N/a

Clean, excellent location

Stayed in August 2025

It’s a lovely hotel and the staff are incredibly attentive, helpful, and polite. The service level is of a very high standard. The lobby is lovely and the rooms are an excellent size

Stayed in August 2025

Our continued dislike is the fact that access to Wi-Fi is not considered a standard amenity, and you need to subscribe/pay for it separately. Definitely a missed opportunity for the hotel to complete its high level of customer service.

My husband and I have stayed at the Fairmont numerous times, it is our go to hotel when visiting DC. Staying at the Fairmont is always a pleasure, the rooms are very clean, staff is amazing, and the location is great.

Stayed in July 2025

The hotel and staff were very nice. We loved the close proximity to M street in Georgetown.

Stayed in July 2025

Nothing

Great location, clean room and great service.

Stayed in June 2025

N/A

The customer service was amazing

Stayed in July 2025

The weird smell of the carpet

Location

Stayed in June 2025

The housekeeping staff was quite loud every morning, which made it difficult to sleep in. I had to wake up each day to the noise they were making, and although this was the only issue I experienced, it was rather frustrating. Also, having to pay for Wi-Fi doesn’t quite fit with expectations in 2025. Of course, this is the hotel’s policy and it was clearly stated on Booking.com, so this is just a personal opinion. But perhaps including Wi-Fi in the room rate—by raising it slightly, say $15 (daily wifi rate)—might come across as more refined.

The hotel was comfortable, spotlessly clean, very well located, and felt extremely safe. The room was beautifully decorated and the entire place smelled amazing.

Stayed in June 2025

No free WiFi unless an Accor member - I am but needed to pay to get online to access my details, utilises sensors in mini bar so make sure you don't pick up anything to see what it is

Lovely area, very good (if expensive) breakfast, nice bar area

Stayed in May 2025

You guys should have free WiFi.

The hotel, the area, and Angela at the reception qas so kind to give me an early checki . Everyone made my life easy. Jawad was awesome.

Stayed in May 2025

At the Fairmont everything is ala cart, internet, tv, ect. unless of course one joins there program which they send you a link to but your unable to open unless you pay for internet which I believe is about 30 dollars for 24 hours. The health club at the facility is well equipped and has a lap pool but in the basement is poorly ventilated, despite numerous air scrubbing machines throughout the facility which is kind on an subterrain labyrinth. The lap pool area has an excess of Chlorine gas which of course makes your swim a bit more of a challenge.

Room was super comfortable and quiet, excellent king size bed, super amenable maid services. The property is well maintained with plenty of gathering spots indoors and out.

Stayed in May 2025

Breakfast had not much variety

An amazing location, amazing staff, very helpful and great quality of rooms

Stayed in April 2025

We had a room facing M street and it was loud.

Nice location, friendly staff. Comfortable beds and clean rooms. We enjoyed the breakfast buffet. Easy walk to Foggy Bottoms metro, through a cute historic Foggy Bottoms neighborhood.

Stayed in April 2025

Quiet courtyard with birds singing into your window — what a blessing for a big city. Good buffet breakfast, fresh renovation across the property.

Stayed in March 2025

Everything was great.

Beautiful hotel in an excellent location.

Stayed in March 2025

Being charged for Wi-Fi is something I'm not accustomed to. Additionally, the lobby was very crowded but that's to be expected for a popular hotel.

The room was sumptious - upgraded to a balcony room overlooking the courtyard was an added touch. The bed and bathroom, specifically the shower, was extraordinarily comfortable.

Stayed in February 2025

Bathroom tub water was not drained and in the first day mid night I had to clean it and remove lot of hairs which has blocked the drainage line

Friendly staff and they helped me to celebrate my sons birthday and provided surprise birthday cupcake

Stayed in March 2025

Nothing.

Beautiful, clean, lovely staff.

Stayed in February 2025

Nothing

The environment, how it is kept and how well you are treated.

Stayed in February 2025

Nothing

It was a great location, well kept, and great ambiance.

Stayed in February 2025

1. After checking in, we found a box of ink in our room (most likely left behind by previous hotel guests). Hotel should have checked the room before our stay. 2. The bathroom door cannot be locked though it did nor really affect our stay. We did report to hotel when check out, so it can be taken care of for the next guest. 3. Room fridge is full with drinks; cannot put our fruit or water in at all. It will be best if it can be arranged to be half packed so guest can use it also.

Room is roomy; hotel staffs are very polite; location is great for our stay.

Stayed in January 2025

Staff was very nice and very dog friendly without a pet fee!! Location was perfect!

Stayed in December 2024

Nothing

Gym was fab. Rooms were perfect size. Location excellent. Lunch at property was really good.

Stayed in January 2025

I liked everything about the Fairmont

It was generous.

Stayed in January 2025