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Reviews of Red Roof Inn Franklin, TN 2 stars

3915 Carothers Parkway, Franklin, TN 37067, United States

#38 of 41 hotels in Franklin

Guests' Choice

Review score

Based on 223 hotel reviews

6.4

Score breakdown

  • Cleanliness

    7.1

  • Comfort

    7.2

  • Location

    7.8

  • Facilities

    6.7

  • Staff

    7.1

  • Value for money

    7.2

  • Free WiFi

    7.5

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Showing 1 – 25

  • Reviewed: 13 August 2025

    5.0
    Unless they had vent fans inthe bathroom and fix the sqealing shower, we would not come there again.
    • Leisure trip
    • Group
    • Deluxe Room with Two Queen Beds Non-Smoking
    • Stayed 1 night

    The shower may squealing sounds when you turned it on. The ceiling in the bathroom had some mold on it, probably from no vent fan in it. No free breakfast, just coffee.

    Pleasant staff.

    Stayed in August 2025

  • Reviewed: 25 June 2025

    6.0
    Decent stay for the price but won’t be staying again
    • Business trip
    • Family with young children
    • Deluxe Room with Two Queen Beds Smoking
    • Stayed 2 nights
    • Submitted via mobile

    The mattress was so soft I sunk into the bed. The carpet hadn’t been shampooed in a long while. The vents for the AC hadn’t been cleaned in years. The top sheet had stains on it.

    I liked it was only 10 minutes from where I needed to be.

    Stayed in June 2025

  • Reviewed: 28 May 2025

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Deluxe Room with Two Queen Beds Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    Availability

    Stayed in April 2025

  • Reviewed: 5 May 2025

    5.0
    It sufficed for staying for only one day
    • Leisure trip
    • Family with young children
    • Deluxe Room with Two Queen Beds Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    The pool wasn’t open, the ice machine was broken, there was only one small trashcan in the room, and no vent in the bathroom. I had 3 people staying in the room and there were only 2 very small towels. When I asked for more towels I received some pushback but got what I needed regardless.

    I liked the area and how everything you needed was near by. There are a lot of good restaurants in the area.

    Stayed in May 2025

  • Reviewed: 30 March 2025

    5.0
    Wouldn’t stay again
    • Leisure trip
    • Couple
    • Deluxe Room with Two Queen Beds Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Walls too thin. Could hear the people in adjoining room. No ashtrays outside for use. It was just a place to sleep for the night

    Convenient to hwy and restaurant

    Stayed in March 2025

  • Reviewed: 12 December 2024

    5.0
    Convenience is all it has to offer.
    • Leisure trip
    • Family with young children
    • Deluxe Room with Two Queen Beds Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Overall if convenience is a key factor for you this would be the property for you. The room was fairly clean when we entered. Definitely do not recommend walking around barefooted because I do not believe that they mopped at all you could see the wear and tear on the rooms as if the property did not wish to maintain them front desk was an absolute pain And just make sure you know that upon check-in you will also be charged a additional fee for damages that will not be returned until you leave the property and have to sign a contract about damages and smoking.

    Convince of proximity to where we needed to go.

    Stayed in December 2024

  • Reviewed: 26 October 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Deluxe King Room Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    Clean

    Stayed in October 2024

  • Reviewed: 9 October 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Deluxe King Room Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    No coffee in the room, no breakfast.

    Room was lovely.

    Stayed in October 2024

  • Reviewed: 30 September 2024

    6.0
    Pleasant
    • Leisure trip
    • Group
    • Deluxe Room with Two Queen Beds Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Mold

    Stayed in September 2024

  • Reviewed: 9 September 2024

    5.0
    Fair Value
    • Leisure trip
    • Family with young children
    • Deluxe Queen Room Disability Access Roll-In Shower Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The room really needed to be updated. Maybe have furniture or something muffle the sounds in the room

    We were able to take our dogs.

