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Reviews of Fels Three Crown Motel 2 stars

10220 Main Street , Clarence, NY 14031, United States

#1 of 3 hotels in Clarence

Guests' Choice

Review score

Based on 75 hotel reviews

6.4

Score breakdown

  • Cleanliness

    6.9

  • Comfort

    6.9

  • Location

    7.6

  • Facilities

    6.5

  • Staff

    8.5

  • Value for money

    7.1

  • Free WiFi

    7.5

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Showing 1 – 25

  • Reviewed: 29 June 2025

    6.0
    Step back in history
    • Leisure trip
    • Solo traveller
    • Queen Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Older motel

    Affordable, compared to other hotels

    Stayed in June 2025

  • Reviewed: 29 December 2024

    5.0
    Good location and front desk but room needs repairs.
    • Solo traveller
    • Small Double Room
    • Stayed 1 night
    • Submitted via mobile

    My specific room was in need of repairs. Bathroom door wouldn't open without force and wiggling. Very risky for solo travelers as no window in the bathroom to communicate for help. As with many hotels in the state of NY, overpriced especially in the weekends.

    Convenient location. Front office was respectful during check-in

    Stayed in October 2024

  • Reviewed: 25 October 2024

    5.0
    A fair price for a fair motel
    • Leisure trip
    • Solo traveller
    • Small Double Room
    • Stayed 1 night

    although the room looked clean, there were stains on the sheet. If sheets are washed and still stained, they should be thrown out. Room not very secure - only a chain and a lock in the doorknob. Did not feel safe. should provide written instructions on how to work tv remotes

    microwave and fridge and free wifi

    Stayed in October 2024

  • Reviewed: 26 August 2024

    7.0
    Good value and good location, but would not stay there again.
    • Business trip
    • Solo traveller
    • Small Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Loud neighbors, loud cars, and staff walked in early one morning without knocking and left door open and room unattended another day….yikes

    Convenience to stores and cities

    Stayed in August 2024

  • Reviewed: 3 August 2024

    7.0
    Now that I’m home I see I got charged $100+ for the 27.
    • Leisure trip
    • Solo traveller
    • Small Double Room
    • Stayed 1 night
    • Submitted via mobile

    Maybe some TV but definitely the Internet. It won’t let me on

    The Quiet 🤫

    Stayed in July 2024

  • Reviewed: 6 June 2024

    7.0
    Acceptable stay as bed was comfortable and location met my needs. Just needed a place to sleep.
    • Leisure trip
    • Solo traveller
    • Small Double Room
    • Stayed 1 night

    Checking in was a bit hap-hazzard. No one on site at the desk and phone number on website and phone number on a card at the desk had a full mailbox. Lucky the owner lives upstairs??? Had hot water in bathroom sink, but never got any in the shower (unit 30)

    Room was small, but clean, with very comfortable bed. Had a small fridge and a microwave. AC worked well.

    Stayed in June 2024

  • Reviewed: 1 June 2024

    5.0
    Was ok nothing to write home about.
    • Leisure trip
    • Couple
    • Queen Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The Throw on the bed was not clean

    Close to Antique World

    Stayed in May 2024

  • Reviewed: 28 October 2023

    5.0
    Passable
    • Leisure trip
    • Solo traveller
    • Small Double Room
    • Stayed 1 night
    • Submitted via mobile

    be cleaner and larger

    Stayed in October 2023

  • Reviewed: 5 July 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    There was food that had been left in the fridge. Soda in the freezer. There was instant coffee . No coffee cups, just plastic water cups. No sugar, creamer, or stir stix . The good thing the Kwik stop was right.up the street, we got fresh coffee there...

    This is a very old motel. Our room had been painted new tiles.. Clean overall, very pleasant.. The beds were very comfortable. The owner operator was very friendly and professional.

    Stayed in July 2023

  • Reviewed: 19 August 2025

    2.0
    Inspect before you stay.do not opt for non refudable
    • Leisure trip
    • Solo traveller
    • Small Double Room
    • Stayed 7 nights
    • Submitted via mobile

    Place not as presented. Very tiny room with used condoms and other things in the drawer. Could not stay but was only refunded partially. Not fair

    Location and online pictures

    Stayed in August 2025

  • Reviewed: 16 August 2025

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Small Double Room
    • Stayed 1 night
    • Submitted via mobile

    Would like to see small continental bfast

    Very clean and up to date

    Stayed in August 2025

  • Reviewed: 13 August 2025

    3.0
    It was disappointing that the room was posted available when it was not cleaned!
    • Leisure trip
    • Solo traveller
    • Small Double Room
    • Stayed 1 night
    • Submitted via mobile

    The room was NOT CLEAN: (1) there was a booger (nose-shit)on the blanket cover and it was disgusting!Called the property owner/manager and he gave me a new blanket cover. (2) There were a pair of eye glasses on the floor near window. (3) There was hair on 1 or 2 pillow(s). (4) There was hair in the bath in bathroom. (6) Before leaving I took a shower and wear my clean clothes and used disinfecting wipes to wipe my stuff. However,I felt itchy on different parts of my body at different times for whole day (Luckily it was gone next day). As a result,I had to throw away my socks,underwear and T-shirt I used when I stayed there just to be safer. (7) The pictures attached show (1) -(4).

    Location: seemed it was in a safe area.

