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Reviews of Hampton Inn Battle Creek 3 stars

1150 Riverside Drive, Battle Creek, MI 49017, United States

#11 of 15 hotels in Battle Creek

Guests' Choice

Review score

Based on 120 hotel reviews

5.5

Score breakdown

  • Cleanliness

    6.8

  • Comfort

    6.9

  • Location

    7.7

  • Facilities

    5.9

  • Staff

    7.6

  • Value for money

    6.1

  • Free WiFi

    8.4

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Showing 1 – 25

  • Reviewed: 20 August 2025

    5.0
    Ok
    • Business trip
    • Solo traveller
    • King Room with Sofa Bed and Study - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Under construction, the water was filling up and not draining fast enough while I was showering.

    The lady that worked in the morning was very pleasant.

    Stayed in August 2025

  • Reviewed: 4 July 2025

    4.0
    Will not return.
    • Leisure trip
    • Family with young children
    • Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    I didn’t know that they were doing renovations until we got there. The Hampton Inn site notifies guests but Booking.com does not. The pool wasn’t in use. The breakfast was not up to par - only about 1/2 of the traditional options were available. The drink machine didn’t work. The employee did not check on anyone during breakfast.

    Location was good

    Stayed in July 2025

  • Reviewed: 17 February 2025

    6.0
    No Thank you.
    • Leisure trip
    • Family with young children
    • King Room with Sofa Bed and Study - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Pool remodeling so closed. The breakfast attendant was no where to be found and there were no eggs left. The check in clerk was nice. No one else was friendly. Rooms need soundproofing. I heard people all night.

    The shower was nice. I like the body products mounted on the wall.

    Stayed in February 2025

  • Reviewed: 17 January 2025

    6.0
    Pleasant
    • Couple
    • King Room with King Bed - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Outdated. Needs remodeling.

    Stayed in January 2025

  • Reviewed: 7 January 2025

    6.0
    Disappointed in breakfast, but everything else was good.
    • Leisure trip
    • Family with young children
    • Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night

    They ran out of hot breakfast before 9am.

    Stayed in January 2025

  • Reviewed: 2 January 2025

    5.0
    Good Location 😀 Not secure enough
    • Leisure trip
    • Couple
    • King Room with King Bed - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Make sure doors are locked so strangers can't just walk in... Didn't feel secure and safe at all

    Breakfast was fair...Staff was pleasant... Didn't like the fact that the back entrance door was not locked when we returned at 2:30 am...Not comfortable staying at a Hotel that don't have better safety measures

    Stayed in January 2025

  • Reviewed: 4 November 2024

    6.0
    Decent, I will give it another try.
    • Leisure trip
    • Family with young children
    • Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Digital keys not working, elevator broken. So maybe a little attention there.

    Staff was friendly, room was nice. Breakfast was average.

    Stayed in November 2024

  • Reviewed: 11 October 2024

    7.0
    The room was excellent but the breakfast was bad.
    • Leisure trip
    • Couple
    • Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    It was cold. The oatmeal was pastey.

    Stayed in October 2024

  • Reviewed: 9 October 2024

    4.0
    Toliet paper holder broke, no drain plug tub, shower barely ran due to clogged head .
    • Leisure trip
    • Group
    • Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Better cooked.rubbery eggs

    Breakfast was pretty bland and not much hot to choose from.

    Stayed in October 2024

  • Reviewed: 17 September 2024

    6.0
    Pleasant
    • Leisure trip
    • Solo traveller
    • King Room with King Bed - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The property is tired and overdue for a refresh. Things look dated and worn.

    Friendly staff. Helpful.

    Stayed in September 2024

  • Reviewed: 24 July 2024

    4.0
    It was OK, the kind staff made up for the overall unkept, thus uncomfortable, feeling.
    • Leisure trip
    • Family with young children
    • Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The pool was cold. Several linen items of bedding and towels were stained/appeared dirty. The toilet was dirty, and when noted to the staff the reply was that it is due to hard water, however the sink and tub area did not show evidence of hard water. The elevator, dinner by area floor, and floors throughout were very worn, dirty & unkept- overall as I heard another guest note the property “is tired”. I agree, it looks somewhat out of date, not well maintained and a staff shortage had people doing their best to juggle multiple tasks/duties. I felt bad for the employees that were there, doing the best they could, but this property could benefit from a serious deep clean from top to bottom.

    The breakfast was fine with a variety of hot selections. The complimentary water was nice. The staff was friendly and helpful. Parking was illuminated.

    Stayed in July 2024

  • Reviewed: 6 July 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • King Room with King Bed - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Spokennoise none of the outlets worked spokenno on the tabletops, the cube outlet thingies. The telephone didn't work for the room. The pool Needed to be clean up.