    Stayed in September 2024

  • Reviewed: 2 July 2024

    6.0
    Pleasant
    • Business trip
    • Solo traveller
    • King Room - Non-Smoking
    • Stayed 3 nights

    There were bugs in my room; there was no accommodations to hang my clothes and there was plenty of room to have a closet with hangers; the pool was not open and that was one of the reasons I chose the hotel was so I could take a swim in the morning and evening. Your website advertises a pool

    The staff was very nice and helpful

    Stayed in July 2024

  • Reviewed: 28 June 2024

    7.0
    Maybe after renovation is finished, it will be better. The large rooms were impressive.
    • Leisure trip
    • Group
    • Studio Suite with Two Double Beds - Non-Smoking
    • Stayed 5 nights
    • Submitted via mobile

    The floors turned my socks black, as if they had never been cleaned. The sofa bed was broken down and had a big hole. We reserved a suite in order to have the extra bed. The breakfast was a BIG disappointment. The coffee was not much more than dirty water. There was very little food. Suggest that you add more to your breakfast bar.

    The location was good. The size of the rooms was excellent.

    Stayed in June 2024

  • Reviewed: 21 June 2024

    5.0
    Disappointed
    • Leisure trip
    • Family with young children
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Breakfast area, pool was closed, room had water damage above shower. Old fixtures. Definitely needs to be upgraded. Seems like too outdated for such a beautiful are

    Got to breakfast area at 8 a.m. No creamer for coffee. Only cereal but milk almost gone. There was maybe 8 pieces of bread out. Only grape jelly. No juice, nothing else. We ate nothing because wasn’t anything really there

    Stayed in June 2024

  • Reviewed: 6 May 2024

    6.0
    Nice rooms clean and good sized
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Not much around

    Nice rooms

    Stayed in May 2024

  • Reviewed: 1 May 2024

    5.0
    Passable
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Breakfast was very limited cereal and pancakes only.

    Stayed in April 2024

  • Reviewed: 17 March 2024

    5.0
    I paid for what I got
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The fridge did not work and had an awful smell inside

    The beds were very comfortable

    Stayed in March 2024

  • Reviewed: 12 January 2024

    7.0
    Good
    • Business trip
    • Family with young children
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    No elevator or luggage racks

    The bed was super comfortable and the price was very good.

    Stayed in January 2024

  • Reviewed: 1 January 2024

    5.0
    Passable
    • Leisure trip
    • Couple
    • Queen Room - Mobility Access/Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Ask for $100 cash deposit wasn’t aware of so it was a lot inconvenience

    Stayed in December 2023

  • Reviewed: 31 July 2023

    7.0
    Fast and short for a visit
    • Leisure trip
    • Group
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Bathroom wasn’t cleaned deeply and not enough towels

    Cost but only one available

    Stayed in July 2023

  • Reviewed: 4 July 2023

    6.0
    Pleasant
    • Family with young children
    • King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    The didn't toilet didn't work and I was not able to get breakfast. But it was part of my package that I paid for.

    It was close to the hospital

    Stayed in July 2023

  • Reviewed: 3 July 2023

    5.0
    Won’t be staying here again.
    • Leisure trip
    • Family with young children
    • King Studio Suite - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The light fixture over the sink was dangling out of the ceiling, the pull out couch was filthy, the smoke detector was in a drawer. Asked for extra sheets for the pull out (they were not changed and filthy) and a blanket (there wasn’t one also no pillows for it) When I did I was accused of having more people then I did and having a pet. We could not swim in the pool because it was so dirty.

    It has breakfast

    Stayed in July 2023

  • Reviewed: 26 June 2023

    7.0
    Had a room at a better price for last minute
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Not enough towels, room was hot upon arrival. Breakfast was not good.

    Microwave was not pulled in and not enough towels. It’s in good location.

    Stayed in June 2023

  • Reviewed: 23 June 2023

    6.0
    Good for a short, late night stay.
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Stayed in non-smoking but it reeked of stale cigarettes. The toilet seat was falling off and nicotine dropped down the walls of the bathroom.

    Quiet facility; friendly service and accessible for late check in.

    Stayed in June 2023

  • Reviewed: 25 May 2023

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Queen Room - Mobility Access/Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    They met all my expectations and standards.

    The effortless check in and check out process, the coffee was great, and there was nothing negative to report, except the suggestion to use brighter room lights that the switch controls instead of using lamps. Or have the switch connect to the lamps but the lighting needed to be brighter. To be clear- that's NOT a complaint; just a suggestion. Other than that I can honestly say I was only upset about one other thing--- I didn't have time to use the pool.☹️ It looked SO inviting!

    Stayed in May 2023

Showing 1 – 25

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