Cinnamon rolls were out and the pancake machine was out of order, but the breakfast was fine. Pool was closed on a very hot day, but I assume that was because thunder and lightening was forecast.

Check in was quick. Shuttle was very timely. Staff were friendly. Bed was excellent. Shower was clean and stocked. Room was well organized and had everything we needed.

Stayed in June 2025

Break fast

Stayed in April 2025

Ice machines weren't available on every floor and noise level was kound because the hotel was under reconstruction

Breakfast was good, Location was good

Stayed in January 2025

I didn't realize when I booked the room that the hotel was in the middle of construction at the moment. All things considered, things were a bit dusty and sometimes a bit on the loud side but that's a given with an active construction site.

The staff was friendly, and over all the facilities were clean.

Stayed in January 2025

The closet door fell off of its hinges during our stay.

The breakfast was excellent with a good variety of hot & cold food. Coffee was very good!

Stayed in November 2024

trash and bathroom should be policed daily

Food was fine and the location ok

Stayed in November 2024

A little dated.

Most Freindly staff we’ve ever encountered. Everyone from front desk to housekeeping to breakfast staff

Stayed in November 2024

It was not the same room selected from the Booking website. The water pressure from the shower was low.

The location was good. The staff were friendly and showed great hospitality. The breakfast menu was excellent.

Stayed in November 2024

Convient

Stayed in August 2024

This particular room was pretty bad. The mattress was lumpy and uncomfortable. The bathroom was the worst. When we went to take showers, the faucet was loose so my husband tried to stabilize it. The hot and cold were backwards. The shower was so strong it would sting your bare skin. And the shower curtain would not stay closed. I had to hold it shut while I tried to wash up. It didn’t cover the width of the bathtub and water poured out onto the floor. There was patch on the painted walls by the toilet that hadn’t yet been sanded and painted so maybe it is being worked on? If that’s the case, it shouldn’t have been rented out. But we were just there to rest our heads so I didn’t complain and ask to be moved.

I’ve stayed here several times and the staff couldn’t be any friendlier! The manager is awesome, her staff is awesome! It’s in close proximity to ECU.

Stayed in July 2024

Facility was old

Bed was comfortable

Stayed in July 2024

Need renovations

Stayed in June 2024

My main complaint was that the pool was not open for my entire stay of 13 days. Yes, it was there. There was a heat wave going on but, no one could use the pool. I felt as though a discount should have been offered. My booking was based on the availability of pool usage.

The location is great. It is located very near ECU Hospital and there is 24 hour shuttle service offered to the airport and hospital complimentary. The staff is exceptionally pleasant and helpful. The free breakfast was really good and there are fresh fruit snacks, yogurts, milks, tea, coffee and water provided 24 hours at no charge. The business center is adequate. Overall, a really good place to stay but the real treasures are the people who work there.

Stayed in June 2024

Clean , friendly staff, close to our destination. Had a great variety of food for the breakfast . Was delicious! Good coffee and cookies in the lobby .

Stayed in June 2024

Very little parking options

The staff were very welcoming and pleasant.

Stayed in June 2024

nothing

I was relocating and was my last night in Greenville, NC and I was greeted by the staff very well. Room was clean and shower needed some renovation, but it was clean. All in all, I was satisfied with the hotel in all. Oh and the breakfast was very good. The eggs were not powder eggs. I really enjoyed my self

Stayed in June 2024

Our first room's door was broken so we had to go to another room. I liked the first room better. It had more space. But other than that everything was great.

The staff was nice and the breakfast was good.

Stayed in May 2024

Loved the breakfast ! Nice facility.

Stayed in May 2024

Refrigerator wasn’t working properly

Good location

Stayed in April 2024

The first room we were in had a slight odor and then we realized the carpets were soaked. They happily gave us another room, then we couldn't unlock it's door, even the key pad showed "green". Then he gave us another room and it worked out well.

Friendly, helpful staff. Great breakfast.

Stayed in March 2024

How helpful the clerk was at the desk.

Stayed in March 2024

Couple minor repairs in room needed but over all very clean, great breakfast, content to hospital and all staff members were very polite.

Stayed in February 2024

Room care came into our when we didn't request Clean up. And when we did request Clean up they didn't show up.

The breakfast was great 👍

Stayed in February 2024

When I was checking in, my debit card was charged for the room. I wanted my credit card charged and used, when I voiced my concerns the lady told me to just let the front desk know at check out to charge the credit card, I did exactly what I was told to do but my debit card was charged for the stay. When I called someone told me that I would have to call back and it would take 7 days for the money to get back in my account but I don’t have time to make a million phone calls for other peoples mistakes. Why don’t they ask at checkin how do you want to pay for the room, that would have solved the problem at the beginning.

Stayed in December 2023