4441 Collins Avenue, Miami Beach, FL 33140, United States
#173 of 222 hotels in Miami Beach
Guests' ChoiceBased on 1454 hotel reviews
7.4Cleanliness
8.2
Comfort
8.1
Location
8.6
Facilities
8.0
Staff
7.6
Value for money
6.8
Free WiFi
8.9
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End of dialog contentReviewed: 6 September 2025
Bacco
United StatesMain Swimming pool construction shut up no notification
Stayed in September 2025
Reviewed: 5 September 2025
Jacqueline
United StatesI got 2 bad bug bites on my legs, hopefully not bed bugs. I got them in the room
Location
Stayed in September 2025
Reviewed: 2 September 2025
Zyck
United StatesSoooooo slow to pick up my car. Pay $85 /night and had to wait over an hour each time for the valet! Checking in was over an hour with one person checking us in! Did not get into my room until an hour after check-in. Left the hotel and checkout was another 40 minute wait! Has to be some better system for what you pay for this hotel! Very overrated ! Thanks you booking.com for my room upgrade! I will definitely use you again and again. Will not be going back to this hotel. Good experience
The pool, the bar, restaurant on the property!
Stayed in September 2025
Reviewed: 1 September 2025
Carolina
United StatesOver charged for something we didn’t use. You can go to others hotels and get same amenities for less money. I rented a beach view and I didn’t get it.
The beach !
Stayed in September 2025
Reviewed: 30 August 2025
M2d
United StatesPool area is beautiful, but not enough umbrellas or even chairs. I literally cried in disbelief and stress, then this lovely kid found me something. The bicycles were never available, lack of respect for people. Plus, everything really expensive. $30 (plus 20% for the very poor service) for a caesar salad that was basically lettuce and dressing, served on a paper box. And i had to wait for about 40 minutes to get it!
Everything clean, impeccable, lots of options for dining, if you’re willing to pay a small fortune for it. Breakfast is $50 plus 20% service charge (even though the service is not so good)
Stayed in July 2025
Reviewed: 25 August 2025
Borras
United StatesHad to pay extra for umbrella on beach, canopy blocks view of beach if you didn't rent one. You cannot sit on lounge in front of beach only for rent.
A lot of options to eat, food was high end but delicious; many different pools
Stayed in July 2025
Reviewed: 24 August 2025
Joshua
United StatesThe elevators are the worst. Guest dreaded to go downstairs or ride the elevators as it takes over half an hour to arrive.
The property is nice but the elevators are dreadful. For such a hotel, I’m surprised they allow guests to wait for 30 minutes or more for the elevators to arrive
Stayed in July 2025
Reviewed: 28 July 2025
Lauriegrace
United StatesThe staff was not friendly and the bell hops and valet were useless. Valet was especially terrible
Stayed in July 2025
Reviewed: 11 July 2025
Herb
United StatesIt’s was very expensive.
It’s has a lot things to do in hotel
Stayed in July 2025
Reviewed: 9 July 2025
Michael
AustraliaFront desk badly understaffed with long delays.
Excellent location. Good beach and pool facilities.
Stayed in July 2025
Reviewed: 30 June 2025
Frank
BelgiumVery noisy everywhere
Stayed in June 2025
Reviewed: 30 June 2025
Carlos
Brazilto much expensive
everything
Stayed in June 2025
Reviewed: 2 June 2025
Jennifer
United StatesThe receptionist charged my card 3 times
Clean - pool vibes -convenient food options
Stayed in May 2025
Reviewed: 14 May 2025
Abo
Saudi ArabiaCarpet is very dirty, need to be changed or to have a deep cleaning.
All facilities and resturants
Stayed in May 2025
Reviewed: 21 April 2025
Richard
United StatesNeeded more kids dining options.
Nice pools. Great beach access
Stayed in March 2025
Reviewed: 21 April 2025
Jon
United StatesPrices
Beach
Stayed in April 2025
Reviewed: 26 March 2025
Abraham
United StatesParking. Promise 10-15 to have car ready after calling valet, every single time took more than 45 minutes and that's after ML several queries. Check in. Some of the slowest in the industry regardless of the time of day
Great location and well kept facility.
Stayed in March 2025
Reviewed: 14 March 2025
Constance
United StatesConvenient for work.
Stayed in March 2025
Reviewed: 22 February 2025
Yariv
United Statesno seats at the pool. very expensive to stay there.
rooms were clean and nice view.
Stayed in February 2025
Reviewed: 9 February 2025
Denise
United KingdomAccessing main building to pool area
Location Restaurants
Stayed in January 2025
Reviewed: 6 February 2025
Guelmana
United StatesIt is a beautiful property; however it’s not a premium experience. The beach and bar are very nice. The club/pool are sketchy- could be when we arrived. The beach is beautiful. The restaurants are less than desire food that’s overpriced except the grill which I think is a nice casual option. We didn’t go to Hakkasan there however other locations of that chain were amazing. The steakhouse food is subpar at best to put it very kindly.
The property is big and extremely nice. There’s a variety of stores, restaurants etc.
Stayed in February 2025
Reviewed: 1 February 2025
Dimassa
United StatesPool
Stayed in January 2025
Reviewed: 27 January 2025
Anastasiia
United Stateswe loved to stay here with friends but customer service changed and I think it’ll be our last time staying here. Hotel became very far from 5 star rating. Poor service, absolutely not caring staff and lack of communication. even on birthday, nothing special from hotel (it is not about $10 prosecco bottles that you guys buy for sale at the pool but attention is the most important when it comes to customer satisfaction). Plus I still can’t believe that the whole hotel (including front desk and concierge) couldn’t provide with one vase OR bucket to put the flower bouquets that I got from my friends for my birthday, they simply said “sorry we don’t have anything”. Seriously? 5 star hotel?
Location, private day club at Arkadia, bar outside.
Stayed in January 2025
Reviewed: 6 January 2025
Alexey
United States30 min average wait time for elevator and to get seated for breakfast Lack of staff at arrival, no luggage service
Housekeeping was timely and well
Stayed in December 2024
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