Bewertungen für Flagship Inn 2 Sterne

Thank you for your review, Guido! We're glad to hear you enjoyed the breakfast and found it to your liking. We aim to offer a satisfying start to the day for all our guests, and we appreciate your feedback. We hope to welcome you back to Flagship Inn and Suites on your next visit! Safe travels!

Thank you for your review, Guido! We're glad to hear you enjoyed the breakfast and found it to your liking. We aim to offer a satisfying start to the day for all our guests, and we appreciate your feedback. We hope to welcome you back t… Mehr anzeigen

We sincerely apologize for the inconvenience you experienced during your stay. Due to an unexpected fire in our kitchen, we had to temporarily close it for maintenance. To accommodate our guests, we arranged for local vendors to provide meal vouchers during this time. As your reservation was made through Booking.com, our options for compensation were somewhat limited. However, we did our best to provide an alternative solution given the circumstances. Additionally, we received feedback from neighboring guests who expressed concerns about noise levels. They mentioned that they were disturbed by the volume of your conversation. We kindly ask all our guests to be mindful of others to ensure a peaceful environment for everyone. Once again, we apologize for the challenges you faced and appreciate your understanding. Best regards,

We sincerely apologize for the inconvenience you experienced during your stay. Due to an unexpected fire in our kitchen, we had to temporarily close it for maintenance. To accommodate our guests, we arranged for local vendors to provide me… Mehr anzeigen

Dear Beat, Thank you for taking the time to share your feedback. I’m very sorry to hear that your experience did not meet your expectations, especially regarding the lack of breakfast, unfriendly service, and the condition of the rooms. This is certainly not the standard we strive to provide, and we will be addressing these concerns with our team immediately. Your comments are invaluable as we work to improve our guests' experience. We appreciate your feedback and regret that your stay was not as you had hoped. We hope to have the chance to offer a much-improved experience in the future. Best regards, Paul Patel Flagship Inn and Suites Management

Dear Beat, Thank you for taking the time to share your feedback. I’m very sorry to hear that your experience did not meet your expectations, especially regarding the lack of breakfast, unfriendly service, and the condition of the rooms. Th… Mehr anzeigen

Dear Roland, Thank you for sharing your experience. While we're glad you found the rooms and parking satisfactory, we sincerely apologize for the inconvenience caused by the breakfast situation. We understand how frustrating it must have been to deal with the restaurant closure, insufficient voucher, and long wait times. We also regret that you felt rushed at check-out. Your feedback is important, and we will be working on better communication and guest services to avoid such issues in the future. We appreciate your stay and hope to provide you with a much better experience next time. Best regards, Paul Patel Flagship Inn and Suites Management

Dear Roland, Thank you for sharing your experience. While we're glad you found the rooms and parking satisfactory, we sincerely apologize for the inconvenience caused by the breakfast situation. We understand how frustrating it must ha… Mehr anzeigen

Thank you for your feedback. While many of our guests enjoy the continental breakfast, we understand that individual experiences can vary. We appreciate your input and will use it to make any necessary improvements. If there's anything specific you feel could be enhanced, please let us know. Your satisfaction is important to us.

Thank you for your feedback. While many of our guests enjoy the continental breakfast, we understand that individual experiences can vary. We appreciate your input and will use it to make any necessary improvements. If there's anything … Mehr anzeigen

Dear Clemens, Thank you for your review! We're glad you enjoyed our newly renovated rooms. However, we apologize that the breakfast did not meet your expectations. We value your feedback and will work on improving the breakfast experience for our guests. We appreciate your stay and hope to welcome you back for a more enjoyable visit in the future. Best regards, Paul Patel Flagship Inn and Suites Management

Dear Clemens, Thank you for your review! We're glad you enjoyed our newly renovated rooms. However, we apologize that the breakfast did not meet your expectations. We value your feedback and will work on improving the breakfast experie… Mehr anzeigen

Dear Michael, Thank you for your candid feedback. We apologize for the discrepancy between our website photos and the actual breakfast offerings during your stay. We understand how important a good breakfast is and regret that we fell short. We appreciate your understanding regarding the technical issues and the temporary limitations caused by the fire damage to our restaurant. We're working diligently to resolve these issues, and our kitchen should be fully operational by August, providing a breakfast experience that matches our online photos. Thank you for your patience, and we hope to welcome you back for a better experience in the future. Best regards, Paul Patel Flagship Inn Management

Dear Michael, Thank you for your candid feedback. We apologize for the discrepancy between our website photos and the actual breakfast offerings during your stay. We understand how important a good breakfast is and regret that we fell shor… Mehr anzeigen

Dear Lea, Thank you for taking the time to share your feedback about your recent experience at Flagship Inn. We sincerely apologize for the disappointing stay you had, and we want to assure you that your concerns are being taken seriously. We are genuinely sorry that our accommodations did not meet your expectations. We understand the importance of a clean and comfortable environment, and it's disheartening to hear that the condition of the rooms fell short during your visit. We are investigating this matter immediately to address the issues you mentioned, including the cleanliness and maintenance concerns. We also apologize for the lack of responsiveness from our front desk and the delay in responding to your messages. This is certainly not the level of service we aim to provide, and we are taking steps to improve our communication processes to ensure that no guest feels overlooked. Your feedback is invaluable to us, as it helps us identify areas for improvement. We appreciate your patience and understanding, and we are committed to making the necessary changes to enhance the overall guest experience. We would like to extend a sincere invitation to you to give us another chance in the future. We are confident that we can provide you with a much more positive and enjoyable stay. Please feel free to reach out directly if you have any further concerns or if there's anything specific you would like us to address. Thank you for bringing these issues to our attention, and we hope to have the opportunity to regain your trust in the future. Warm regards, Team Flagship Inn and Suites Flagship Inn Management

Dear Lea, Thank you for taking the time to share your feedback about your recent experience at Flagship Inn. We sincerely apologize for the disappointing stay you had, and we want to assure you that your concerns are being taken seriously.… Mehr anzeigen

Thank you for sharing your experience with us. We're glad to hear that the towels were changed and the coffee was refilled during your stay. However, we apologize for the modest breakfast options and the lack of bread to accompany the bratwurst. Your feedback is valuable to us, and we will take it into consideration for future improvements.

Thank you for sharing your experience with us. We're glad to hear that the towels were changed and the coffee was refilled during your stay. However, we apologize for the modest breakfast options and the lack of bread to accompany the … Mehr anzeigen

It's good to hear that you found the location manageable on foot despite not being directly at the harbor/center. We understand that parking can be a challenge in busy seasons, so we're glad you found walking to be a feasible option. We strive to offer great value for our guests, so I'm pleased that you found everything else to be okay. If there's anything we can do to make your next stay even better, please don't hesitate to let us know.

It's good to hear that you found the location manageable on foot despite not being directly at the harbor/center. We understand that parking can be a challenge in busy seasons, so we're glad you found walking to be a feasible op… Mehr anzeigen