Reviews of Golden Nugget Laughlin 4 stars

Convenience

I did not like that the room window faced other hotel rooms where there was not a sheer privacy cover. You can see right into the other rooms and some views were not appropriate.

The room was clean and comfortable. I have a ground floor room; this was perfect for my mom who is handicap.

I requested cleaning and did not receive. I called for fresh towels and coffee; this was done however the dirty towels were left on the floor. I was disappointed. The Keurig coffee maker did not work. Housekeeping did replace but that one worked the same. It overflowed and left a mess. Please upgrade the Keurig machines.

We loved the restaurant options and the lounge . There was a really good dj Labor Day weekend . Great music. The pool area was also great! A lot more cleaner and a bit more updated then Tropicana and less crowded then Tropicana.

We did not have hot water in the late evening 8/29 coming back from the river. And the following morning 8/30 we also did not have hot water . The first time I called the guy at the front desk just said ok and stood quiet . Until I asked what’s going to be done about it because I had no choice to take a river cold shower . He then said maintenance is working on it . The second day I called I was transferred to a very nice woman who apologized and said for my troubles she would take the resort fees off my charges for the 4 days we stood . I didn’t get her name but I thanked her plant times . Our water in the tub also went down super slow but the second day it went down a little faster .

The pee trap in the is falling apart and bathroom stinks restroom bad trap is rotting away

Restaurants inside casino

Pool size

Laminate floors

Run down - tired and worn out decor

Nothing

The Elevator broken and they didn't get it fixed. I had a bad foot and had to go up and down the stairs. I left early and they still charged me full price.

Awesome river view and cleanliness was a huge plus.

Ac in the rooms could have been a bit cooler especially with 100 plus degree nights

the rooms were great, beds were very comfortable rooms were very clean.

the elevator was broken

I purchased an additional room so that my family could stay at the Nugget too!

Pool is shallow!

Staff members were nice

Needs upgrades

Check in was easy and quick.

Elevators in the east and west wings seem like they need to be maintained. Trash receptacles by those elevators seemed to be full every time I went by them.

Location and rooms were good

I requested a late check-out when I checked in. Good thing I confirmed my checkout time as they never submitted it. We were rushed out. Other than that it was ok

Location, Dinning

Room was a little musty and no fan in the bathroom.