Reviews of Hampton by Hilton East Austin - near UT and Capitol 3 stars
2033 E. 5th Street, Austin, TX 78702-4525, United States

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Reviewed: 1 September 2025 · Stayed in August 2025
Verified reviewReviewed: 22 August 2025 · Stayed in August 2025
Verified reviewThe breakfast was very good
Thank you so much for your wonderful review! We’re thrilled to hear you enjoyed our breakfast. it’s something we take great pride in, and your kind words mean a lot to us. Also, Just a quick Trivia that we are on the #1 SPOT for BEST BREAKFAST in the country fro select service hotels category. We are so proud of our team. We hope to welcome you back soon for another great stay (and breakfast)!
Thank you so much for your wonderful review! We’re thrilled to hear you enjoyed our breakfast. it’s something we take great pride in, and your kind words mean a lot to us. Also, Just a quick Trivia that we are on the #1 SPOT for BEST BRE… Show more
Reviewed: 20 August 2025 · Stayed in July 2025
Verified reviewReviewed: 16 August 2025 · Stayed in July 2025
Verified reviewReviewed: 10 August 2025 · Stayed in July 2025
Verified reviewConvenient location, excellent breakfast, clean
Thank you so much for your kind words! We’re delighted to hear you enjoyed our convenient location, delicious breakfast, and clean, welcoming environment. It’s wonderful to know we helped make your stay comfortable and enjoyable. We truly appreciate your recommendation and look forward to welcoming you back to Hampton Inn by Hilton East Austin on your next visit!
Thank you so much for your kind words! We’re delighted to hear you enjoyed our convenient location, delicious breakfast, and clean, welcoming environment. It’s wonderful to know we helped make your stay comfortable and enjoyable. We truly … Show more
Reviewed: 1 August 2025 · Stayed in July 2025
Verified reviewBeds. Cleaniness
Dear Izabela, Thank you for taking the time to share your feedback with us. We’re glad you chose to stay with us and appreciate your overall rating of 7/10. We understand that our location in East Austin may not have been exactly what you were expecting. While East Austin continues to grow with vibrant local culture, food, and art, we also recognize that it's not the ideal fit for everyone. Your comfort and peace of mind are incredibly important to us, and we’re sorry to hear that this aspect impacted your experience. We hope you’ll consider giving us another chance should your travels bring you back to Austin. We'd love the opportunity to provide you with a more comfortable and enjoyable stay.
Dear Izabela, Thank you for taking the time to share your feedback with us. We’re glad you chose to stay with us and appreciate your overall rating of 7/10. We understand that our location in East Austin may not have been exactly what … Show more
Reviewed: 27 July 2025 · Stayed in June 2025
Verified reviewVery clean
They tried to charge me for parking even though I didn’t have my car. They did fix the mistake after I saw the charge on my bill.
Thank you for your feedback. We sincerely apologize for the inconvenience caused by the incorrect parking charge. We’re glad we were able to promptly resolve the issue once you brought it to our attention. We appreciate your understanding and hope to provide you with an even better experience next time.
Thank you for your feedback. We sincerely apologize for the inconvenience caused by the incorrect parking charge. We’re glad we were able to promptly resolve the issue once you brought it to our attention. We appreciate your understanding a… Show more
Reviewed: 25 July 2025 · Stayed in July 2025
Verified reviewReviewed: 19 July 2025 · Stayed in July 2025
Verified reviewReviewed: 15 July 2025 · Stayed in July 2025
Verified reviewLocation is near downtown. Breakfast is rich and tasty. Pool is nice especially for children entertainment. Lobby and seating is comfortable and welcoming with coffee always ready for clients.
Dear Abir, Thank you for your feedback! We’re delighted to hear you enjoyed our rich and tasty breakfast as well as the pool, especially for the kids’ entertainment. It’s great to know our lobby and seating areas feel comfortable and welcoming, and that the coffee was always ready for you. We look forward to welcoming you back soon!
Dear Abir, Thank you for your feedback! We’re delighted to hear you enjoyed our rich and tasty breakfast as well as the pool, especially for the kids’ entertainment. It’s great to know our lobby and seating areas feel comfortable and welcom… Show more
Reviewed: 15 July 2025 · Stayed in June 2025
Verified reviewReviewed: 7 July 2025 · Stayed in July 2025
Verified reviewLocation, lots of restaurants in the neighborhood. Easy to get to downtown Austin
thank you for highlighting our convenient location! We’re glad you enjoyed being close to so many great restaurants and found it easy to get to downtown Austin. We hope to welcome you back soon for another wonderful stay!
Reviewed: 7 July 2025 · Stayed in July 2025
Verified reviewReviewed: 7 July 2025 · Stayed in July 2025
Verified reviewGreat location, spacious room, great breakfast, clean, secure
The only thing is that the thermostat light is very bright at night. Had to use something to cover up the brightness. Other than that everything eas great.
