Reviews of Fairfield by Marriott Inn and Suites Augusta Fort Eisenhower Area 3 stars
2175 Gordon Highway, Augusta, GA 30909, United States

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Reviewed: 1 September 2025 · Stayed in August 2025
Verified reviewReviewed: 21 August 2025 · Stayed in July 2025
Verified reviewCheck-in was easy. The room was small but comfortable. The breakfast was available and decent. They had many options.
Reviewed: 16 August 2025 · Stayed in August 2025
Verified reviewReviewed: 13 August 2025 · Stayed in August 2025
Verified reviewReviewed: 9 August 2025 · Stayed in July 2025
Verified reviewReviewed: 29 July 2025 · Stayed in July 2025
Verified reviewReviewed: 21 July 2025 · Stayed in July 2025
Verified reviewReviewed: 21 July 2025 · Stayed in July 2025
Verified reviewIt was a nice stay. The pool as very cold! But besides that it was a nice stay.
Reviewed: 15 July 2025 · Stayed in April 2025
Verified reviewReviewed: 12 July 2025 · Stayed in June 2025
Verified reviewReviewed: 6 July 2025 · Stayed in July 2025
Verified reviewReviewed: 30 June 2025 · Stayed in June 2025
Verified reviewHow nice and clean the hotel was, the staff was very friendly and welcoming and the breakfast was really good !
The noise on the floor from another room
Thank you so much for choosing to stay with us! We are thrilled to hear that you had a wonderful experience. It was a pleasure to have you, and we truly appreciate your kind words about our staff, breakfast, and the cleanliness of the hotel. We're glad you enjoyed the convenience of our location and that the Wi-Fi met your needs. We hope to welcome you back soon and provide another fantastic stay. If there’s anything we can do for you in the future, please don’t hesitate to reach out.
Thank you so much for choosing to stay with us! We are thrilled to hear that you had a wonderful experience. It was a pleasure to have you, and we truly appreciate your kind words about our staff, breakfast, and the cleanliness of the hotel… Show more
Reviewed: 30 June 2025 · Stayed in June 2025
Verified reviewReviewed: 23 June 2025 · Stayed in June 2025
Verified reviewVery please with breakfast
The first I checked into around 235am was either someone room or they got to reclean the bathroom. Second was clean I however the remote didn't work, they replaced still didn't, I was the TV need to be placed but couldn't until Monday, I was over it once the iron leaked dirt water all over my clean outfit. Quick visit to see a friend dealing with Cancer! Grateful the room was clean. But never again will I choice fairfield. Will upload and share video if needed.
On behalf of the Fairfield Inn team, I would like to sincerely apologize for the experience you had during your stay with us. We strive to provide the highest level of service, and it is clear we fell short of those standards during your visit. We understand how disappointing this must have been, and we truly regret any inconvenience you encountered.Please know that we take your feedback seriously, and we are working to address the issues you mentioned. We hope you will give us another opportunity to provide you with a better experience in the future.Thank you for your understanding and for bringing this to our attention.
On behalf of the Fairfield Inn team, I would like to sincerely apologize for the experience you had during your stay with us. We strive to provide the highest level of service, and it is clear we fell short of those standards during your vi… Show more
Reviewed: 15 May 2025 · Stayed in May 2025
Verified reviewReviewed: 20 April 2025 · Stayed in April 2025
Verified reviewReviewed: 10 April 2025 · Stayed in March 2025
Verified reviewNothing
Thank you so much for the kind review after your recent stay at the Fairfield Inn and Suites. We hope to see you again if your travels bring you back to the area.
Reviewed: 2 March 2025 · Stayed in March 2025
Verified reviewReviewed: 17 February 2025 · Stayed in February 2025
Verified reviewThe breakfast was poor and the help was good.
Cleanliness
On behalf of the Fairfield Inn team, I would like to sincerely apologize for the experience you had during your stay with us. We strive to provide the highest level of service, and it is clear we fell short of those standards during your visit. We understand how disappointing this must have been, and we truly regret any inconvenience you encountered.Please know that we take your feedback seriously, and we are working to address the issues you mentioned. We hope you will give us another opportunity to provide you with a better experience in the future.Thank you for your understanding and for bringing this to our attention.
On behalf of the Fairfield Inn team, I would like to sincerely apologize for the experience you had during your stay with us. We strive to provide the highest level of service, and it is clear we fell short of those standards during your vi… Show more
Reviewed: 15 February 2025 · Stayed in February 2025
Verified reviewStaff was friendly and professional. Accommodations was very comfortable.
N/a
Thank you so much for the kind review after your recent stay at the Fairfield Inn and Suites. We hope to see you again if your travels bring you back to the area.
Reviewed: 27 January 2025 · Stayed in January 2025
Verified reviewPretty quiet where we were
I'm so happy you enjoy your stay with us. Hope to see you again.
Reviewed: 11 January 2025 · Stayed in December 2024
Verified reviewReviewed: 27 December 2024 · Stayed in November 2024
Verified reviewReviewed: 3 December 2024 · Stayed in December 2024
Verified reviewReviewed: 30 November 2024 · Stayed in November 2024
Verified reviewI like the facilities especially the breakfast.
I wish it had an inside hotub and pool.
Thank you so much for the kind review after your recent stay at the Fairfield Inn and Suites. We hope to see you again if your travels bring you back to the area.