It looks amazing on the pictures but it’s not the same as the picture I see but it was good stance❤️

Comfy

Stayed in June 2025

First day I was given a door code wish failed to work, had to call several times and leave messages. Ended up waiting almost 2 hours for a message with a new code! No apology with zero accountability. Not ideal when you have been travelling for over 10 hours. Seems this is very common as we saw several visitors having issues accessing their rooms! Asked for more towels and never received any. Communication was absolutely dire. Wouldn’t stay again! Or recommend to anybody

Proximity to many key tourist attractions was perfect! I used the subway and had no issues

Stayed in June 2025

We stayed 5 days and got only 2 rolls of toilet paper for 3 persons, the is just one mirror in the bathroom been 3 woman in the room it was a little complicated to get ready. The shower head was in the middle of the wall in a very awkward position. No room service.

The beds are very comfortable.

Stayed in June 2025

The communication needs a bit work and I don’t like how long you have to wait to check in your room. Would’ve gave a 10

I loved how nice everything was and being accommodated with the WiFi

Stayed in March 2025

I received wrong code to my room door, had to contact customer service twice in order to get assistance.

Room were spacious clean and comfortable.

Stayed in May 2025

I’ve stayed here a few times, this being my second time this year alone. I was very disappointed with the size of the room. It was a room and not a suite. My room was 211 which I was excited about because I’ve stayed in that room before as well as room 210 and I as familiar with the size of those rooms. Then last the last minute my room was changed to 304 very small! It was very disappointing to say the least. It was a waste of money.

Stayed in May 2025

Bad parking no staff just a PIN code to get in room in building bad location terrible few parking was weird had to walk far and pay to have your car once you park it you can’t move it after a certain time

Clean

Stayed in March 2025

The walls were dirty. The window shades were broken. You have to take out the garbage yourself. There’s no housekeeping. There’s no front desk/lobby. The highest floor is the 3rd floor. They display you this tall building but that’s only for leasing.

The bed was comfortable

Stayed in March 2025

They gave me the wrong room info, there was an iron board, but no iron and I searched all over the room for the iron. The coffee maker didn’t work.. and the bed is white. The cleaning people should do a better job with wiping the bed as far as the headboard and along the sides of the bed I shouldn’t see someone else dirt on the headboard .. especially since you guys charge $79 cleaning fee

It’s convenient

Stayed in January 2025

You can see where there were repairs. The repairs were poorly done.

Updated room with a great price.

Stayed in January 2025

The building smells very bad due to cigarettes and marijuana smokers, not enough toilet paper for a family of 5, pictures on the walls was tilted, some parts of the floor was broken, the toilet was loosen, the tube drain was loosened, and the bathroom sink’s drain was missing.

The location was go. It was near the subway station and near plenty of stores and restaurants.

Stayed in November 2024

Location is close to metro system, but not the greatest part of town. Building seemed a little shady at first, but once we got in it was really nice.

Bed TV and Bathroom were great. Soap, and everything was included! Kitchenette was wonderful. Overall great place

Stayed in November 2024

That it didn’t have a stove or oven or that there wasn’t staff on site to get help with when needing it

The room was nice

Stayed in September 2024

Paid parking $35 a day Not enough towels and washcloths only 2 per 2 people for a 4 day stay. I requested them they said they were bringing them but never did. No place to hang towels. Had to slam exterior door to close it. Part of the shower glass was missing. No place to put toiletries in the shower. Loose bathroom faucet.

The property is as clean. Basic amenities

Stayed in October 2024

The sink wasn’t bolted down ,and the toilet was loose

Stayed in September 2024

Lots of leakage

I like the amenities on the property

Stayed in September 2024

I was charged for a room with a balcony and the balcony was not available due to remodeling/maintenance. I was not even able to open the door for natural air. I called to ask for a change in room or reimbursement of the differential pay and was ignored. The hotel does not have a concierge and everything is done electronically. As a non resident, you do not have access to the majority of the amenities such as spa, rooftop, café, pool etc. there was an extra table in the room that took away from valuable space due to the room being so small.

I liked that the location was in a quiet and safe area. The décor was in good condition and clean. Could benefit with more space saving furniture. Good sound barriers for outside noise in the room.

Stayed in August 2024

the surround area is dirty and smelly.

fee is too high, the listing price is 372 but charge 530 actually. Parking was advertisied as 30$ private parking but actually it is 35$ valet parking.

Stayed in August 2024

Neighborhood wasn’t the best but you’ll have that in NYC. I wish maid service was available a couple times during the stay to get clean towels and trash removal.

Very beautiful, modern and clean. A short walk to the subway. Very affordable

Stayed in June 2024

The rooms didn’t have curtains. For a person that likes to sleep in the dark it was hard as the shades did not black out the sun.

Easy access

Stayed in July 2024

HVAC did not work. Heat poured out of system room was over 80 degrees. We called twice no one came to fix.

Great location

Stayed in May 2024

Condom wrapper on outside deck thrown from above. I did not pick it up. Linen very filthy duvet was put on wrong so the dirty quilt inside was exposed 😳

Stayed in April 2024

The communication with the host was very poor, we requested an early check in and was told no problem that could be done but when we arrived they said the rooms weren’t ready and that we couldn’t check in until 4pm and even at 430pm our access codes didn’t work and had to call to get it working witch isn’t a big deal but the person on the phone was rude and made it seem like we were inconveniencing him

The rooms were comfortable

Stayed in April 2024

Too much smell of marijuana smoke in the hallway.

The self service

Stayed in March 2024