Reviews of Grand Hyatt at SFO 4 stars
55 South McDonnell Rd, San Francisco, Millbrae, CA 94128, United States
#1 of 11 hotels in Millbrae
Guests' ChoiceReview score
Based on 1050 hotel reviews
9.2Score breakdown
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Cleanliness
9.7
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Comfort
9.7
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Location
9.8
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Facilities
9.5
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Staff
9.4
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Value for money
8.0
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Free WiFi
9.1
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Reviewed: 5 September 2025
Paul
United States24 reviews10Exceptional- • Leisure trip
- • Couple
- • King Room
- • Stayed 1 night
- • Submitted via mobile
Great restaurant
Stayed in September 2025
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Reviewed: 3 September 2025
Ciaran
United States33 reviews1 helpful vote10“Best way to beat jet lag after a long flight.”- • Leisure trip
- • Solo traveller
- • King Room
- • Stayed 1 night
- • Submitted via mobile
A bit pricey for a night’s sleep
Location is great for someone between international flights. Good gym. Love the motion sensor lights under the bed to light the way to the bathroom when the room is dark.
Stayed in August 2025
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Reviewed: 2 September 2025
Grace
United States27 reviews3 helpful votes9.0“Easy overnight for an early flight!”- • Leisure trip
- • Couple
- • King Room
- • Stayed 1 night
- • Submitted via mobile
Staff was a little confused. We got settled but perhaps they were new ( front desk)
Location. And 24 hour market
Stayed in September 2025
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Reviewed: 1 September 2025
Gabrielle
United States75 reviews3 helpful votes10Exceptional- • Leisure trip
- • Couple
- • King Room with Roll-In Shower - Disability Access
- • Stayed 1 night
- • Submitted via mobile
Best hotel! Staff was great. Beautiful room with extras such as night lights.
Stayed in August 2025
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Reviewed: 1 September 2025
Rita
United States1 review10“Loved it, convenient to SFO Airport, nice bar area and clean rooms.”- • Leisure trip
- • Solo traveller
- • King Room
- • Stayed 1 night
What would even be better is to install a common hot tub/jacuzzi some where on the property for tired travelers to unwind.
easy access to the SFO airport, great for traveling solo, and excellent atmosphere.
Stayed in August 2025
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Reviewed: 1 September 2025
Ellen
United States31 reviews2 helpful votes10“So handy”- • Leisure trip
- • Couple
- • King Room with Roll-In Shower - Disability Access
- • Stayed 1 night
- • Submitted via mobile
Convenience location
Stayed in August 2025
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Reviewed: 27 August 2025
Lori
United States87 reviews2 helpful votes9.0“A terrific airport one/night stay”- • Leisure trip
- • Couple
- • King Room
- • Stayed 1 night
- • Submitted via mobile
Nothing
A Blue Train stop & very comfortable
Stayed in August 2025
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Reviewed: 24 August 2025
Jonathon
United States4 reviews10“Perfect airport hotel where you get up and go”- • Leisure trip
- • Family with young children
- • King Room
- • Stayed 1 night
- • Submitted via mobile
Was a little pricy but you pay for the convenience of the location
Location is at the airport so it was perfect for an early morning flight. I had my car parked at long term parking already so we just got up and went straight to our terminal
Stayed in August 2025
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Reviewed: 20 August 2025
Andre
United States1 review10Exceptional- • Business trip
- • Family with young children
- • Double Room with Two Double Beds and Runway View
- • Stayed 1 night
- • Submitted via mobile
The price
Location,
Stayed in August 2025
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Reviewed: 19 August 2025
Michael
United States39 reviews10Exceptional- • Leisure trip
- • Family with young children
- • King Room
- • Stayed 1 night
- • Submitted via mobile
Really for my needs everything was great, nothing needs improvement.
Everything about the hotel was great. 10 stars is not enough. Very clean large rooms with Everything you would need. Even though it is located next to a freeway and the airport it was super quiet. The restaurants on site were good with excellent service. Check in and check out were fast and easy.
Stayed in August 2025
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Reviewed: 17 August 2025
Nancy
United States1 review9.0Superb- • Business trip
- • Couple
- • King Room
- • Stayed 1 night
- • Submitted via mobile
Clean, Great restaurants, on the SFO sky train. What more could you want.
Stayed in August 2025
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Reviewed: 12 August 2025
Kimberly
United States3 reviews10“The location was excellent and made our early morning travel so easy and stress-free. I was concerned being at the airpo”- • Leisure trip
- • Group
- • Double Room with Two Double Beds and Accessible Tub
- • Stayed 1 night
- • Submitted via mobile
The location was excellent and made our early morning travels so easy.
Stayed in August 2025
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Reviewed: 11 August 2025
Mike
United Kingdom22 reviews2 helpful votes9.0Superb- • Leisure trip
- • Family with young children
- • King Room
- • Stayed 1 night
Great place to stay, easily accessible on airport, barely minutes from the terminal building on the airtrain. Very clean, good menu and nice food.
