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Reviews of Fontainebleau Miami Beach 5 stars

4441 Collins Avenue, Miami Beach, FL 33140, United States

#173 of 222 hotels in Miami Beach

Guests' Choice

Review score

Based on 1454 hotel reviews

7.4

Score breakdown

  • Cleanliness

    8.2

  • Comfort

    8.1

  • Location

    8.6

  • Facilities

    8.0

  • Staff

    7.6

  • Value for money

    6.8

  • Free WiFi

    8.9

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Showing 1 – 25

  • Reviewed: 6 September 2025

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Ocean View Room with King Bed
    • Stayed 4 nights
    • Submitted via mobile

    Main Swimming pool construction shut up no notification

    Stayed in September 2025

  • Reviewed: 5 September 2025

    7.0
    Mirabella restaurant was awful. I could have microwaved a better mealbetter meal
    • Leisure trip
    • Family with young children
    • Deluxe King Room with Bay View
    • Stayed 2 nights
    • Submitted via mobile

    I got 2 bad bug bites on my legs, hopefully not bed bugs. I got them in the room

    Location

    Stayed in September 2025

  • Reviewed: 2 September 2025

    8.0
    Great
    • Leisure trip
    • Couple
    • Deluxe King Room with Bay View
    • Stayed 2 nights
    • Submitted via mobile

    Soooooo slow to pick up my car. Pay $85 /night and had to wait over an hour each time for the valet! Checking in was over an hour with one person checking us in! Did not get into my room until an hour after check-in. Left the hotel and checkout was another 40 minute wait! Has to be some better system for what you pay for this hotel! Very overrated ! Thanks you booking.com for my room upgrade! I will definitely use you again and again. Will not be going back to this hotel. Good experience

    The pool, the bar, restaurant on the property!

    Stayed in September 2025

  • Reviewed: 1 September 2025

    6.0
    Overcharged
    • Leisure trip
    • Couple
    • Ocean View Room with King Bed
    • Stayed 1 night
    • Submitted via mobile

    Over charged for something we didn’t use. You can go to others hotels and get same amenities for less money. I rented a beach view and I didn’t get it.

    The beach !

    Stayed in September 2025

  • Reviewed: 30 August 2025

    7.0
    For what they charge you expect excellence, but be prepared to suffer when you leave the room.
    • Leisure trip
    • Family with young children
    • Standard Room Two Queen Beds
    • Stayed 3 nights
    • Submitted via mobile

    Pool area is beautiful, but not enough umbrellas or even chairs. I literally cried in disbelief and stress, then this lovely kid found me something. The bicycles were never available, lack of respect for people. Plus, everything really expensive. $30 (plus 20% for the very poor service) for a caesar salad that was basically lettuce and dressing, served on a paper box. And i had to wait for about 40 minutes to get it!

    Everything clean, impeccable, lots of options for dining, if you’re willing to pay a small fortune for it. Breakfast is $50 plus 20% service charge (even though the service is not so good)

    Stayed in July 2025

  • Reviewed: 25 August 2025

    8.0
    Beach and umbrella too expensive for me and others.
    • Leisure trip
    • Family with young children
    • Tresor Bay View Junior Suite
    • Stayed 4 nights
    • Submitted via mobile

    Had to pay extra for umbrella on beach, canopy blocks view of beach if you didn't rent one. You cannot sit on lounge in front of beach only for rent.

    A lot of options to eat, food was high end but delicious; many different pools

    Stayed in July 2025

  • Reviewed: 24 August 2025

    6.0
    It was ok…but not great
    • Leisure trip
    • Family with young children
    • Deluxe King Room with Bay View
    • Stayed 3 nights
    • Submitted via mobile

    The elevators are the worst. Guest dreaded to go downstairs or ride the elevators as it takes over half an hour to arrive.

    The property is nice but the elevators are dreadful. For such a hotel, I’m surprised they allow guests to wait for 30 minutes or more for the elevators to arrive

    Stayed in July 2025

  • Reviewed: 28 July 2025

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Deluxe Bay View Room with Two Queen Beds
    • Stayed 1 night

    The staff was not friendly and the bell hops and valet were useless. Valet was especially terrible

    Stayed in July 2025

  • Reviewed: 11 July 2025

    8.0
    Um I would definitely come back
    • Leisure trip
    • People with friends
    • Deluxe Bay View Room with Two Queen Beds
    • Stayed 4 nights
    • Submitted via mobile

    It’s was very expensive.

    It’s has a lot things to do in hotel

    Stayed in July 2025

  • Reviewed: 9 July 2025

    8.0
    Dated but well-maintained 60s property in great location.
    • Leisure trip
    • Group
    • Deluxe Queen Room with Two Queen Beds and Balcony
    • Stayed 1 night
    • Submitted via mobile

    Front desk badly understaffed with long delays.

    Excellent location. Good beach and pool facilities.

