The door to our apartment didn’t completely close/had a gap.

Location was great, comfortable bed and nice staff. Loved having bottle water readily available to explore the city.

Stayed in June 2025

N/A

The preservation and cleanliness

Stayed in August 2025

A guest washing machine and dryer would be helpful. As would a small directory for nearest recommended laundromat (Suds dem Suds), grocery store (Rouses), pharmacy (Walgreens) and how to buy an RTA card (electronic online). Yes you can figure this stuff out using Google but when you're visiting from overseas or even out of state, it's easier to have local guidance than spend ages trawling on your phone. Also, please consider introducing basic recycling for guests.

Great safe location. Accommodation with character. Nice pool area. Comfortable beds and clean rooms with good air con. Well equipped kitchen to prep simple meals. Friendly staff.

Stayed in August 2025

Real conditioner for the shower amenities instead of "conditioning shampoo" (which absolutely does not condition) would be great. Also, the closet door was off track and didn't close.

I love the location. The staff i interacted with were lovely. Also, letting me check in and get to my room early was a huge help.

Stayed in August 2025

Issue with locks which the hotel resolved

Friendly staff and convenient location

Stayed in June 2025

The rooms are not serviced, and our suite was not equipped with a toilet brush or broom.

Grenoble House gets a 10/10 for location. It is an oasis in the heart of the French Quarter, within walking distance to all of the attractions in the Quarter yet is quiet and peaceful. Coming home to the swimming pool and quiet courtyard after a busy day was wonderful. The complementary cold, bottled water and good coffee in reception is a nice touch.

Stayed in June 2025

We didn't know ahead of time that there would be no daily cleaning service. Stairs-only to the second floor.

Suite was huge. Bed was huge. Nicely furnished. Pool area was very clean and nice.

Stayed in June 2025

The location was amazing, in the heart on the French Quarter but still on a very quiet street close to pretty much everything. The courtyard was very pretty and the pool was a joy. The staff and management were incredibly sweet and helpful, we felt welcome throughout our stay and definitely will be back again

Stayed in June 2025

Hot tub was too cool.

The room was amazing and location was perfect!

Stayed in June 2025

Most of the staff were excellent/happy/helpful, while others we're a little unexpected for such a lovely place. No laundry service. No room cleaning. Occasionally some noise from the street (but we were only 1 street back from Bourbon St, so it's to be expected)

The room we had was spacious. Everything worked. Nice kitchen and lounge area. The pool was great, especially after those hot days exploring town. The coffee machine was great and it was nice to have complimentary good coffee rather than the slow-brew that so many diners offer.

Stayed in June 2025

No separate conditioner provided. No toaster. No separate lock combination to enter our property.

Closer to everything. Staff was incredibly friendly and helpful. 24 hour front desk. Spacious rooms. Great courtyard and pool area

Stayed in May 2025

Old building reworked into a small apartment. Great location, very quiet, very accommodating staff.

Stayed in May 2025

Nothing

Laid back and quiet. Great value

Stayed in May 2025

TV in the bedroom was inoperative

Quietness yet close to center of everything

Stayed in May 2025

Nothing. Everything was great. One of the best hotels we have stayed in and we travel a lot.

Everything!!!! Clean, comfortable, great staff, close to Bourbon Street yet quiet. Great value for money.

Stayed in April 2025

As a person with allergies to scents and perfume, the sheets and towels were a detraction. (Held my breath to use the towels, covered the pillow and sheet tops with unscented personal items.) There were a few small issues in the kitchen: microwave facing peeling off, super basic cooking supplies. No place to hang up towels, no hooks even on the back of the door. The front door lock seemed tenuous.

Our little flat had plenty of room and an adequate kitchen (helpful for restricted diets. We were impressed with the peace and quiet, and loved the feeling of safety that the 24-7 lobby staff provided. The walk-in closet was a bonus.

Stayed in April 2025

Stairs to upper floors made luggage a bit difficult but staff brought my bag up and I'm sure they would have come bring it down if I'd requested.

Everything was perfect! Staff is genuinely courteous and friendly. Accommodations were spacious, clean and had everything I needed (kitchen was outfitted properly and extremely clean, bathrooms had hair dryers and shampoo, hand soap, towels were clean and fluffy).

Stayed in March 2025

Can’t think of anything

Location,room,and staff were excellent

Stayed in March 2025

It isn't very well marked on the outside. So we had a couple deliveries and they delivered to the hotel next door

Staff was so awesome. So helpful and accommodating. The room suite was perfect for a 5 night stay, made our 35th anniversary that much better. Perfect location, no car was needed. I can't say enough good things about this place! We plan to go back to NOLA as we ran out of time to see and do everything we wanted to. And will be staying here if at all possible!

Stayed in February 2025

There’s not really anything that I didn’t like. The staff was amazing 24 seven it’s an older building so there is no elevator, but I was OK with the stairs.

Property is part of history there, I absolutely loved it. I also like that you can use the pool at any time. You just have to be quiet. That’s a nice little feature. Most places you can’t use the pool after nine or 10 PM.

Stayed in February 2025

No complaints.

Great location, very quiet and clean, friendly staff, comfortable bed.

Stayed in February 2025

Amazing staff. Amazing location. Amazing room. No better place to sleep in New Orleans.

Stayed in January 2025

Have to leave key at front desk every time you leave...gets old.

No breakfast or vending machine...but you have a full kitchen..room was great..bed so comfortable..plus several types of pillows. We are definitely staying here again

Stayed in January 2025

Loved everything!

Immaculate, well located, clean, big, and Champagne was an excellent host! Thank you! I will stay again!

Stayed in January 2025