Building was old but we'll maintained. Breakfast served too late in morning for us to partake. We left by 6:30.

Beds very comfortable . Room clean and well maintained. Hotel staff very nice. All in all a very good stay.

Stayed in August 2025

The hot tub wasn't warm

Stayed in August 2025

The bed was not very comfortable. The sofa bed was broken and we had to put the mattress on the floor for the kids. The food was not good.

The staff were very friendly. It was very clean and a great location to Darien lake

Stayed in July 2025

Breakfast could be better. Carpeting is sub-par.

Not that great.

Stayed in December 2024

No Microwave or Hair Dryer in Room. Extremely unusual for a Hampton. Lack of a freezer in the Fridge.

The Location is just off the Interstate.

Stayed in December 2024

Breakfast was very good and convenient.

Stayed in November 2024

After booking no reply to any communications from me or others in our party. Rooms expensive and very average/old fashioned. Breakfast offering pretty awful for the price and plastic cutlery (silverware) was dreadful. I would not return

Room was clean and tidy

Stayed in September 2024

The first room smelled awful Had a mildew smell Had to switch to another room

Stayed in August 2024

We arrived hungry and picked bc kids wanted a pool. Absolutely no food pantry to buy anything (he said we could walk across to the other hotel but that was bleak too) the pool was closed down with no warning, boo.

Staff at desk and at breakfast station went above and beyond, very nice and friendly. Breakfast was better than most. Room was nice and clean.

Stayed in July 2024

Only one chair in a room for 2 people. Terrible. No offer to bring a second chair when we requested. We were told that the motel is to be demolished in autumn. Good.

Good breakfast

Stayed in May 2024

cleanliness of room. shower not super clean and toe nail clippings on the floor show room was not vacuumed prior to my visit. pool and spa was also down and was not notified prior to arrival.

Stayed in February 2024

The bathrooms very dated and tub not clean.

Location key! Right off the thruway! Close to shopping and food.

Stayed in February 2024

The room had an odd smell to it. The shower was not cleaned and had a brown ring in the tub. There were stains on the towels as well.

How conveniently close it was it shopping centers and restaurants.

Stayed in December 2023

The building is worn and the room was old and stained. Not what I expect from a Hampton at all

The front staff was very knowledgeable and they helped me when Booking took forever to send them my info. Booking soured this visit right at the beginning with piss poor customer service

Stayed in October 2023

Would have liked an iron

Tidy

Stayed in August 2023

The room smelled like stale cigarettes and alcohol. The air conditioner was louder than normal and the exhaust fan didn't work in the bathroom.

The location was excellent right off of I-90. The staff was very courteous and placed me in a very quiet room on the top floor as I requested. There were many guests staying there because of a concert, but my room was very quiet.

Stayed in August 2023

I would have liked room service, at least beds being made and fresh towels brought to the room without having to go down to the front desk to request... when i attempted to call the front desk the phone was not picked up.

I liked the make your own waffles. The scrambled eggs were good, the omelettes? were cold, and the staff didn't advise that to me before i grabbed one for my breakfast.

Stayed in July 2023

My name was listed backwards, so my reservation was not found at first. This, coupled with the fact that the hotel was completely booked for that night, made for some anxious moments initially. In the room, the toilet seat was not properly connected, making it difficult to do one's business comfortably. The in-room coffee maker was broken, the faucet in the bathtub dripped loudly, and the tissue box was empty. This all led to the feeling of overall lack of care and cleanliness. This is not the Hampton Inn I have come to expect. I am disappointed.

The staff was friendly.

Stayed in July 2023

The only elevator was broken and we had to drag our luggage up the stairs. Went to breakfast and was told there was no decaf without being given any option. There were no eggs or bacon when I went through, refilled after I ate cereal.

Beds were comfortable, bathroom was nice. Front desk staff was friendly

Stayed in June 2023

6 nights and no maid service at all. I had to dump my own trash and take care of the room. The WiFi didn’t work and the first front desk person I asked about it was disinterested, the second front desk person was helpful and from then on the WiFi worked but was quite weak. The hotel added an extra $75.00 charge on my bill with no explanation.

It wasn’t a very enjoyable stay. I did not like the cable tv selection, HBO didn’t work at all.

Stayed in May 2023

Pool closed, but had notice prior to arrival

Location

Stayed in April 2023

pool was not available during our stay

convenient, close to highway, clean, breakfast

Stayed in April 2023

looking forward to using the indoor pool and it was closed because of problems with it. Very bummed because that was one of the reasons I booked this hotel.

Stayed in March 2023

The room did not live up to our expectations of a Hampton Inn. It is an older Hampton Inn, and needs to be refreshed.

We did not have breakfast, because the breakfast hours were over too early.

Stayed in February 2023