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Reviews of Great Lakes Inn Mackinaw City 2 stars

150 Old US 31, Mackinaw City, MI 49701, United States

#16 of 39 hotels in Mackinaw City

Guests' Choice

Review score

Based on 336 hotel reviews

5.3

Score breakdown

  • Cleanliness

    6.3

  • Comfort

    6.1

  • Location

    7.6

  • Facilities

    5.5

  • Staff

    7.4

  • Value for money

    6.4

  • Free WiFi

    8.0

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Showing 1 – 25

  • Reviewed: 1 August 2025

    4.0
    Disorganized & Disappointed
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    The hotel was getting ran out of the lobby next door. We had issues as soon as we checked in. While we were waiting to get our room, 2 separate people came in and complained about their rooms. One had a dirty room and the other had someone in their room. It seemed very disorganized.

    If was located in Mackinaw City which is where we wanted to stay.

    Stayed in July 2025

  • Reviewed: 29 July 2025

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    I didn't like how dirty the pool was

    I liked that it was close to the town

    Stayed in July 2025

  • Reviewed: 28 July 2025

    4.0
    Disappointing
    • Leisure trip
    • Family with young children
    • Standard Double Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 4 nights
    • Submitted via mobile

    Definitely not what I expected... The room smelled like animals. Carpet was wet from being cleaned which made the room smell. The beds were absolutely horrible you could feel every spring in the mattresses. The pools were closed but not to mention the 2 pools that we were told we could use the one was so green and nasty the other was alright but had flaking paint that was floating in the pool. Overall I was very disappointed.

    The location was nice

    Stayed in July 2025

  • Reviewed: 28 July 2025

    4.0
    Close to tourist spots but very dirty
    • Leisure trip
    • Family with young children
    • Standard Double Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The room was very dirty and we had to flush the toilet 3-4 times every time we used it to get it to flush.

    It was close to the area we were visiting.

    Stayed in July 2025

  • Reviewed: 28 July 2025

    5.0
    The Not so Great Lakes Inn
    • Leisure trip
    • Couple
    • Standard Double Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The smell, walls were too thin, the spiders.

    The air conditioner and hot shower

    Stayed in July 2025

  • Reviewed: 26 July 2025

    5.0
    Place to rest head only. Don't expect nothing else.
    • Leisure trip
    • Family with young children
    • Standard Double Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Bathroom light was so noisy. Both pools n hot tub were gross. One inside were full of dirt, bugs, spiders n dirty. One outside dirty green alge growing in it. Blow dryer didn't work unless you held the on button at all times.

    Staff friendly. Beds comfy

    Stayed in July 2025

  • Reviewed: 22 July 2025

    4.0
    Disappointing
    • Leisure trip
    • Family with young children
    • Deluxe Family Suite Room
    • Stayed 2 nights
    • Submitted via mobile

    There was no hot tub the pools were dirty. The rooms were really buggy and outdated.

    Stayed in July 2025

  • Reviewed: 8 July 2025

    5.0
    Passable
    • Leisure trip
    • Couple
    • Standard Single King Room
    • Stayed 1 night
    • Submitted via mobile

    Faced directly on to parking lot. Very basic. Not comfortable to spend time in other than sleeping. Very overpriced ahead of time; we should have waited until the last minute to arrange housing to get far more appropriate pricing.

    Good location. Comfortable bed.

    Stayed in July 2025

  • Reviewed: 29 June 2025

    6.0
    I would never stay here again!
    • Business trip
    • Solo traveller
    • Standard Queen Room
    • Stayed 1 night
    • Submitted via mobile

    The weather was pretty temperate, which was good because the heater/air conditioner did not work at all, and the windows could not be opened. The shower was totally unusable as almost no water came out of the shower, but filled up the tub instead.

    This hotel is in a good area. It is close to town and easy to get to. The bed was old, but appeared to be clean. The bathroom was clean also. It did have a full length mirror, which is a plus in my opinion. The cable TV is good.

    Stayed in June 2025

  • Reviewed: 23 June 2025

    4.0
    It was okay
    • Leisure trip
    • Group
    • Standard Double Full Room - Pet Friendly
    • Stayed 1 night
    • Submitted via mobile

    The pipe on the sink was broken, sheets were dirty and floors were very gross.

    The staff were very nice and a good price for a motel.

    Stayed in June 2025

  • Reviewed: 25 May 2025

    5.0
    booking.com it says that the breakfast was included but when we get there they said that they didn’t
    • Leisure trip
    • Couple
    • Accessible Room, 1 King Bed, Jetted tub
    • Stayed 4 nights
    • Submitted via mobile

    I don’t like the facility at all. It’s too old. And on booking.com it says that the breakfast was included but when we get there they said that they didn’t serve breakfast at all. We will not come back to this place, and don’t even try to book this, please. They don’t even want to clean our room.

