Staff transactional, need more staff at front desk and restaurants to reduce lines, waits and prob help staff feel happier. Mattress needs replacing, shower needs caddy/somewhere to set products.

Cute, fun decor, floor to ceiling windows in room, auto opening curtains and door, and good location.

Stayed in August 2025

The food was very expensive. We were woken up and kept up at 3:30 a.m. by several drunk people yelling in the hallways and then in their room which was next to ours.

Loved the duck theme!

Stayed in July 2025

small bathroom, a bit spendy for one night stay

friendly staff and good amenities at the property

Stayed in July 2025

Conveniently located near U of O. Lots of Duck decor. Good restaurant but no room service. Only one EV charger.

Stayed in April 2025

Pool wasn’t great. And a hot tub would have made our stay 10/10.

Loved how many activities there were. And the cafe was always easily accessible without having to leave the hotel.

Stayed in March 2025

It was pretty dated and beginning to look shabby. The laminate was peeling in my room.

Location

Stayed in March 2025

The price didn’t match the hotel. Boutique hotel with bare minimum offered. Staff nice but mostly on phones or chatting amongst themselves

Location is central, hotel is nice with food and beverage options.

Stayed in February 2025

There was three of us and only 1 cup for water in the hotel room. Also, not enough tea or sugar.... could do better stocking the Room especially since you know how many of us will be there, the heater didn't get along with the window in our room so it was on all night and I was sweating all night. So, my sleep could have been better if it wasn't so hot. The bathroom downstairs, the water wouldn't get hot and there was no way to adjust it so my hands were freezing in an already extreeeeewmely cold bathroom, thought my tush was gonna freeze to the toilet seat and hands fall off. The chairs in the Bar/restaurant that are lower at the low dining tables are too low and put you at an awkward height for eating, and we are short so it made even more awkward for me.

Love the design. Fun and whimsical. Drinks at the bar were good. And the smell of the soap in the bathroom was amazing.

Stayed in February 2025

I needed change to tip the valet guys. The front desk could not provide change and directed me to the coffee shop. They said they could not provide change. I said what if I bought a coffee?" The young lady agreed but served alot of unwelcome attitude along with the coffee. She wasn't busy and was only talking to other people behind the counter. So, this interaction affected my rating.

Location

Stayed in November 2024

The shower was tricky, only one temperature hot and hotter and the water pressure would go in and out.

Great location, fun decor, comfy beds!!

Stayed in January 2025

Bed was a little too hard.

It was convenient and located within walking distance of the concert. Comfortable and a great location.

Stayed in December 2024

Staff could have shown a little less attitude and more cutomer service oriented in the coffee bar area.

Location near the hult center. Cleanliness.

Stayed in December 2024

Hopefully there is a covered smoking area that I just didn’t know about. (I had a quick stay so I didn’t explore too much.) The Trophy room had an uncovered area, it was pouring rain so I didn’t have a spot to sip on my drink outside. It’s okay though!Just a personal preference.

Very unique features, very fun. The rooms have a quirky cabin feel. The trophy room lounge they had was amazing, I really enjoyed that. Next time I’m gonna stay for longer and explore more of their features.

Stayed in November 2024

Staff was so-so: didn’t mention that rooms are serviced only by request, so we returned in the evening to a surprisingly unmade room. No coffee in lobby, only instant coffee in the room — very tacky for any hotel, especially at their price point.

Room was nicely appointed, and the location was super.

Stayed in October 2024

Check in systems were down.

Atmosphere, cleanliness. Staff

Stayed in September 2024

The pool in the basement seemed a bit tired and the walls a bit dirty. We were put off from using it.

Good location in downtown, with parking under the hotel. The University sports team theme is well done. The old student ID cards as room keys are a cute touch. Bed was comfy and there was a good sized shower in the bathroom

Stayed in August 2024

Aircon in rooms needs updating, blows directly into your face while sleeping and is either too warm or too cold

Location and fun atmosphere! Great University of Oregon and Nike merch around, very kitsch in a good way!

Stayed in September 2024

Cost did not match offering - too expensive Shower drain smelled a bit

Great location, room size

Stayed in September 2024

Restaurants downstairs didn’t open in the AM for early departures, not very good food either.

Great location in Eugene easy parking, super cool decor and very quiet comfortable rooms. We’d stay again, walking to a few wonderful restaurants in a good part of town.

Stayed in July 2024

Poor choices for paid breakfast items, late checkin

Comfortable bed

Stayed in August 2024

A fancy, expensive hotel like that and for in-room coffee they give you a teapot and instant coffee.

The room was spacious and clean, beds were comfortable. Staff was friendly, competent and helpful. It's in a great location in downtown Eugene, right next to the Hult Center. Pro tip: hotel parking is expensive, but there are two parking garages within a block of the hotel where you can park for $8/night.

Stayed in July 2024

While I appreciate the theme and how eclectic our room decor was, it was like a cigar lounge and felt oppressive. I almost had a panic attack because it was so dark and confining feeling. Now admittedly, I tend to get claustrophobic but it really sucks that my hotel room, a place of rest brought out panic in me. This subsided when my husband comforted me, we turned off all the lights and opened the curtains so I could imagine an open space rather than the claustrophobic, dark, and encroaching feel of the room. Now I complain about this but honestly everything else was truly great about this hotel and my criticism is certainly a reflection of me and my particular issues. It just might be helpful to know however.

Honestly. the breakfast was incredible. I haven't had a breakfast that delicious and satisfying in a looooong time. It was the best part of our experience next to the service we received.

Stayed in July 2024

Felt a little dark and the room lacked air flow which felt stifling.

Location couldn’t be better.

Stayed in July 2024

Tub had rust and shower curtain had a bit of mold. Doors and walls need a coat of paint.

Lovely hotel. We had already stayed at another Graduate one, and while the staff is amazing and the decor is beutiful! Very comfortable and clean though seems like it needs a bit of maintenance.

Stayed in July 2024