Reviews of Hampton by Hilton 3 stars
7605 Brentwood Boulevard, Brentwood, CA 94513, United States
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Reviewed: 2 September 2025 · Stayed in July 2025
Verified reviewGood location for our needs, sufficiently comfortable other than the bathtub/shower water not working properly. Continental breakfast wasn't amazing but at least was varied enough to suffice. Didn't get a chance to check out the pool but the rest of the hotel looked nicely kept so I assume it was good too.
So expensive but I think that's just the bay area for you. The hot vs cold water in the bathtub didn't mix and when we asked the staff for a different room, apparently the place was all booked but he said he could send the cleaning lady to take a look. What it really needed was a plumber though--it wasn't a problem that a cleaning lady was gonna fix. We could have probably pressed a little harder but we spent so little time at the hotel that it didn't matter enough to us to bother. People sifting through the trash out front was a bit of a strange feel to, but I guess that's again just the bay area for you...
Reviewed: 21 August 2025 · Stayed in August 2025
Verified reviewGreat location
NA
Reviewed: 8 August 2025 · Stayed in August 2025
Verified reviewGym pool staff
Reviewed: 13 July 2025 · Stayed in July 2025
Verified reviewI like the quietness of property.How the staff respects you the breakfast every morning?And the courtesy that they showed they guess everything's always clean
There's nothing to dislike at the hamptons by Hilton.
Thank you for taking a moment to share your experience. I am happy to hear you found the quietness, our staff, breakfast, and cleanliness to your liking. Making you happy makes us happy. We look forward to welcoming you back soon.
Reviewed: 10 July 2025 · Stayed in July 2025
Verified reviewReviewed: 7 July 2025 · Stayed in June 2025
Verified reviewReviewed: 5 July 2025 · Stayed in July 2025
Verified reviewWe love this property, but the hallways are pretty hot
Reviewed: 30 June 2025 · Stayed in June 2025
Verified review$75 for our 6 pound dog to stay in the room. Excessive.
Thank you for taking the time to share about your recent stay with us, and we are sorry to hear that you were unhappy with your experience. We understand your frustration regarding the pet fee. We aim to be transparent about our pet policy and explain that the fee is in place to cover the additional cleaning and care required to thoroughly clean a pet room after our four-legged guests have vacated their room. We value your input, and we hope to welcome you back soon.
Thank you for taking the time to share about your recent stay with us, and we are sorry to hear that you were unhappy with your experience. We understand your frustration regarding the pet fee. We aim to be transparent about our pet policy … Show more
Reviewed: 30 June 2025 · Stayed in June 2025
Verified reviewI called ahead to request an early check-in and two rooms together, they said no problem but when we got there, there were not two rooms together that were clean. Our TV wouldn’t work so I had to call the desk and troubleshoot and fix it. The air conditioning is super loud. There was a stain on our rug that looked really gross.
Thank you for taking the time to share about your recent stay with us, and we are sorry you were unhappy with your room. We strive to provide a warm, friendly, and reliable experience that makes guests happy, and I will address your feedback directly with our team. If there is anything else I can do for you, please contact me at the phone number or email below. We hope to welcome you back soon.
Thank you for taking the time to share about your recent stay with us, and we are sorry you were unhappy with your room. We strive to provide a warm, friendly, and reliable experience that makes guests happy, and I will address your feedbac… Show more
Reviewed: 16 June 2025 · Stayed in June 2025
Verified reviewReviewed: 16 June 2025 · Stayed in May 2025
Verified reviewThe breakfast each morning was exceptional.Always fresh and always well prepared
The only thing that I didn't like was that.There are no condition cope vending machines or snacks like that.You have to buy it from the front desk.And they are very limited on what they have a little investment in a bending machine would go a long way withth guests
Reviewed: 7 June 2025 · Stayed in June 2025
Verified reviewReviewed: 27 May 2025 · Stayed in May 2025
Verified reviewQuiet hotel great breakfast comfy beds very very clean throughout the whole property
The only thing I didn't like was that I was stuck in the elevator for just a couple of minutes
Reviewed: 22 May 2025 · Stayed in April 2025
Verified reviewReviewed: 20 May 2025 · Stayed in May 2025
Verified reviewHot tub and pool areas need improvement. Didn't know the hot tub was shut down until our 3rd day using it for our little one. Room we got checked into had body hair and sand all over in the bath tub. The high school staff girl at the front desk was never at the front desk... and didn't answer the phone ever.
Thank you for staying with us here at Hampton by Hilton. We understand how important it is to provide our guests with a reliable, friendly stay experience and we apologize for not meeting these expectations. Your feedback is valuable to us, and we will use it to make the necessary improvements. We hope to have the pleasure of welcoming you back in the future.
Thank you for staying with us here at Hampton by Hilton. We understand how important it is to provide our guests with a reliable, friendly stay experience and we apologize for not meeting these expectations. Your feedback is valuable to us,… Show more
Reviewed: 8 May 2025 · Stayed in May 2025
Verified reviewReviewed: 28 April 2025 · Stayed in April 2025
Verified reviewReviewed: 26 April 2025 · Stayed in April 2025
Verified reviewComfortable beds, great comforters and pillows
Room 219 toilet and sink faucet need some work
Reviewed: 17 March 2025 · Stayed in December 2024
Verified reviewReviewed: 12 March 2025 · Stayed in March 2025
Verified reviewThe cleaning staff were great. The WiFi was fine. TV was good. Breakfast was decent.
Overpriced. In need of maintenance and updating. Especially the bed (no support) and heating system (extremely noisy).
Reviewed: 17 February 2025 · Stayed in February 2025
Verified reviewIt was nice and clean
Nothing
Reviewed: 15 February 2025 · Stayed in February 2025
Verified reviewReviewed: 8 February 2025 · Stayed in February 2025
Verified reviewLocation was good.
Not very clean (we found a dirty coffee cup inside the microwave). The bathroom floor was very slippery, it was a bit scary. Pillows were not comfortable. The complementary breakfast was ok, but no fruit. A little pricy for what we got.
Reviewed: 16 December 2024 · Stayed in December 2024
Verified review