    I like that they are pet-friendly.

    Stayed in May 2025

  • Reviewed: 7 October 2024

    5.0
    Passable
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 2 nights

    Toilet paper was on the window sill, no toilet paper holder. AC/Heater air filter never cleaned, it's a wonder it worked.

    Stayed in October 2024

  • Reviewed: 7 October 2024

    6.0
    Ok for the price
    • Leisure trip
    • Family with young children
    • Standard Double Full Beds Room
    • Stayed 1 night
    • Submitted via mobile

    Room had a bad smell...almost like horrible musty smell. I pulled back the covers on the bed and there was mouse poop on the bed.

    A room was available woth short notice

    Stayed in October 2024

  • Reviewed: 10 September 2024

    5.0
    We probably won’t stay at this particular hotel again.
    • Leisure trip
    • Couple
    • Accessible Room, 1 King Bed, Jetted tub
    • Stayed 2 nights
    • Submitted via mobile

    Hotel needs updating. Pool was down and had to go to another hotel for breakfast.

    Fair price. Great staff, they were very helpful and apologetic for the conditions

    Stayed in September 2024

  • Reviewed: 4 September 2024

    4.0
    Disgusting
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 1 night
    • Submitted via mobile

    There was no hot water for our shower! We had to go to the other side of the property to tell the management, then get another room just to shower! The free breakfast was way down the street in another hotel! Our room smelled bad too. Not a place I would return to.

    Stayed in August 2024

  • Reviewed: 3 September 2024

    5.0
    Passable
    • Leisure trip
    • Couple
    • Standard Single King Room with Jacuzzi
    • Stayed 1 night
    • Submitted via mobile

    No soap, very little plugs, WiFi didn’t work, hot water took minimum of five minutes to get hot

    Stayed in September 2024

  • Reviewed: 19 August 2024

    5.0
    Passable
    • Leisure trip
    • Couple
    • Standard Double Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Old and dated, even note on door said travel lodge, bed covering very old

    Stayed in August 2024

  • Reviewed: 18 August 2024

    5.0
    Passable
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Were told they had breakfast Would have had to drive to another property

    None available on property

    Stayed in August 2024

  • Reviewed: 18 August 2024

    5.0
    We were safe and warm.
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 1 night

    We couldn't get hot water - both times we stayed. We ran the water for a long time - 15-20 minutes - and no hot (or even warm) water. The TV gave out on us - went black. We were disappointed that the outdoor pool wasn't operational.

    OK - But not on site

    Stayed in August 2024

  • Reviewed: 18 August 2024

    6.0
    A little overpriced for a hotel that needs a makeover and a continental breakfast on site.
    • Leisure trip
    • Family with young children
    • Standard Double Full Beds Room
    • Stayed 1 night
    • Submitted via mobile

    There was mold on ceiling in bathroom & wash room area. The wall paper was lifting/peeling off walls in each room area/separation of thr rooms. The conventional breakfast was VERY small in choices and the building. What was strange is we had to drive (due to rainy weather) down the block to another hotel. So this small room was packed with other guests of both these hotels. We went to a restaurant instead and paid way too much for the buffet because that's all the offered. The pool area needs maintenance on roof, stairs to get in and tiling in and around pool/hot tub. Older property for sure that needs upgrades.

    I liked that the property was off the main attraction road in Mackinaw City, simply around the corner. I was able to park in front of my room door to unload our belongs.

    Stayed in August 2024

  • Reviewed: 10 August 2024

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Standard Double Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Microwave not plugged in. Had to move it near power strip to use. Didn't want to go to another motel for breakfast.

    Good location, kids enjoyed indoor pool and hot tub

    Stayed in July 2024

  • Reviewed: 5 August 2024

    4.0
    Less than satisfied
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Cleanliness average at best,water pressure in shower poor along with molding tiles,and sand, rust in pipes, the worst thing was I paid and was told it was a smoke free room as the other ones next to me, at 5 am I awoke to a very strong odor of pot coming from the adjoining room lasting at least 30 minutes, I did notify the staff on departure but was offered no satisfaction, I do expect at least a 50% rate return do to this fact and will not return or recommend this facility to anyone.

    Location ok , reception upon arrival good

    Stayed in August 2024

  • Reviewed: 3 August 2024

    5.0
    Passable
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 4 nights
    • Submitted via mobile

    Old, nothing worked like it should, have to drive down the road to have breakfast at different motel before 9:00 am

    Locatio

    Stayed in August 2024

  • Reviewed: 3 August 2024

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Standard Double Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The breakfast is at another hotel and it didn't have much aside from the usual carbs.

    Staff was nice, decently priced, within walking distance to everything in town

    Stayed in August 2024

Showing 1 – 25

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