the elevator was broken

the rooms were great, beds were very comfortable rooms were very clean.

Stayed in August 2025

Elevators in the east and west wings seem like they need to be maintained. Trash receptacles by those elevators seemed to be full every time I went by them.

Check in was easy and quick.

Stayed in August 2025

I requested a late check-out when I checked in. Good thing I confirmed my checkout time as they never submitted it. We were rushed out. Other than that it was ok

Location and rooms were good

Stayed in August 2025

They didnt honor the pet fee I was originally quoted $25.00

Stayed in July 2025

weird and noisy A/C which worked well. Pur room was noisy due to some disturbance next door.

good staff and location good value. Bed ok good towels etc.

Stayed in July 2025

I ho;pe Golden Nuggest invests in remodling the rooms. The bathrooms really need it.

Stayed in July 2025

Housekeeping was very lax, half the times room wasn't cleaned. We had three people in room and they kept leaving 2 towels. Had to keep calling for more. Bathroom was not cleaned very well, room need renovation. The casino tables were rarely opened during the week and closed early. Seem to be an issue with not enough staff. Food at Bubba Gumps was horrible and staff didn't seem to care.

room was good size, generally clean Claim Jumpers had good food and staff was friendly.

Stayed in July 2025

Need the housekeeping/hotel staff to be more informative on cleaning your rooms 😞 also on deli for hours and they needed more staff .

Everything was good, love the restaurants in hotel.

Stayed in June 2025

The room was in need of a renovation. The air conditioner was too cold and we could not turn it down.

The lobby was beautiful and the Saltgrass Steakhouse was excellent. Breakfast at the Claim Jumper was delicious.

Stayed in July 2025

The rooms are old and musty. The gaming is severely outdated. The bathrooms are old and gross. The good options haven't changed in years. The pool is filled with trash people and literal trash. There were beer cans floating in it when we tried to take the kids. The gift shop is lame. There's just no good reason to stay here.

Not a whole lot. Needs to be updated. Outdated games, outdated rooms, food options are meh, just going downhill like its neighbor the pioneer

Stayed in June 2025

Pool is only 3 feet and a half deep The AC was super cold and I couldn’t bring it back down during my stay. No one came to pick up the trash or change the towels. This is the first hotel I go in that don’t even have a microwave.

Next time I prefer to stay at the Sahara. They have a better pool, yet u can rent the jet skis on the spot. You can get in the river right there without leaving your hotel

Stayed in July 2025

Smell

Slots

Stayed in July 2025

Paper cups in the room. Noisy air conditioning

Steakhouse

Stayed in July 2025

Rooms are not so clean and need an upgrade. No bartender at the pool on Sunday.

Dawn was very nice at check-in. She helped us stay in the same room, which was very convenient.

Stayed in June 2025

slow deain sink not enough coffee more water

Stayed in June 2025

Old and rundown

Not busy

Stayed in June 2025

Needs renovation. Rooms are smaller but beds good . Elevators need a good cleaning. No fitness center,

Great location, Claim Jumper restaurant was great . Excellent waiter and salad was enormous

Stayed in June 2025

Pet fee is a bit high.

Nice restaurants available. Good water pressure.

Stayed in June 2025

The casino really stinks of cigarettes. Don’t understand why people are allowed to vap or smoke . Makes me sick .

Convenient, very nice staff

Stayed in June 2025

We didn't like the AC in our room. It was so humid inside the room. I don't know if they used a traditional AC unit or a swamp cooler, but everything was moist. It felt very damp. The sheets, the pillows, the carpet. Only when we turned it off the ac and it reached 79 did everything feel dry. But in spite of that, we will visit again, but this time, we will ask for a room with a traditional AC unit, not a swamp cooler. That was the first time we experienced something like that at any hotel. Oh, and one more thing, they should rethink their pillow choices, so uncomfortable..

The casino was clean. The rooms are clean. Good food choices.

Stayed in June 2025

clean and comfortable

it was a very nice facility

Stayed in April 2025

Was not easy carrying all the luggage back and forth because the lobby was being remodeled, we parked in the garage it was close to rooms and lobby and could not take a luggage cart to garage for,, would have to go back to front of casino for the luggage cart. The rooms needed up dating and air conditioner very loud, mentioned to front desk but never sent anyone to look at.

Location was great and rooms were clean. The front desk lady was very friendly with a smile.

Stayed in June 2025

Not being notified that there was construction going on!

I love the location of the property.

Stayed in June 2025

Outrageous price for my dogs. No one else charges that much and the dog area is nasty and full of dog crap. Expected it to be better for the pricing

Loved the patio room for my dogs

Stayed in May 2025