Stayed in July 2025
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Reviewed: 11 August 2025
Shirley
United States10 reviews4 helpful votes9.0“Great stay !”- • Leisure trip
- • Couple
- • King Room
- • Stayed 1 night
none
That the hotel is in the airport campus and accessibleby air train--super convenient!
Stayed in August 2025
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Reviewed: 11 August 2025
Stuart
Australia3 reviews10“excellent! perfect for what we needed.”- • Leisure trip
- • Family with young children
- • Double Room with Two Double Beds and Runway View
- • Stayed 1 night
no complaints
between my Wife and my son, we stayed at the GH SFO 4 times during June and July as we were traveling from Australia to set up our son in College (San Jose) plus some vacation time. the hotel worked us perfectly for us with connecting to different flights and a central location to deal with jet lag etc. Location - perfect, room was excellent, facilities were great, food option were good too. I even double booked for one of the nights by mistake and they refunded at late notice which was very much appreciated
Stayed in July 2025
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Reviewed: 10 August 2025
Roberto
Japan5 reviews9.0Superb- • Business trip
- • Solo traveller
- • King Room
- • Stayed 1 night
- • Submitted via mobile
Not that I solid not like it, but the restaurant food was very limited. I resorted to buying instead food at the kiosk beside the bar. The staff there were also very accommodating.
It was all about luxury, comfort, convenience (very near the airport) - exceptional!
Stayed in August 2025
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Reviewed: 8 August 2025
Gaukhar
Kazakhstan31 reviews7 helpful votes10“A pleasant stay if u need to overnight around the Aiport”- • Leisure trip
- • Family with young children
- • King Room with Roll-In Shower - Disability Access
- • Stayed 1 night
- • Submitted via mobile
A bit overpriced
The location, cleanness, the shop, restaurant
Stayed in July 2025
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Reviewed: 4 August 2025
Kathy
United States1 review8.0Very good- • Leisure trip
- • Solo traveller
- • King Room with Runway View
- • Stayed 1 night
One of the cans of water that was complimentary in my room was sticky/dirty. Like someone else had their hands all over it. The pop top was broken....(another testament to someone messing with the can with dirty hands. It wouldn't have mattered so much, but, if you're paying over $400 to sleep in a room, I expect the room to be SPOTLESS. Which, obviously, it wasn't.
I liked the fitness center and the location.
Stayed in August 2025
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Reviewed: 2 August 2025
Sofie
Australia54 reviews5 helpful votes10“Heavenly unexpected stay!”- • Business trip
- • Solo traveller
- • Corner King Room
- • Stayed 1 night
- • Submitted via mobile
None
After a couple of nightmare flights and various missed connections I ended up staying at the Grand Hyatt at SFO rather unexpectedly. Walking into the lobby felt like bliss! The staff was kind and efficient, the onsite bar had wonderful food and the room was absolutely stunning. I loved it all.
Stayed in July 2025
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Reviewed: 2 August 2025
Momin8tr
United States67 reviews3 helpful votes10Exceptional- • Leisure trip
- • Couple
- • Corner King Suite
- • Stayed 1 night
- • Submitted via mobile
None
Location
Stayed in July 2025
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Reviewed: 27 July 2025
Susan
Philippines1 review10“Very good if you need a reliable overnight stay that does not require leaving the airport”- • Leisure trip
- • Family with young children
- • Double Room with Two Double Beds
- • Stayed 1 night
The room service food was not impressive. We expected a plated meal not take-out.
very convenient to ride the air train
Stayed in July 2025
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Reviewed: 26 July 2025
David
United States4 reviews10Exceptional- • Leisure trip
- • Family with young children
- • Double Room with Two Double Beds
- • Stayed 1 night
- • Submitted via mobile
Can’t think of anything honestly. Very well run hotel.
This hotel is a go-to when traveling through SFO. So convenient, clean, and well run by very helpful people. Highly recommend.
Stayed in July 2025
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Reviewed: 20 July 2025
Kai
Canada26 reviews1 helpful vote10“Stress-free luxurious layover stay.”- • Leisure trip
- • Family with young children
- • Corner King Room
- • Stayed 1 night
Nothing. For a layover stay, couldn't have asked for better. Being at the airport allowed for a later wakeup time, which was crucial for de-stressing.
Location. Very convenient for a layover. The stay was great. It is a bit of a luxury for a layover stay, but traveling with family, it does take a lot of the stress and tiredness away from the long traveling. Had the A La Carte breakfast, although a bit on the pricey side, but considering the hotel star rating it is reasonably priced. The food though, tasted very good. The fried rice was one of the best fried rice this side of the ocean that we have tasted. Authentic! The room was clean, large bathroom, quite room, and all in all, a great stay. The check in process was quick, and the staff was friendly. The 24-hour market was handy, as they have a good selection for those late night snacking.
Stayed in July 2025
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Reviewed: 18 July 2025
Angelina
Hong Kong20 reviews1 helpful vote9.0“Nice relaxing stay”- • Leisure trip
- • Family with young children
- • Double Room with Two Double Beds
- • Stayed 2 nights
- • Submitted via mobile
The food at the restaurant was below par.
Clean, comfortable and convenient
Stayed in July 2025
