Reviews of Hampton Inn Boston/Braintree 3 stars

Location was great -- easy access to highway and plenty of restaurants nearby. Front desk staff was very friendly and welcoming.

The hotel is tired -- it is in need of some repairs and/or updates to the room. Also, the bed mattresses need to be replaced -- they were well worn out.

The breakfast was good every morning your breakfast area was always nice and clean and neat but I had to change rooms the first night because it had a wet ranked smell in my room where the AC at the window was leaking water and had the floor wet and that area near the window so they move me to a new room the next day and the AC at that window had the floor wet all the way out to where the desk and sofa is where you sit in the chair and I walked over there to open the blind and let some sunlight in and my feet was splashing in water and it was cold water at that so I call and reported it and that's the same thing was happening in the first room when I first got there at the hotel and stay the first night and the same thing was in the other room, they got those AC air conditions that's in the window they're leaking water on the floors or water coming in from somewhere in that building It was terrible we couldn't even use that side of the room It was soaking wet My husband got his house shoes soaking wet he walked over there stepped over there by mistake and forgot it was wet over there by the couch and house shoes was soaking wet It was just oh my God and I we didn't want to move again with already moved the first day so we didn't feel like moving our clothes out again so we just suffered through it those other three nights and just let it go but they need to check that AC systems because it's wetting up the floor carpet flooring and it leaving a rank smell in the rooms but it was a pretty nice hotel otherwise The staff was very nice and pleasant and nice to us.

Breakfast and breakfast area food was great every morning.... Bed slept really good very relaxing mattress bathroom and the room was clean other than like I said the floor from the AC had the floor soaking wet over there in that area

The fresh baked cookies were my favorite when I was checking in. Lucky timing!

I liked the breakfast options. Also I liked how it was quiet

The front desk staff looked like they hated their job

The breakfast had a variety of options. The location was perfect for us. Only 12 mins from the event we attended foe rhe reason of travel.

Perfect location for visiting Boston city and travelling to cape Cod . Free shuttle within 4 mile radius was brilliant . We took it to mall and to Quincy Adams train station

Didn’t like the disposable plates and knives forks etc for breakfast . There has to be a better way for environment . Everything thing just thrown in thrash after 😞

They only had one fruit option. No bananas were available. The waffles container's were mostly empty.

The pool was not cleaned, the hot tub was cold and dirty

The breakfast is nice! Laundry and Pool are also easy to access!

Everything

Couldn't control the ac room was to cold

The location was what we were looking for

The facility is awful. Not clean. Doors with cracks & holes. From the people watching I did, it is obviously used as a house of ill repute. Too expensive for the lack of care & condition. As Hilton Honor members, it is an embarrassment to the brand.

Rooms were nice.

No conjoined rooms available. Building is dated. Could use some updating. Laundry service was not available. There was a laundry mat nearby we were able to visit. Pool was cloudy

Great breakfast, staff was very friendly and accommodating when I requested an item.

A bit of mold in shower, several uneven and cracked tiles in bathroom that did not feel well on bare feet. Dryer broke while we were there which we needed for baseball clothes covered in mud but it was fixed within 48 hours.