Thank you for your kind words and for sharing your experience! We’re happy to hear you enjoyed our great location, spacious rooms, breakfast, and felt secure during your stay. We appreciate your feedback about the thermostat light — we understand how that could be bothersome at night, and we’ll look into solutions to make it more comfortable for our guests. We look forward to welcoming you back soon for another great stay!
Thank you for your kind words and for sharing your experience! We’re happy to hear you enjoyed our great location, spacious rooms, breakfast, and felt secure during your stay. We appreciate your feedback about the thermostat light — we und… Show more
Reviewed: 10 June 2025 · Stayed in June 2025
Verified reviewRooms and service at reception
Thank you for your kind words! We’re glad you enjoyed the rooms and our reception team’s service. Hope to see you again soon at the Hampton Inn by Hilton Austin East Side!
Reviewed: 9 June 2025 · Stayed in April 2025
Verified reviewReviewed: 2 June 2025 · Stayed in June 2025
Verified reviewBeautiful spacious property with a very large area for eating breakfast, and for socializing inside and on a large patio area next to the pool. Breakfast choices were good and varied slightly each day.
There was nothing I didn’t like and I travel often and have stayed in a lot of different hotels in different cities.
Thank you so much for your kind words! We're thrilled to hear that you enjoyed our spacious property, the breakfast area, and the patio by the pool. It's fantastic to know that our breakfast offerings met your expectations and provided variety during your stay. As a seasoned traveler, your feedback means a lot to us. We're delighted that our amenities and atmosphere stood out during your visit. We hope to welcome you back soon for another memorable experience.
Thank you so much for your kind words! We're thrilled to hear that you enjoyed our spacious property, the breakfast area, and the patio by the pool. It's fantastic to know that our breakfast offerings met your expectations and provi… Show more
Reviewed: 29 May 2025 · Stayed in May 2025
Verified reviewLocation was great. The front desk was friendly and exceptional customer service. Although there were so many people at the hotel and breakfast was crowded, the food was very good and replenished quickly. The rooms were modern and larger than expected.
The parking wasn't free. You could try to find a spot on the street but was not comfortable with that. The area looks shady but apparently it is not.
Thanks so much for sharing your experience! We're thrilled to hear you enjoyed our location, friendly front desk team, and the spacious rooms. We understand that breakfast can get busy, but we're glad the food was replenished quickly to keep things running smoothly. We appreciate your feedback about the parking situation. While our area is generally safe, we understand your concerns. We're continuously looking for ways to improve our guests' experience and will take your comments into consideration. We hope to welcome you back soon for another great stay!! Lawrence.
Thanks so much for sharing your experience! We're thrilled to hear you enjoyed our location, friendly front desk team, and the spacious rooms. We understand that breakfast can get busy, but we're glad the food was replenished quickl… Show more
Reviewed: 21 May 2025 · Stayed in May 2025
Verified reviewClean and modern
The lobby, the breakfast , the rooms
Madiana, Thank you for staying with us! We are glad to know that you enjoyed our clean accommodations and we hope to welcome you back on your next visit to East Austin!
Reviewed: 11 May 2025 · Stayed in May 2025
Verified reviewReviewed: 6 May 2025 · Stayed in March 2025
Verified reviewFabulous location in East Austin . So close to great bars and restaurants on 6th Street - short walk away very cool area. Highly recommend . When I initially booked I thought this hotel was a little way out but it really isn’t .
Staff were so helpful especially Kurt . Pool and gym facilities were great . And the breakfast on offer was 10/10 .
Thank you so much for sharing your feedback, Lisa! We're so glad to hear you enjoyed our fabulous location in East Austin and found it convenient to explore the vibrant area around 6th Street. It’s always great to know our guests appreciate both the location and the amenities we offer. We’re also thrilled that Kurt and the rest of the team could provide helpful service during your stay. We’ll be sure to pass on your kind words to him! It’s great to hear you enjoyed the pool, gym, and breakfast as well. We truly appreciate your recommendation and hope to welcome you back soon at the Hampton Inn by Hilton Austin East Side!
Thank you so much for sharing your feedback, Lisa! We're so glad to hear you enjoyed our fabulous location in East Austin and found it convenient to explore the vibrant area around 6th Street. It’s always great to know our guests apprec… Show more
Reviewed: 3 May 2025 · Stayed in April 2025
Verified reviewReviewed: 1 May 2025 · Stayed in April 2025
Verified reviewReviewed: 30 April 2025 · Stayed in April 2025
Verified reviewProperty is in a good location away from all the noise! It’s in a quiet neighborhood but you are still close to downtown.
I didn’t realize we had to pay for their parking garage. I assumed it was included .
Pedro, Thank you for staying with us! We are delighted that you enjoyed our quiet and comfortable accommodations and we hope to welcome you on your next visit to East Austin. Take care!