It’s gorgeous!

Stayed in July 2025

The cost was a little high with the Restaurant being upscale too.

Nice hotel very clean and I like the option of a Cafe and Restaurant on site.

Stayed in August 2025

Location, clean

Stayed in July 2025

Nothing.

Beautifully refurbished 1919 classic hotel. Easy parking with sky-walk to garage. Large, immaculate, quiet room, with large screen TV, large bathroom, couch, table, 2 chairs, and beds so comfortable I felt like was sleeping on a cloud. Very friendly and helpful front desk. Lobby looked like a classic movie set. Located in the heart of downtown Des Moines. I will definitely stay here again. I would give this magnificent hotel an 11 rating if that was an option.

Stayed in August 2025

Lovely hotel

Stayed in August 2025

I visited the bar and it had a wonderful atmosphere.

Stayed in July 2025

Everything was excellent throughout, and our dinner in the onsite restaurant was AMAZING.

Stayed in July 2025

Modern, clean, and comfortable. Lots of great history, and beautiful renovations. Loved how they incorporated the history of the hotel into the decor and aesthetics. Would gladly stay here again in Des Moines!

Stayed in July 2025

Parking in parking garage and paying $10 bucks a day

The history, the updated rooms, comfortable bed, great tvs

Stayed in July 2025

Although the shower was excellent, the shower floor was very slippery when initially wet. Very easy to fall. The hotel needs to do something about it. It’s an accident waiting to happen.

Location nice…found it a food desert as there were no stores, drug stores, etc. Drs Moines has the cleanest downtown I’ve ever been to.

Stayed in June 2025

No free street/lot parking

Location; speedy valet parking; lovely room art

Stayed in June 2025

Parking

Graduation in the area

Stayed in April 2025

Better alcohol and food choices in the restaurants. Wish it had a pool and hot tub.

Nice staff. Clean. Elegant. Had history to learn about the building. I liked that.

Stayed in May 2025

Nothing

Remodel was really nice and great restaurant.

Stayed in May 2025

Elevator broken,

Location

Stayed in April 2025

Beautiful, quiet room in a gorgeous historic building. Great restaurants in the area.

Stayed in April 2025

The only problem I had was probably my fault. I booked thru Booking.com. When I checked out and paid I told the desk clerk that I didn't need a receipt. I was quoted $169.00 through Booking.com. My charge card statement showed a charge of $311.00. I think this happened as I used a different Credit Card to check out. Totally my fault. However I worked with an employee in the billing and he got it all straightened out. As I said probably my fault but maybe have front desk suggest guest to use the same charge card in instances like.

Location was great because we were attending a play and was able to walk to the theater. We did not do breakfast at the Hotel. The attendance behind desk did advise not to use the walkways at night because sometimes homeless people like to stay warm in there. It was a nice night so walking outside was fine.

Stayed in February 2025

Amazing history and from the time we stepped onto property we would treated with the utmost respect.

Stayed in March 2025

There was come confusion with checking in our car and calling it back.

The location of the hotel was close to dining and entertainment opportunities and the staff was wonderful, helpful and polite.

Stayed in February 2025

The iron had a spur in it and my wife's new $50 shirt was ruined

The hotel is fantastic and the people were great

Stayed in March 2025

Booking.com said our room would be $151 but it wasn't, it was $190. We would not have booked for that price. The host couldn't find our reservation at first and then when he finally did his demeanor changed. He became short with us. There was a wedding there so we couldn't really enjoy our time at the bar, the wedding guests were already drunk and being very loud we had 1 drink and left. The shower was odd, you had to get all the way in and be standing in the stream to turn it on. The coffee maker in our room didn't work.

The room was great, the bed was the most comfortable bed we have ever slept on and the pillows were perfect too. Was within walking distance to the places we wanted to go. The toiletries smelled great and didn't dry out our hair or skin. The speakeasy was a great surprise.

Stayed in March 2025

No microwave in the room. Too few toiletries - bottles were tiny and only one of each even though there were two of us in the room!

Employee TANEESHA M., was wonderful! She made us feel very welcome and stayed in touch to make certain we were having a fantastic stay. Taneesha helped my boyfriend Kevin with havIng a beautiful bouquet of red roses, a bottle of champagne, and candy awaiting us in our room when we checked in! The hotel is very fortunate to have such a dedicated employee!

Stayed in February 2025

Near the event we attended. Hadn’t stayed here since the renovations. Well done.

Stayed in February 2025

Early check in, I wish the shower had a handheld option as well

We didn't eat there. But they have a bar and restaurant which serves all meals. Bed was very comfortable as was the rest of the room The room is huge, which we loved

Stayed in February 2025