    Stayed in July 2025

  • Reviewed: 30 June 2025

    7.0
    Good
    • Business trip
    • Solo traveller
    • Ocean View Room with King Bed
    • Stayed 4 nights
    • Submitted via mobile

    Very noisy everywhere

    Stayed in June 2025

  • Reviewed: 30 June 2025

    8.0
    excelent
    • Leisure trip
    • Couple
    • Deluxe King Room with Bay View
    • Stayed 4 nights

    to much expensive

    everything

    Stayed in June 2025

  • Reviewed: 2 June 2025

    7.0
    All great except for check in
    • Leisure trip
    • Couple
    • Deluxe King Room with Bay View
    • Stayed 4 nights
    • Submitted via mobile

    The receptionist charged my card 3 times

    Clean - pool vibes -convenient food options

    Stayed in May 2025

  • Reviewed: 14 May 2025

    8.0
    Very Good
    • Leisure trip
    • Solo traveller
    • Tresor Bay View Junior Suite
    • Stayed 4 nights
    • Submitted via mobile

    Carpet is very dirty, need to be changed or to have a deep cleaning.

    All facilities and resturants

    Stayed in May 2025

  • Reviewed: 21 April 2025

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Deluxe Bay View Room with Two Queen Beds
    • Stayed 4 nights
    • Submitted via mobile

    Needed more kids dining options.

    Nice pools. Great beach access

    Stayed in March 2025

  • Reviewed: 21 April 2025

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Deluxe Bay View Room with Two Queen Beds
    • Stayed 5 nights
    • Submitted via mobile

    Prices

    Beach

    Stayed in April 2025

  • Reviewed: 26 March 2025

    8.0
    Awesome except for car retrieval and check in time.
    • Leisure trip
    • Family with young children
    • Deluxe Queen Room with Two Queen Beds and Balcony
    • Stayed 4 nights
    • Submitted via mobile

    Parking. Promise 10-15 to have car ready after calling valet, every single time took more than 45 minutes and that's after ML several queries. Check in. Some of the slowest in the industry regardless of the time of day

    Great location and well kept facility.

    Stayed in March 2025

  • Reviewed: 14 March 2025

    8.0
    It beats Eden Roc which is really run down but I do not know if I would stay there again.
    • Business trip
    • Solo traveller
    • Deluxe Bay View Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    Convenient for work.

    Stayed in March 2025

  • Reviewed: 22 February 2025

    8.0
    Very good
    • Business trip
    • Family with young children
    • King Room with Balcony
    • Stayed 4 nights

    no seats at the pool. very expensive to stay there.

    rooms were clean and nice view.

    Stayed in February 2025

  • Reviewed: 9 February 2025

    8.0
    Very expensive breakfast and restaurant food and drinks
    • Leisure trip
    • Couple
    • Tresor Bay View Junior Suite
    • Stayed 2 nights
    • Submitted via mobile

    Accessing main building to pool area

    Location Restaurants

    Stayed in January 2025

  • Reviewed: 6 February 2025

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Deluxe King Room with Balcony
    • Stayed 3 nights
    • Submitted via mobile

    It is a beautiful property; however it’s not a premium experience. The beach and bar are very nice. The club/pool are sketchy- could be when we arrived. The beach is beautiful. The restaurants are less than desire food that’s overpriced except the grill which I think is a nice casual option. We didn’t go to Hakkasan there however other locations of that chain were amazing. The steakhouse food is subpar at best to put it very kindly.

    The property is big and extremely nice. There’s a variety of stores, restaurants etc.

    Stayed in February 2025

  • Reviewed: 1 February 2025

    8.0
    Very nice
    • Leisure trip
    • Couple
    • Ocean View Room with King Bed
    • Stayed 1 night
    • Submitted via mobile

    Pool

    Stayed in January 2025

  • Reviewed: 27 January 2025

    7.0
    disappointing every time
    • Leisure trip
    • People with friends
    • Deluxe Bay View Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted via mobile

    we loved to stay here with friends but customer service changed and I think it’ll be our last time staying here. Hotel became very far from 5 star rating. Poor service, absolutely not caring staff and lack of communication. even on birthday, nothing special from hotel (it is not about $10 prosecco bottles that you guys buy for sale at the pool but attention is the most important when it comes to customer satisfaction). Plus I still can’t believe that the whole hotel (including front desk and concierge) couldn’t provide with one vase OR bucket to put the flower bouquets that I got from my friends for my birthday, they simply said “sorry we don’t have anything”. Seriously? 5 star hotel?

    Location, private day club at Arkadia, bar outside.

    Stayed in January 2025

  • Reviewed: 6 January 2025

    6.0
    Never again
    • Leisure trip
    • Family with young children
    • Tresor Bay View Junior Suite
    • Stayed 6 nights
    • Submitted via mobile

    30 min average wait time for elevator and to get seated for breakfast Lack of staff at arrival, no luggage service

    Housekeeping was timely and well

    Stayed in December 2024

Showing 1 – 25

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