We paid something amount the lines of city contribution/amenity fee (cant remember exactly) and it was around 10 usd per day (i think) and we received a tiny card with the room keys that had apparently had information on what these amenities were (a metro card with one fare on it, snacks and restaurant coupons) which we missed. So a bit more of a highlight wouldve been appreciated

All the staff from Oliver in the reception to the room service were so nice, helpful

Stayed in September 2025

The elegant grand welcoming was throughout the entire hotel. It was the perfect presentation of the meaning of the word Grand and the Hyatt brand.

Stayed in August 2025

We were 3 with "breakfast included". But it was included only for 2, which is not quite fair, as the third person pays for the accommodation as well and "breakfast included" is misleading and it shouldn't be written as additional info. It was also an destination fee of 30USD/night which is quite a scam (2 bottles of water for 30 bucks daily is a scam!!) On their website "Offer valid for reservations made in advance between 04/18/2025 and 12/31/2025 for stays from 04/25/2025 through 12/31/2025 at Grand Hyatt Washington offer includes: Breakfast for all registered guest per day " We had B&B, but the breakfast was for included for all guests!

It was a great time spent at Grand Hyatt Washington DC.!

Stayed in August 2025

Nicely decorated, clean & comfortable

Stayed in July 2025

Proper hotel - great location - lots of high end shops and eating nearby

Stayed in July 2025

The air conditioner in our room (7th floor) was very noisy, I could never connect to the hotel WiFi. Fortunately, we were able to sleep through the night despite the noise, & my phone signal worked well enough that the hotel’s WiFi was unnecessary.

All staff, from reception, security & domestic, everyone treated my wife & I with the utmost respect & care. They were the epitome of professional.

Stayed in July 2025

Nothing

Everything, the hotel, staff and breakfast.

Stayed in July 2025

Nothing

Location with quick access to restaurants and airport Excellent beds Clean

Stayed in July 2025

I didn’t really have anything negative to say about the property. There was a miscommunication with the staff. The lady that checked us and spoke hardly any English, and it was very difficult to communicate with her. And we did not like our room. Our room was located between the elevators and the ice machine area. Will definitely request a different room in the future, very noisy all through the night and day. But otherwise the property was excellent.

The property was excellent! There was a Starbucks and a couple options for eating at the hotel itself. The staff was outstanding! Everything was so clean and smelled so good! Concierge was excellent! And the location was five blocks from the White House, a few blocks from the Smithsonian’s. Restaurants everywhere.

Stayed in July 2025

Breakfast. It’s not up to the standard of Grand Hyatt

Location

Stayed in June 2025

Noisy room with broken window latches so the loud volume of the streets easily travelled into the room.

Spacious rooms and central location

Stayed in May 2025

Nothing.

Location, and great breakfast.

Stayed in May 2025

N/A

EVERYTHING!

Stayed in May 2025

Too short of a stay

Was concerned my room would be loud next to ice machine and on second floor. But it wasn’t at all, great design. Staff were very helpful Slept very well

Stayed in March 2025

The breakfast options were kind of limited and lacking diversity.

I has a wonderful stay at Grand Hyatt DC, the location of the hotel is safe and very close to the city center, surrounded by a variety of coffee shops and restaurants. The staff were nice and helpful. Rooms were spacious and clean. Overall I would recommend it for a short stay if you are visiting DC for any reason.

Stayed in April 2025

The parking garage connected to the hotel was very expensive. We learned that there were parking garages for 1/2 the cost across the street at the end of our stay. I wish the other options were mentioned to us by staff. The buffet breakfast was disappointing. Also, the resort fees and taxes increased the booking.com price by 40% which felt misleading.

The hotel was beautiful and clean and the location was amazing, walking distance to many attractions and access to a subway stop in the hotel.

Stayed in April 2025

the hotel rooms are built in an arc fashion, so I was super far from the elevator.

Great rooms and bathroom! Lobby was spotless and staff was very friendly. Location is fantastic!!! Super close to chinatown and national mall, perfect for short weekend trips!

Stayed in April 2025

The few things I didn't like was that some of the doors had small gaps in them, the pillows weren't my favorite and the store downstairs was very convenient but ridiculously overpriced. Otherwise, we loved everything else and this is where I will always book when I come to Washington now

The location was fantastic, we walked just about everywhere. The staff was great, very friendly, the hotel was beautiful, everything was clean, - exactly what you'd expect from a Grand Hyatt

Stayed in April 2025

beautiful, clean

Stayed in April 2025

Everything was perfect

Property was amazing

Stayed in April 2025

Location, friendly and helpful staff, comfortable bed, room size

Stayed in April 2025

The bed pillows and sheets were not comfortable very squishy I would recommend bringing your own blankets and pillows the blankets were more like sheets and texture of tin foil

It was very clean staff was outstanding and it was within walking distance of all the sites!

Stayed in April 2025

N/A

The services were excellent!

Stayed in April 2025

This was a rather short, nice stay although guest services gave us the wrong key to a wrong room and we had to wait to get that sorted but staff handling our luggage took care of it. Other than that, it was a clean, busy and resourceful hotel with valet parking which is essential in DC. . What I especially like when I travel to DC is the close proximity to the tourist attractions and restaurants. I rate it a 9 due to the room mixup as well as having to make reservations in order to sit at the bar for drinks and watch games.

Stayed in April 2025