Location and room was clean

Stayed in August 2025

Clean, liked the sound machine, good hot breakfast

Stayed in August 2025

Its proximity to the most important establishments.

Stayed in August 2025

Clean room, well stocked breakfast

Stayed in August 2025

Nothing!

Right off highway but still close to everything

Stayed in July 2025

It’s location

Stayed in August 2025

No restaurant and by the time we got to the hotel, food options were limited!

Black Mountain is a very cool community, the hotel is within walking distance, but still slightly isolated from the crowds. Room was clean, bed was very comfortable, and shower was amazing! Also, one of the best continental breakfasts ever, amazing selection!

Stayed in July 2025

It was very cold in the dining area.

Breakfast was good, lots of choices (oatmeal was mushy), scones and breads and waffles and cereal were some of the offerings.

Stayed in July 2025

It was so nice not walking into a hotel that smells! It was a nice clean smell without the overpowering smell cleaners trying to cover other smells.

Stayed in July 2025

This hotel is conveniently located near the interstate, numerous restaurants, and shopping. The room was spacious and the fitness center is excellent.

Stayed in June 2025

The price was quite high for one night!

The facility was spacious and clean

Stayed in June 2025

Great condition of the facilities, very good breakfast, and great location.

Stayed in May 2025

Breakfast was wonderful, and the pool was very clean!

Stayed in April 2025

Everyone was so attentive and respectful! Housekeeping was wonderful! The bed was very comfortable! The breakfast was really good! A lot to choose from! I love the fact that they give you a restaurant menu for around the town! We will definitely be back!

Stayed in February 2025

Great location, clean and cozy. Bed was comfy and the room was spacious

Stayed in February 2025

Nothing

Location in our case worked perfect Cleanliness Comfort of room The fact that they still bagged a simple breakfast even though they are still under repairs from devastating hurricane Helene

Stayed in February 2025

The window shade in the room allowed for significant light to enter the room after sunrise, making "sleeping in" after a late/long night somewhat problematic.

The room was quiet, comfortable, and spacious. The bed was comfortable, water pressure and hot water temperature in the shower were excellent.

Stayed in January 2025

Location was a bit far to work.

Didn't eat breakfast. Staff helpful and very friendly.

Stayed in January 2025

I love it all

Everything was perfect! Clean comfort quiet nice view nice staff

Stayed in December 2024

Everything was great

I was very impressed by how clean and nice it looked despite still behing under construction from the flooding. Beds comfy, pool great for my kid, breakfast was more than sufficient even as a grab and go.

Stayed in November 2024

Even after this hotel was damaged by Helena, everything was great, no complaints whatsoever.

Stayed in November 2024

Use of disposable plates, bowls, beakers and cutlery. Environmental vandalism! Air conditioning too cold.

Spacious comfortable room. Good range of food for breakfast

Stayed in August 2024

That we only had time for two nights!

From the moment we arrived, very late, to the hotel, we were warmly greeted and quickly checked into our rooms. The lady at the front desk was very kind and engaging and the stunning arrangement of varied, mountain wildflowers on the counter was breathtaking. Even though it was late, there was still fresh, hot coffee and water for hot tea or chocolate milk, which was wonderful and very much needed. Our room was conveniently located, quiet, very clean, and comfortable as we expect from Hampton Inns! The seating area for breakfast was VERY comfortable with a variety of seating options, pillows, and types of backs to accommodate various body needs which made it a great place to not only enjoy breakfast, but also to get some much needed work done. Additionally, the food was really good and offered a variety of options from quick-on-the-go to leisurely-heavy breakfast foods and beverages from which to choose. And the seating area outside featured a large gas firepit that was perfect for enjoying the chilly morning air or crisp evening with a nice glass of wine before bed (all we needed were some marshmallows and we'd have been set)! The hotel's location made you think you were tucked away in the mountain side, away from anyone, but actually, we were very close to the shops and restaurants in town. Perfect in every way. We wouldn't hesitate to stay here again and again.

Stayed in September 2024

Great location. Lovely front desk and breakfast staff. Beautiful to have such a nice seating area outside and also loved the rocking chairs out front one rainy day.

Stayed in August 2024