3915 Carothers Parkway, Franklin, TN 37067, United States
#38 of 41 hotels in Franklin
Guests' ChoiceBased on 223 hotel reviews
6.4Cleanliness
7.1
Comfort
7.2
Location
7.8
Facilities
6.7
Staff
7.1
Value for money
7.2
Free WiFi
7.5
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End of dialog contentReviewed: 13 August 2025
Daniel
United StatesThe shower may squealing sounds when you turned it on. The ceiling in the bathroom had some mold on it, probably from no vent fan in it. No free breakfast, just coffee.
Pleasant staff.
Stayed in August 2025
Reviewed: 25 June 2025
Lisa
United StatesThe mattress was so soft I sunk into the bed. The carpet hadn’t been shampooed in a long while. The vents for the AC hadn’t been cleaned in years. The top sheet had stains on it.
I liked it was only 10 minutes from where I needed to be.
Stayed in June 2025
Reviewed: 28 May 2025
Amber
United StatesAvailability
Stayed in April 2025
Reviewed: 5 May 2025
Stacey
United StatesThe pool wasn’t open, the ice machine was broken, there was only one small trashcan in the room, and no vent in the bathroom. I had 3 people staying in the room and there were only 2 very small towels. When I asked for more towels I received some pushback but got what I needed regardless.
I liked the area and how everything you needed was near by. There are a lot of good restaurants in the area.
Stayed in May 2025
Reviewed: 30 March 2025
Audrey
United StatesWalls too thin. Could hear the people in adjoining room. No ashtrays outside for use. It was just a place to sleep for the night
Convenient to hwy and restaurant
Stayed in March 2025
Reviewed: 12 December 2024
Leanna
United StatesOverall if convenience is a key factor for you this would be the property for you. The room was fairly clean when we entered. Definitely do not recommend walking around barefooted because I do not believe that they mopped at all you could see the wear and tear on the rooms as if the property did not wish to maintain them front desk was an absolute pain And just make sure you know that upon check-in you will also be charged a additional fee for damages that will not be returned until you leave the property and have to sign a contract about damages and smoking.
Convince of proximity to where we needed to go.
Stayed in December 2024
Reviewed: 26 October 2024
Karina
United StatesClean
Stayed in October 2024
Reviewed: 9 October 2024
Christina
United StatesNo coffee in the room, no breakfast.
Room was lovely.
Stayed in October 2024
Reviewed: 30 September 2024
Madilyn
United StatesMold
Stayed in September 2024
Reviewed: 9 September 2024
Nancy
United StatesThe room really needed to be updated. Maybe have furniture or something muffle the sounds in the room
We were able to take our dogs.
Stayed in September 2024
Reviewed: 2 July 2024
Thoms
United StatesThere were bugs in my room; there was no accommodations to hang my clothes and there was plenty of room to have a closet with hangers; the pool was not open and that was one of the reasons I chose the hotel was so I could take a swim in the morning and evening. Your website advertises a pool
The staff was very nice and helpful
Stayed in July 2024
Reviewed: 28 June 2024
Eleanor
United StatesThe floors turned my socks black, as if they had never been cleaned. The sofa bed was broken down and had a big hole. We reserved a suite in order to have the extra bed. The breakfast was a BIG disappointment. The coffee was not much more than dirty water. There was very little food. Suggest that you add more to your breakfast bar.
The location was good. The size of the rooms was excellent.
Stayed in June 2024
Reviewed: 21 June 2024
Angela
United StatesBreakfast area, pool was closed, room had water damage above shower. Old fixtures. Definitely needs to be upgraded. Seems like too outdated for such a beautiful are
Got to breakfast area at 8 a.m. No creamer for coffee. Only cereal but milk almost gone. There was maybe 8 pieces of bread out. Only grape jelly. No juice, nothing else. We ate nothing because wasn’t anything really there
Stayed in June 2024
Reviewed: 6 May 2024
Brittani
United StatesNot much around
Nice rooms
Stayed in May 2024
Reviewed: 1 May 2024
Amanda
United StatesBreakfast was very limited cereal and pancakes only.
Stayed in April 2024
Reviewed: 17 March 2024
Tina
United StatesThe fridge did not work and had an awful smell inside
The beds were very comfortable
Stayed in March 2024
Reviewed: 12 January 2024
Brandy
United StatesNo elevator or luggage racks
The bed was super comfortable and the price was very good.
Stayed in January 2024
Reviewed: 1 January 2024
Katrina
United StatesAsk for $100 cash deposit wasn’t aware of so it was a lot inconvenience
Stayed in December 2023
Reviewed: 31 July 2023
Janet
United StatesBathroom wasn’t cleaned deeply and not enough towels
Cost but only one available
Stayed in July 2023
Reviewed: 4 July 2023
Kimberly
United StatesThe didn't toilet didn't work and I was not able to get breakfast. But it was part of my package that I paid for.
It was close to the hospital
Stayed in July 2023
Reviewed: 3 July 2023
Courtney
United StatesThe light fixture over the sink was dangling out of the ceiling, the pull out couch was filthy, the smoke detector was in a drawer. Asked for extra sheets for the pull out (they were not changed and filthy) and a blanket (there wasn’t one also no pillows for it) When I did I was accused of having more people then I did and having a pet. We could not swim in the pool because it was so dirty.
It has breakfast
Stayed in July 2023
Reviewed: 26 June 2023
Janet
United StatesNot enough towels, room was hot upon arrival. Breakfast was not good.
Microwave was not pulled in and not enough towels. It’s in good location.
Stayed in June 2023
Reviewed: 23 June 2023
Marygrace
United StatesStayed in non-smoking but it reeked of stale cigarettes. The toilet seat was falling off and nicotine dropped down the walls of the bathroom.
Quiet facility; friendly service and accessible for late check in.
Stayed in June 2023
Reviewed: 25 May 2023
Stephanie
United StatesThey met all my expectations and standards.
The effortless check in and check out process, the coffee was great, and there was nothing negative to report, except the suggestion to use brighter room lights that the switch controls instead of using lamps. Or have the switch connect to the lamps but the lighting needed to be brighter. To be clear- that's NOT a complaint; just a suggestion. Other than that I can honestly say I was only upset about one other thing--- I didn't have time to use the pool.☹️ It looked SO inviting!
Stayed in May 2023
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