    The employees were nice and helpful. The pool was nice. And the rooms were clean

    Stayed in July 2024

  • Reviewed: 6 June 2024

    4.0
    Not returning
    • Leisure trip
    • Family with young children
    • King Room with Sofa Bed and Study - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Pool was real real cold breakfast at was cold room was very stuffy bed smells like pee

    Nothing

    Stayed in June 2024

  • Reviewed: 15 April 2024

    6.0
    Good place to sleep while on business, not a great family hotel
    • Business trip
    • Group
    • Room with Two Queen Beds - Non-Smoking
    • Stayed 5 nights

    Dont want to complain much because the price was good. Service in the evenings was not great and sometimes no one there at all. For sure the hotel needs upgrading, dirty carpets in the hall etc. All in all as a business traveler not bad and reccommended. Gets the job done. Would not recommend for families.

    Breakfast was good. To go bags and a waffle machine. Well organized. 24 hour coffee.

    Stayed in March 2024

  • Reviewed: 18 February 2024

    6.0
    Pleasant
    • Business trip
    • Group
    • Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Lock hatch was broken…a little concerned as far as safety goes

    Stayed in February 2024

  • Reviewed: 12 February 2024

    7.0
    Comfortable bed and complete solitude!!
    • Leisure trip
    • Family with young children
    • King Room with Sofa Bed and Study - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The elevator taking forever and the damage on the hallway walls.. I'm sure it can be fixed given the time!

    The friendless of the staff toward my son and I!! Great with conversation and friendly help when needed!!

    Stayed in February 2024

  • Reviewed: 21 January 2024

    5.0
    You get what you pay for
    • Couple
    • King Room with King Bed - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Needs updating very badly. Shower didn’t drain right, temperature was a mess hard to regulate in the room and freezing cold in the halls

    Good breakfast, nice staff at check in, never saw staff other than check in, good location

    Stayed in January 2024

  • Reviewed: 20 November 2023

    5.0
    Great location for the event we were attending, but disappointed that the pool was closed.
    • Leisure trip
    • Group
    • King Room with Sofa Bed and Study - Non-Smoking
    • Stayed 4 nights

    The pool was not open yet the lights were on everyday. Notice on check in that the pool was not open would have been great. Actually notice on registration that the pool was closed would have been great as it was a selling point for the hotel.

    The breakfast was mediocre. The location was great. Ease of checking in and out was quick and easy. The Hilton app with the digital key was fantastic. The room set up was also convenient and easy to maneuver.

    Stayed in November 2023

  • Reviewed: 12 September 2023

    5.0
    Emergency visit with unnecessary expenses!
    • With a pet
    • Leisure trip
    • Couple
    • King Room with King Bed - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    I was charged a $75 pet deposit 2x! We extended our stay by 1 day & the clerk said we had to check out and then in again to extend but I don't think it was fair to charge the pet deposit again, especially when both of my dogs have ESA documentation that states I'm NOT to be required to pay a pet deposit, in the first place, but I did! They also made us pay a $50 "damages" deposit 2x (which your supposed to get back at the end of your stay apon inspection. )That ended up costing us another $250! The pump in the toilet was tempermental, we ended up having to leave the back of the toilet off so when we flushed we could push the pump down so it would refill the tank! When the lobby ran out of creamer, nobody bothered to run to the store to get more, until their normal ordered process showed up. That I felt like I was being shoved out the door on check out day!

    That they put us on the main floor, at the end of the hallway closest to the exit. They had hot breakfast every morning, until 10am! They also served fresh coffee and bottle water for free all day! They also had a nice selection of snacks and supplies!

    Stayed in August 2023

  • Reviewed: 30 August 2023

    4.0
    Disappointing
    • Leisure trip
    • Group
    • Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night

    raging

    poor

    Stayed in August 2023

  • Reviewed: 6 August 2023

    7.0
    It was ok. The staff were pleasant but overall it was just ok.
    • Business trip
    • Solo traveller
    • King Room with King Bed - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    It was a little difficult to find, it wasn't on a main street.

    The staff were very helpful.

    Stayed in May 2023

  • Reviewed: 28 July 2023

    6.0
    Nice stag, location good, facility rundown, expected more for the price.
    • Leisure trip
    • Family with young children
    • Room with Two Queen Beds - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    Bed platforms, fridge, shower, windows, etc in disrepair. Pool closed. Facility obviously neglected.

    Breakfast area updated, close to freeways and shopping. Staff pleasant.

    Stayed in July 2023

  • Reviewed: 3 July 2023

    5.0
    Not my cup of tea
    • Leisure trip
    • Couple
    • King Room with King Bed - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Right by interstate. Could hear rumble strips. Ceiling in bathroom was damaged. Very outdated.

    The beds were very comfy.

    Stayed in July 2023

  • Reviewed: 25 June 2023

    4.0
    DIssapointing for us that we were unable to give the kids the extras we had counted on.
    • Leisure trip
    • Family with young children
    • King Room with Sofa Bed and Study - Non-Smoking
    • Stayed 1 night

    The pool has been out of service for 4 weeks. We booked it for this and the breakfast pancakes/waffles in the a.m. for our Grandkids. Unable to give them either.

    Staff was friendly and helpful. The room was clean and a good value for our kids.

    Stayed in June 2023

Showing 1 – 25

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