Reviews of Hampton Inn Batavia 3 stars
4360 Commerce Drive, Batavia, NY 14020, United States
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Reviewed: 21 August 2025 · Stayed in August 2025
Verified reviewBeds very comfortable . Room clean and well maintained. Hotel staff very nice. All in all a very good stay.
Building was old but we'll maintained. Breakfast served too late in morning for us to partake. We left by 6:30.
Reviewed: 17 August 2025 · Stayed in August 2025
Verified reviewThe hot tub wasn't warm
Reviewed: 21 July 2025 · Stayed in July 2025
Verified reviewThe staff were very friendly. It was very clean and a great location to Darien lake
The bed was not very comfortable. The sofa bed was broken and we had to put the mattress on the floor for the kids. The food was not good.
Reviewed: 24 May 2025 · Stayed in April 2025
Verified reviewReviewed: 19 May 2025 · Stayed in May 2025
Verified reviewLocation
Price way too high for an outdated building sorely in need of renovation. General manager was uncooperative and arrogant. Our concerns about price and billing were never addressed adequately.
Reviewed: 27 April 2025 · Stayed in March 2025
Verified reviewReviewed: 20 April 2025 · Stayed in April 2025
Verified reviewReviewed: 16 February 2025 · Stayed in February 2025
Verified reviewThe convenience of it
Reviewed: 2 January 2025 · Stayed in December 2024
Verified reviewNot that great.
Breakfast could be better. Carpeting is sub-par.
Reviewed: 2 January 2025 · Stayed in January 2025
Verified reviewGood size rooms and bathroom. Clean and fresh.
Reviewed: 5 December 2024 · Stayed in December 2024
Verified reviewThe Location is just off the Interstate.
No Microwave or Hair Dryer in Room. Extremely unusual for a Hampton. Lack of a freezer in the Fridge.
Reviewed: 18 November 2024 · Stayed in November 2024
Verified reviewBreakfast was very good and convenient.
Reviewed: 18 November 2024 · Stayed in November 2024
Verified reviewThe hot tub
Fridge in room didn't work food went bad, the button for the blinds didn't work to raise them, pool was ice cold, no towels for pool when I asked for some i got laughed at. Pool area dirty
Reviewed: 3 October 2024 · Stayed in September 2024
Verified reviewReviewed: 29 September 2024 · Stayed in September 2024
Verified reviewReviewed: 19 September 2024 · Stayed in September 2024
Verified reviewReviewed: 3 September 2024 · Stayed in September 2024
Verified reviewRoom was clean and tidy
After booking no reply to any communications from me or others in our party. Rooms expensive and very average/old fashioned. Breakfast offering pretty awful for the price and plastic cutlery (silverware) was dreadful. I would not return
Reviewed: 11 August 2024 · Stayed in August 2024
Verified reviewReviewed: 8 August 2024 · Stayed in August 2024
Verified reviewThe first room smelled awful Had a mildew smell Had to switch to another room
Reviewed: 23 July 2024 · Stayed in July 2024
Verified reviewStaff at desk and at breakfast station went above and beyond, very nice and friendly. Breakfast was better than most. Room was nice and clean.
We arrived hungry and picked bc kids wanted a pool. Absolutely no food pantry to buy anything (he said we could walk across to the other hotel but that was bleak too) the pool was closed down with no warning, boo.
Reviewed: 10 July 2024 · Stayed in July 2024
Verified reviewI didn’t like anything except the wi-fi.
It could have been cleaner. It also needs to be updated.
Reviewed: 2 July 2024 · Stayed in June 2024
Verified reviewNothing really
Everything. Its a manufactured unit and the whole area outside smells of horse faeces
Reviewed: 1 June 2024 · Stayed in May 2024
Verified reviewGood breakfast
Only one chair in a room for 2 people. Terrible. No offer to bring a second chair when we requested. We were told that the motel is to be demolished in autumn. Good.
Reviewed: 27 May 2024 · Stayed in May 2024
Verified review