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Reviews of MainStay Suites Madison Airport 2 stars

5317 High Crossing Boulevard, Madison, WI 53718, United States

#36 of 64 hotels in Madison

Guests' Choice

Review score

Based on 141 hotel reviews

8.5

Score breakdown

  • Cleanliness

    8.9

  • Comfort

    8.8

  • Location

    9.1

  • Facilities

    8.8

  • Staff

    9.0

  • Value for money

    8.6

  • Free WiFi

    6.2

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Showing 1 – 25

  • Reviewed: 4 September 2025

    9.0
    Superb
    • Leisure trip
    • Couple
    • Efficiency Queen Suite -Non Smoking
    • Stayed 4 nights
    • Submitted via mobile

    Hard surface floors need a clean water rinse In our room. Tile and kitchenette floor had a sticky film on them. Kitchen sink needs a rim to have it fit the cutout in the countertop. The sink has large gaps around the perimeter and is not mounted correctly. The Refrigerator door is hinged incorrectly . It should open towards the room, sink and counter. Not open towards the wall! Refrigerator door is hinged on the right side. . It Needs to be hinged on the left side to be more easily accessed .

    Cleanliness, location, quiet, amenities, and Price.

    Stayed in August 2025

  • Reviewed: 29 August 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Efficiency One Bedroom Apartment with Sofa bed - Non Smoking
    • Stayed 1 night
    • Submitted via mobile

    No complaints

    Staff was friendly and room was well maintained. Breakfast was available and offered a variety of things to eat.

    Stayed in August 2025

  • Reviewed: 26 August 2025

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Efficiency Queen Suite -Non Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Hot tub was clean, but water was below the skimmer basket line & barely warm. Jets kept cutting off due to lack of water.

    Very clean & well equipped. Kind, polite staff.

    Stayed in August 2025

  • Reviewed: 18 August 2025

    9.0
    Superb
    • Leisure trip
    • Couple
    • Efficiency One Room Suite with Sofa bed - Disability Access/Non Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Parking lot access.

    Clean, good breakfast great location.

    Stayed in August 2025

  • Reviewed: 18 August 2025

    8.0
    Good value. Comfy bed.
    • Leisure trip
    • Couple
    • Efficiency Queen Suite -Non Smoking
    • Stayed 1 night
    • Submitted via mobile

    Eggs a little dry.

    Breakfast sausage great. Comfy bed. Big room.

    Stayed in August 2025

  • Reviewed: 17 August 2025

    10
    We enjoyed our stay. If we're in the area, we'll stay here again.
    • Leisure trip
    • Group
    • Efficiency Queen Suite -Non Smoking
    • Stayed 1 night

    We wouldn't change a thing.

    Nice location. Comfortable suites. Great breakfast!

    Stayed in July 2025

  • Reviewed: 14 August 2025

    10
    An affordable option near the airport and close to city; spotless facility and decent breakfast
    • Leisure trip
    • Solo traveller
    • Efficiency Queen Suite -Non Smoking
    • Stayed 2 nights

    My room had a weird odor. I am not sure what caused it. Pool looked a little small, but it would be adequate for small children.

    I checked in later in the evening. I was a little worried when I didn't see anyone at the front desk from the door, but the gentleman working there was very quick to notice that I had arrived and interrupted his office task to check me in promptly. He was friendly and let me know about all the amenities at the hotel. The cleaning staff was friendly an did a great job of keeping the facilities spotless. I came down late in the morning for breakfast, and there was still a lot of food left and the breakfast area was very well-kept. There was a good assortment of hot and cold items ... eggs, sausage, breads, muffins, cereal, coffee, juice, and a waffle iron! I will stay again.

    Stayed in August 2025

  • Reviewed: 7 August 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Efficiency Queen Suite -Non Smoking
    • Stayed 2 nights
    • Submitted via mobile

    the parking lot is a little hard to pull into but I understand theres not much that can be done about that

    the room amenities like kitchen and 2 tvs were amazing!

    Stayed in August 2025

  • Reviewed: 6 August 2025

    10
    Great place
    • Leisure trip
    • Couple
    • Efficiency One Bedroom Apartment with Sofa bed - Non Smoking
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Everything this is the best hotel I've stayed at it was a suite even had a kitchen toaster coffee maker breakfast was great beds and pillows were comfortable

    Stayed in August 2025

  • Reviewed: 6 August 2025

    10
    Exceptional
    • Business trip
    • Couple
    • Efficiency One Room Suite with Sofa bed - Disability Access/Non Smoking
    • Stayed 1 night
    • Submitted via mobile

    Very low couch!! It was a nice couch, but so low to the ground.

    Our suite was amazing. Handicap Access was perfect for our needs. The room was spacious and a fantastic value. We will come back and we will recommend it to family and friends visiting near Madison.

