raised it manually as best she could. Hotel was too full to request a different room.
Friendly staff, good complimentary breakfast, very comfortable beds.
Stayed in September 2023
Reviewed: September 3, 2023
Caroline
United KingdomHad a great launderette nearby very useful When travelling
Stayed in August 2023
Reviewed: July 17, 2023
Nordquist
United StatesThere was a smell when you first walked in the lobby - I think it was the chlorine from the pool
Stayed in July 2023
Reviewed: July 1, 2023
Charlie
New ZealandNice modern hotel, friendly staff, spacious room, fabulous shower/ bathroom and a really good breakfast.
Stayed in June 2023
Reviewed: May 29, 2023
Maria
ColombiaThey should improve cleaning in room and breakfast area and also have protein in breaksfast.
The area of the hotel and people were nice
Stayed in May 2023
Reviewed: May 4, 2023
Michelle
United StatesRoom had a musty smell
property is easily located near the college
Stayed in April 2023
Reviewed: May 3, 2023
Kathy
United Statespool
Stayed in April 2023
Reviewed: February 17, 2023
Linda
United Statesnothing
the breakfast was a nice addition every morning and the staff was incredibly friendly and helpful at ALL times
Stayed in February 2023
Reviewed: February 15, 2023
Rayvensnest
United StatesThere was little to no selection; all of the containers labeled with assorted toppings were empty, the yogurt was expired by 15 days, there were 2 lonely egg omelets in the food container and they had ham in them which i couldn't eat so basically, all that was left to eat were slices of bread, desserts and a waffle. No sufficient amount of proteins or vegetables, just a bunch of sugar and carbs. I don't know if this was really worth the inclusion in $190 for one night stay. Here's what I didn't like about the room. The TV was stationed in between the bed and the couch so if you are by yourself it's comfortable to be on either the couch or the bed, but if you're with your spouse then one of you is about to have a neck cramp or dead arm leaning on it for so long. The tv is so far away from the entry door side of the room.
The location was convenient and the gym was spot on for the essentials; it had a really nice assortment of machines. I did enjoy the custom touch of the Welcoming screen on the television with my name. This hotel is extremely close to a lot of restaurants/bars and boutiques so there are actually a few things to do, even when in the middle of nowhere. ha.
Stayed in February 2023
Brighouse, UK
Lotzorai, Italy
Ferrara, Italy
Verneix, France
Châtel, France
Sciacca, Italy
Johor Bahru, Malaysia
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content