    Stayed in August 2025

  • Reviewed: 11 August 2025

    8.0
    Very good
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Beds aren’t the comfiest. But they’re clean!

    Doesn’t look like much from the outside but our room had new flooring, paint, and all new bathroom appliances. We were pleasantly surprised and would definitely stay again for a quick one night passing through.

    Stayed in August 2025

  • Reviewed: 10 August 2025

    3.0
    We won’t be back.
    • Couple
    • Queen Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The entry door was thick with gross dirt, grime and greasy finger prints. I don’t think that door/glass has been cleaned in a few years. The flooring in the room was also filthy although it was fairly new.

    Location. We were attending a funeral the next morning. Bathroom Reno was nicely done. The bed linens were clean and fresh.

    Stayed in August 2025

  • Reviewed: 29 July 2025

    8.0
    Was good for what the price was. Felt very welcomed.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    The room didn’t smell the best. Perhaps leftover cigarette smell from the days of smoking rooms.

    Staff was super friendly. Room was clean and AC was refreshing.

    Stayed in July 2025

  • Reviewed: 28 July 2025

    3.0
    Think Twice
    • Leisure trip
    • Couple
    • Queen Room - Non-Smoking
    • Stayed 2 nights

    So bummed - ended up with bites on us. Seemingly bed bugs. Proprietor was cordial enough when informed. Assured us he had the equipment to clean properly.

    Staff was pleasant enough. Room was made up and serviced after our first night.

    Stayed in July 2025

  • Reviewed: 16 June 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Queen Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Very very clean Freshened up and bright Convenient location Excellent pricing Nothing fancy but perfect for anyone needing a bed for the night I booked this room (last minute) to attend a concert at Highmark Stadium based solely on price. We were completely surprised at the cleanliness and convenience. A nice easy drive back from the stadium. We were able to check in early. Pleasantly greeted upon arrival. I would definitely book here again !

    Stayed in June 2025

  • Reviewed: 19 February 2025

    4.0
    I would like a refund for the Feb 14 as I checked out on the 13.
    • Leisure trip
    • Solo traveller
    • Small Double Room
    • Stayed 4 nights

    My stay was from Feb 10-10, though I had made reservation through the 14th. I told man at hotel that I needed to check out one day early due to very bad weather coming and was told he could not help with that and I would need to talk to Booking.com, so I wasn't happy about that. Parking lot was not plowed, and I had to ask to have for someone to shovel around my car so I didn't slip on ice. He did do that for me. There was no hot water and when I called the number on the "office" door which was locked the voice mail was full and I couldn't leave a message. I did finally find the man who said I needed to leave the hot water running because there was no heat on this side of motel, eventually I did get hot water but had to leave it running for a long time. The man also made excuses because it was winter. I had to pull the large chair to feel more secure in the room. Positives: Greate new TV and Cable and microvalve and frig.

    I liked that is was in Clarence close to my event

    Stayed in February 2025

  • Reviewed: 27 December 2024

    3.0
    Won't come back
    • Leisure trip
    • Couple
    • Queen Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The heater kept blowing hot air even after we turned it down. Ran the water in the bathroom and got no hot water

    Stayed in December 2024

  • Reviewed: 16 December 2024

    9.0
    Midcentury charm along a historic byway
    • Leisure trip
    • Couple
    • Queen Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    It took us farther off the highway than I had expected. While we liked its homey charm, travelers used to more modern or upscale decor may be disappointed. My partner recalls there was something about the little phonebooth sized shower he didn't like, but maybe ijust ts size?

    We really appreciated this old-style motel, with parking immediately in front of our unit. Easy in & out! The owner was very friendly, even affable, despite our late night arrival.. and the room was great! Next morning's drive eastward along this older highway (to get back to the Thruway) took us through cute communities, where I'd love to explore someday...

    Stayed in September 2024

  • Reviewed: 31 October 2024

    4.0
    Expected better property at that price.
    • Leisure trip
    • People with friends
    • Double Room with Two Double Beds - Non Smoking
    • Stayed 1 night
    • Submitted via mobile

    It was dark. No exhaust in the washroom.

    Location was okay.

    Stayed in October 2024

  • Reviewed: 3 September 2024

    1.0
    disaster
    • Leisure trip
    • Family with young children
    • Queen Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    everything

    nothing

    Stayed in September 2024

  • Reviewed: 5 August 2024

    2.0
    In summary, our stay was disgusting.
    • Leisure trip
    • Couple
    • Double Room with Two Double Beds - Non Smoking
    • Stayed 1 night

    The place is dilapidated and falling apart. Looked like it has gone without any significant maintainence for many years. Pieces of trim around the door and window were missing. There were big open cavities exposing the internal framing. There were flies, probably due to the gaping holes in the wall. Chair, covered with grime and filth, could not be sat in. Things in the bathroom had filth in every crevice. Big discarded drink container left on the floor. Freezer partially filled with stuff left behind. No phone. TV did not work. Old, noisey AC unit. No clock radio. No security lock on door.

    The room was quiet. Beds were comfortable. Sheets were clean. Location was good for us. Manager was friendly and helpful.

    Stayed in August 2024

  • Reviewed: 5 August 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night

    Very clean, basic room. Comfortable beds! We stayed in a similarly priced big chain hotel the previous night and the service here was much better!

    Stayed in August 2024

Showing 1 – 25

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