4709 Spencer Highway, Pasadena, TX 77505-1501, United States
#11 of 13 hotels in Pasadena
Guests' ChoiceBased on 79 hotel reviews
5.0Cleanliness
6.0
Comfort
6.1
Location
6.3
Facilities
5.8
Staff
6.5
Value for money
6.1
Free WiFi
6.2
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End of dialog contentReviewed: 14 February 2025
Jesus
United StatesLoud pipe noises or someone doing range things in room next to me all night long
Didn’t have any
Stayed in February 2025
Reviewed: 23 September 2024
Tj
United StatesThe room was completely penetrated with cigarette smoke. My husband and I both got sick.
location to area we went to.
Stayed in September 2024
Reviewed: 18 September 2024
Price
United StatesVariety
Ok
Stayed in September 2024
Reviewed: 14 July 2024
Krystal
United StatesRoaches in the bathroom
Availability
Stayed in July 2024
Reviewed: 30 January 2023
Barbara
United StatesPrice was a little high. Also the other guest were very load and rude. Social media had a very large presence which I did not appreciate. I had lots of nosey and noisy people around me. At one point someone even knocked on my door. It was the opposite of relaxing. I did not feel 100 percent safe. Also it was a waste of my money to have my night ruined in such a disrespectful manor.
Location and I liked that it was small.
Stayed in January 2023
Reviewed: 19 September 2022
Doug
United StatesDidn't see breakfast either
Didn't see anyone
Stayed in September 2022
Reviewed: 23 August 2025
Tina
United StatesRude owners. No phone in room. Cheapest nasty towels. Refused to give me two more pillows,said they didn’t have them. The property was 10% occupied. While I was gone whoever cleaned my room took my worn panties out of their bag. Nothing good.
It was close to work. Otherwise it sucked.
Stayed in August 2025
Reviewed: 19 August 2025
Davis
United StatesSmoke alarms went off several times and the response from the front desk was "they'll eventually stop."
Stayed in July 2025
Reviewed: 16 July 2025
İbrahim
United StatesThe lady in charge here says there are no rooms available. She won't give them to me either. She made me wait for an hour. Now she says there are no rooms available. She won't refund my money. Please do what is necessary. I have a complaint against this facility.
The lady in charge here says there are no rooms available. She won't give them to me either. She made me wait for an hour. Now she says there are no rooms available. She won't refund my money. Please do what is necessary. I have a complaint against this facility.
Stayed in May 2025
Reviewed: 12 March 2025
Roman
United StatesI wish I could have stayed longer
The whole place is very good
Stayed in March 2025
Reviewed: 6 January 2025
Leonel
United Statesbed was uncomfortable they were doing construction on the upper floor was not able to relax even though bed sucked
nothing
Stayed in January 2025
Reviewed: 21 November 2024
Shahzad
United StatesPlease send me my money back. They are not good people. What behavior they have done with me on 19th Nov. 2024 at Pasadena, Tx.
Property owner didn't honor Booking.com confirmation email and also don't want to confirm from booking com' manager.l. This is the only worst experience, otherwise working with booing.com was very good.
Stayed in November 2024
Reviewed: 10 November 2024
Luis
United StatesRoaches everywhere
Roaches everywhere cracks and holes in walls. No door to the restroom
Stayed in November 2024
Reviewed: 12 September 2024
Dave
United KingdomStaff were unhelpful Room was dirty Smoke alarm was hidden in a cupboard by previous occupant Bed cover full of burn holes Floor damaged and bits missing
Available, free parking
Stayed in September 2024
Reviewed: 20 July 2024
Dickerson
United StatesRoom had bed bugs
Stayed in July 2024
Reviewed: 24 April 2024
Thomas
United StatesI like everything
Excellent
Stayed in March 2024
Reviewed: 16 October 2023
Charlie
United StatesOur stay here was probably my 2nd or 3rd worst experience with a hotel stay to date. To start, this room with 2 beds was $150 for 2 nights. After checking in, we walked to the room to find the door was technical already open, just push it open and walk right in! My immediate concern was whether or not someone was in there, we had no idea how long it was like this, or if the room was already booked to someone else by mistake. After making sure the room was not occupied we started to get settled in. I walked out from the bathroom and stepped on a section of floor-trim which broke and completely detached from the floor. I did not trust using the sink water for brushing my teeth, etc. because brown water comes out of the faucet every time you turn it on. A short summary of remaining issues includes weed stems on the towels, multiple dead bugs on the floor and in the restroom, a live roach in the restroom on the second night, and a dancing refrigerator. Very haggard, not worth $150 at all, very disappointed.
The window clerk was nice, the ac worked, and the ice machine was clutch.
Stayed in September 2023
Reviewed: 19 September 2023
Jeffry
United StatesGood setvice
Stayed in August 2023
Reviewed: 6 July 2023
Jacinto
United StatesQuiet
Over all was good
Stayed in July 2023
Reviewed: 30 June 2023
Michelle
United StatesThe fact that I had to leave!
The employees are very helpful and accommodating and I had no issues at all.
Stayed in June 2023
Reviewed: 23 May 2023
Ivan
United StatesHotel made me take money out of ATM to pay instead of using my debit card. Got a fee for withdrawal. There was small roaches in my shower when I arrived.
The size of the bed and room were great. Location was great too
Stayed in May 2023
Reviewed: 24 April 2023
Nathaniel
United StatesHaving to pay an extra 20, but then I got it back so all is good
I liked how close it was to the convention I was going to
Stayed in April 2023
Reviewed: 11 April 2023
Robert
United StatesThe room was unlevel. From the front door to the restroom was a downward slope. To go to the sink there was a downward walk. You could tell the room is being renovated, (new floors). The room was still unleveled.
Breakfast not offered.
Stayed in April 2023
Reviewed: 8 April 2023
Julio
United StatesSmoke smell
Stayed in April 2023
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