    Stayed in August 2025

  • Reviewed: 26 July 2025

    10
    Good location,great for families.
    • Leisure trip
    • Family with young children
    • Efficiency Queen Suite -Non Smoking
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    The set up of our suite. Good area near restaurants, pharmacy. We had a view of the patio. Will come again. Staff professional and loved continental breakfast.

    Stayed in July 2025

  • Reviewed: 12 July 2025

    8.0
    Everything’s OK but mattress is very soft
    • Business trip
    • Couple
    • Queen Suite with Two Queen Beds - Non Smoking
    • Stayed 4 nights
    • Submitted via mobile

    Good

    Nice

    Stayed in July 2025

  • Reviewed: 10 July 2025

    8.0
    I have chosen to stay there again for my next business trip
    • Business trip
    • Group
    • Efficiency One Bedroom Apartment with Sofa bed - Non Smoking
    • Stayed 2 nights

    The Breakfast was nice, plenty for everyone and kept very clean and organized. The room was nice and large and I was able to do my work comfortably during my stay. So nice to have a table to work and not just a small desk

    Stayed in July 2025

  • Reviewed: 10 July 2025

    8.0
    Great value for a lovely roadside hotel
    • Leisure trip
    • Couple
    • Efficiency Queen Suite - Accessible/Non Smoking
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Good location…wonderful roomy room …more facilities than we need

    Stayed in July 2025

  • Reviewed: 31 May 2025

    10
    ⭐️⭐️⭐️⭐️⭐️
    • Leisure trip
    • Family with young children
    • Efficiency Queen Suite -Non Smoking
    • Stayed 2 nights
    • Submitted via mobile

    No complaints everything was wonderful. I would recommend this place to others

    The breakfast was great

    Stayed in May 2025

  • Reviewed: 19 May 2025

    8.0
    Good suites hotel. Attentive staff
    • Leisure trip
    • Solo traveller
    • Efficiency Queen Suite -Non Smoking
    • Stayed 3 nights

    Very basic. Same every day (of my three days)

    Stayed in May 2025

  • Reviewed: 28 April 2025

    9.0
    It was great! Thank you!
    • Leisure trip
    • Family with young children
    • Queen Suite with Two Queen Beds - Non Smoking
    • Stayed 2 nights
    • Submitted via mobile

    The only complaint I have is no shower pressure.

    The gentleman working was there almost the whole time and he was the nicest and most helpful person. We really enjoyed him.

    Stayed in April 2025

  • Reviewed: 26 November 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Efficiency One Room Suite with Sofa bed - Disability Access/Non Smoking
    • Stayed 1 night
    • Submitted via mobile

    The place was amazing smelled amazing inside the staff was so nice our room was perfect thank you so much mainstay suites 😀😀😀😀

    Stayed in November 2024

  • Reviewed: 28 October 2024

    10
    Very clean, very good location.
    • Leisure trip
    • Couple
    • Efficiency Queen Suite -Non Smoking
    • Stayed 1 night

    Very clean. Right off the interstate. Good location.

    Stayed in October 2024

  • Reviewed: 22 October 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Efficiency Queen Suite -Non Smoking
    • Stayed 2 nights
    • Submitted via mobile

    nothing

    Very clean and friendly staff. Breakfast is very good.

    Stayed in October 2024

  • Reviewed: 22 September 2024

    9.0
    Superb
    • Business trip
    • Family with young children
    • Efficiency Queen Suite -Non Smoking
    • Stayed 2 nights
    • Submitted via mobile

    The shower head was a water saver that sprayed a strong mist. I was able to rinse my hair ok, but it was not the best.

    I liked the kitchen with full-size refrigerator, microwave, and dishwasher. The bed was comfortable and I liked that there was a tv in the living area and the bedroom.

    Stayed in September 2024

  • Reviewed: 13 September 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Efficiency Queen Suite - Accessible/Non Smoking
    • Stayed 1 night

    Very clean facility and friendly staff. Would definitely stay again. I’m I’m just trying We had a flight to catch before breakfast would be put out. Staff was nice enough to have coffee made and put out bread for toast & fruit.

    Stayed in September 2024

  • Reviewed: 7 September 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Queen Suite with Two Queen Beds - Non Smoking
    • Stayed 1 night
    • Submitted via mobile

    Only complaint was that the HVAC system was very noisy when it cycled on. Fortunately it was not needed much.

    Stayed in September 2024

  • Reviewed: 28 August 2024

    9.0
    Superb
    • Leisure trip
    • Group
    • Efficiency Suite with Two Queen Beds - Non Smoking
    • Stayed 2 nights

    Location was good, near airport, easy to drive, breakfast was very good. Beds were very comfortable and the kitchenette made keeping food and dining in a good benefit.

    Stayed in August 2024

Showing 1 – 25

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