no view from room. price is high for that. not good enough facilities. low lighting in rooms.

location is great. rooms and facilities are ok for the price.

Stayed in September 2025

Not a silent place at night. You cam here all the city noises.

Great location, easy access to public transportation. Really convenient access to line 7 if you are attending US Open and wan to stay in the city. Plenty of dining choices and attractions nearby.

Stayed in August 2025

Visited 08/24/2025 - 08/27/2025. The hotel is great but is in an unfortunate area. The location is right next door to NYS DOCCs, Department of Corrections. The front of the hotel is clear however There was too much crime activity and unfavorable sights when walking near the property. Witnessed a woman selling pills, drug interactions, homeless people, people passed out on the sidewalk, and a man performing lewd acts. The property is close to an adult video store that turns to solicitors in the evening. Pot smoking is out of control just right down the street . Yes, all happening right down 40th Street from the Dept of Corrections. If you stay here, there is no way to avoid these sights if you are planning on walking to the subway or Times Square. I would not stay here with young children or teenagers.

The staff was incredibly nice and friendly. The room was comfortable and clean. The hotel is well managed with a great staff. There is a 24 hr doorman/security. The entrance is locked after 10 pm and you can only get in with your room key. The hotel is close to Subway. The hotel is wonderful but just in an unfortunate area.

Stayed in August 2025

Good breakfest (for USA), good position near subway

Stayed in May 2025

Localization Limpieza

Stayed in August 2025

Cleanness , and friendly staff

Location was perfect

Stayed in August 2025

Not much to say here, a few small things that could be improved but the location is ideal.

Nice hotel, lots of positives. The location is great, a short walk from Times Square, subway station on the corner making it easy to get around the city and to the airport. Good aircon in NY summer, nice breakfast with lots of choices. Robin who works the breakfast shift was wonderful, so friendly and helpful.

Stayed in July 2025

Great location. Friendly staff

Stayed in July 2025

The coffee maker was complete crap...We had it replaced and it was still crap. Just replace it with a Kettle. A lot easier to operate and they always work!

Fir the price we paid our stay was very good!

Stayed in August 2025

There is no water dispenser, so you have to buy water bottles from a machine.

The location is fantastic, right in front of the Port Authority bus terminal. Great value for money. All the staff were nice. The breakfast had decent choices and eggs were made to order. The room was clean, had good air conditioning, and contained an ironing board and iron. There were several large mirrors in the room which helped in getting dressed.

Stayed in August 2025

Everything is old!

Old facilities, not at all to a 4 stars standard

Stayed in August 2025

Outdated facilities

Location, close to main NYC attractions, city center

Stayed in August 2025

Outside of the hotel were a lot of homeless, intoxicated persons. Long waiting time for the escalators, since they were nit all working.

Friendly, helpful employees. Nice rooms.

Stayed in August 2025

A bit noisy outside (bus terminal, road, people in the hallways), small rooms, slow elevators...

At first I was a bit disappointed as the elevators did not work well, all looked a bit run down and the place has a beautiful view on the bus terminal...but in the end, the room was fine, bed was comfortable, bathroom was clean and practical, and the location close to Times Square is central. A good place to crash after a full day outside!

Stayed in August 2025

Rooms were a little dated and the foyer a little drab.

Loved the location and the staff were always helpful and friendly

Stayed in August 2025

The charge uo front when you check in of an extra $ 250 that then is returned at end of stay is unfair and not indicated when one makes the reservation. It is ahardship particularly for International guests where the credit card booking was done by a third party and they don't have extra card or cash . I see this as a criticism at all Marriotts not just this one .

Stayed in July 2025

Breakfast options

Location

Stayed in August 2025

Convenient location, comfortable and clean.

Stayed in August 2025

Bit too pricey

Excellent location.

Stayed in August 2025

No parking or drop-off space very crowded.

The room is very small.

Stayed in July 2025

There was no bell boy and it was very hard for me to handle the luggage along with my child. The rooms service was pathetic and they do not understand english.

I liked the view but the rooms were small and hotel was very rushy. I only took the breakfast once and it was good.

Stayed in July 2025

Very nice staff, good breakfast, comfortable beds, good location.

Stayed in August 2025

No gym

Location Comfortable bed

Stayed in July 2025

occasionally some of the attention at reception except Giancarlo and Sebastian was slightly careless and robotic, but OK

the best reception attention in helpfulness and kindness were Giancarlo and Sebastian with a difference, room impecable, comfortable and cleaning staff amazing, breakfast good

Stayed in July 2025