Immaculate vibes through the hotel and very welcoming staff! Cleanliness was 10/10 and amenities such as breakfast was very delicious!!

Stayed in July 2025

Seriously one of the best hotels my husband and I have stayed at. We loved all the amenities - breakfast included, candy, water, and ice on each floor, observant and aware staff, and just overall cozy. I appreciated the staffs attention to ensuring only hotel guests were allowed on the property. Made us feel safe.

Stayed in September 2025

The bathroom door was very difficult to operate. We requested maintenance to come and service it, but it still did not work easily. It is a barn top door and would not roll without great difficulty.

Tom’s, the front desk manager, was exceptional in making us feel welcome at this property. He offered assistance for our activities, etc.

Stayed in July 2025

No swimming pool

Breakfast & le Labo toiletries

Stayed in August 2025

Valet was not set up well — no parking spaces in front of the hotel and it takes 20mins+ to bring out your car. On the day we left, the guy who brought our car out wasn’t very polite and didn’t even offer us help with the luggage.

Great location, attentive staff, nice breakfast. Overall, really enjoyed our stay and the hotel’s design and set up.

Stayed in August 2025

From the time we made our reservation online, it started as a 10 and never went down. This venue is all about people and relationships. We received an email with a personal message asking if there were any special requests? We arrived in town early and texted to ask if we could get into our room several hours early—enthusiastic yes. People were all friendly and helpful—going out of their way to engage us, introducing us to the in-house artist and tell us about the hotel. Breakfast was the BEST we have ever had at any hotel—buffet style with cold and hot options including eggs, two meats, seasoned potatoes and biscuits and gravy, and much more!

Stayed in August 2025

Everything was beautiful. If I had to mention anything it would be the availability of being able to order room service.

The property is beautiful. The included breakfast in the lobby was very good value as well as the snack station on each floor. Very valuable and enjoyable inclusions.

Stayed in August 2025

Only wish the room had a ceiling fan, besides that, perfect.

Breakfast was great and room and location were nice.

Stayed in August 2025

They should contract with a different parking company -- $65/night for a valet-parked car is robbery. We pay less in New York City! The neighborhood appears to be struggling to come back after Covid; the Granger's presence will probably help upgrade that area. Although it's an easy 20-minute walk to the harbor from the hotel (flat terrain), the property is not located in a good "let's stroll around the neighborhood" part of town. Go south on Fifth Avenue and you'll see pawn shops, "Checks cashed here" places, bail bond offices, smoke shops, and bars -- oh-so-many bars. Also some delicious-looking restaurants. Go north on Fifth Avenue and by the time you reach the I-5, you'll want to turn around. There's a struggle going on in that neighborhood between poor-and-somewhat-seedy and trying-to-clean-things-up. You need a hotel key card to gain access to the lobby. Unfortunately, the bellman was on break when we arrived, and there was no way to get in to ask for help! We always felt safe, and we'd stay there again, but just know that the location isn't touristy -- it's urban.

Although the room was on the small side, they made good use of the space. We were comfortable. The bathroom was particularly nice -- good water pressure in the shower, nice skincare products by Le Labo. We wish they could have found a way *not* to use the sliding barn door-style bathroom door, however -- those do not afford sufficient privacy in our opinion. The window to the street was large (advantage of a historic building), and they chose lovely window treatments for it. We enjoyed the breakfast buffet, and the complimentary welcome drink on arrival day was also a nice touch. The free Wi-Fi worked fine. Every staff member was friendly and helpful. The lobby and public spaces have been *designed* -- it's a thoughtfully hip and chic place.

Stayed in August 2025

Nothing

Everything, including the decor..

Stayed in August 2025

N/A

The vibe was good

Stayed in August 2025

We just wished the doors would shut a little softer in the rooms. They would shut behind us pretty hard and felt as though it would hit you if you're not careful. The room was quite small but we only stayed for the night so it met our expectations.

We enjoyed the complimentary coffees, snacks, and breakfast. Along with how pleasant all of the staff was throughout the hotel.

Stayed in August 2025

The room was compact yet efficiently designed, making excellent use of the available space to include everything promised in the amenities list. I especially appreciated the convenience of the refreshment stations on each floor, offering a variety of coffee options, nuts, snacks, ice, and water—easily accessible at any time. Service was excellent, with consistently friendly and welcoming staff. Breakfast was diverse, high-quality, and well-presented. The location was also ideal, making it a very pleasant stay overall.

Stayed in August 2025

Gaslamp area itself has gotten a bit grotty from previous visits, but the hotel is lovely and is always staffed and controls entry. Could be just following massive event like comic con though!

Beautiful decor. Comfy beds

Stayed in August 2025

Expensive parking.

Beautiful interior, friendly staff, great location.

Stayed in June 2025

Rooms were a little small but only because it was a heritage building. It was still very comfortable.

The interior design was beautiful and a great example of a re-purposed heritage building. Great location in the heart of the Gaslamp Quarter.

Stayed in July 2025

Could improve cleaning, in some areas. Should as the coffee station in each floor.

Nice decoration and nice staff.

Stayed in August 2025

Valet parking

Everything was amazing

Stayed in July 2025

Great location, lovely rooms and incredibly professional and polite staff

Stayed in August 2025

A little dark but okay

It’s a great place to stay quiet and very comfortable and convenient

Stayed in August 2025

you need to be careful and surrounding area

staff and unique design . Full breakfast was amazing

Stayed in August 2025

When you arrive at the hotel, they do not have a clear area to park your vehicle while checking in. They say to leave your vehicle on the street in a 20 minute commercial spot and just leave your keys with them in case they need to move it. That’s before checking in. Makes you feel like someone will just take off with your car when you walk in. There are a lot of homeless street-people hanging out near the front door. The valet service was $65 and they required us to sign a waiver that they would not be responsible if our car was broken into during our stay. We have stayed in the Gaslamp area many times in other hotels and never had to sign a waiver to valet our vehicle. This made us feel very uncomfortable thinking it was a usual occurrence that cars were broken into….for the price they charge, they should offer that your vehicle will be safe. When asked, they said the parking structure is 3 blocks away. So we started our stay with uneasiness and worry.

Friendly staff, welcome cocktail drink, nice clean room, comfy bed, nice shower, bright room, yummy breakfast with eggs/bacon/berries/tater-tots/French toast/etc, artist studio-gallery on site, fun snacks complimentary, comfy seating area near front desk, and doorman to let you in at any hour of the night.

Stayed in August 2025

I like everything there: design, location, comfort, coffee :)

Stayed in June 2025

No comment.

The property was very clean and ornately designed. Once you step in you’re in a different place completely. I enjoyed the nature sounds played in the lobby. Our room was also very clean and spacious.

Stayed in July 2025