Staff’s attitude is not customer friendly

Location and the facilities

Stayed in August 2025

I don't like the hotel charged the parking lot fees. It's really bad. I stay Ramada Hotel , Red roof Inn lots of hotel in Pennsylvania, Niagara falls, New Jersey. I never pay the parking fees. This is my first time I pay .

I like the environment and cleaning. Morning Breakfast is really yummy.

Stayed in July 2025

Garbage area (not really your fault), ice machine on my floor was broken entire visit, other guests were rude, loud and generally obnoxious (again, not your fault). Breakfast was *really* meh.

Staff was exceptional. Professional, kind and helpful.

Stayed in June 2025

They charged 20.00 for parking per night.The parking should be free for guests. There was no trash bags in the trash cans in the room. There wasn't tv channels, but one or two

It was clean and smell clean. The breakfast was good.

Stayed in May 2025

Didn't know i had to pay for parking. Pretty sure gave me double not queen beds- even though I booked 2 queens

Very quiet

Stayed in April 2025

The facilities were well designed and clean. The distribution of rooms and lobby nice. A positive point the availability of paying in cash.

Stayed in April 2025

Room smell stale when we first entered. Once we open window allow fresh air in. Smell subsided

Location was close to Howard university

Stayed in April 2025

N/A

The hotel was clean, the bed was comfortable, noise was minimal, Breakfast was average. There were several places to eat at in the area, several gas stations.

Stayed in February 2025

The only drawbacks were that the hotel charges for parking (around $23 per night), the hotel is on a busy road so there’s quite a lot of traffic noise, the thermostat in our room was a little finicky, and there was a very strong pot smell in our room on our last night (not sure if someone was smoking in an adjacent room or if the smell was coming from outside).

We very much enjoyed our stay here. The staff were friendly and helpful, the room was clean and comfortable, breakfast was good, and the front desk always had yummy cookies.

Stayed in February 2025

Nothing

All was well

Stayed in January 2025

breakfast was Excellent

Stayed in January 2025

It's very neat.. breakfast is good and good customer service

Stayed in January 2025

Took a while for the room to warm up?

Room was nice ...was a Lil cold at times

Stayed in December 2024

No proper public transport. Dont try to come to this area on public transport. I feel its not safe.

Breakfast and comfortable beds.

Stayed in December 2024

The elevators were slow which gave me anxiety when on them. Also the beds were not very comfortable. I dont hold that against them as it is subjective.

Breakfast was great. Staff at the front desk was helpful at check in and when we needed to modify our stay they were very understanding and accommodating. They were extremely friendly throughout our stay.

Stayed in November 2024

no pancakes french toast

stay was nice and quiet friendly atmosphere great location to echostage

Stayed in September 2024

Sleeper sofa was extremely uncomfortable

Clean and staff was nice

Stayed in November 2024

A minor issue I had was that there were no linings in the trash bins in the room and you had to pay for parking. Which I found to be unreasonable considering there was another hotel within a few feet and to make a distinction, I understand having a tag but to charge for that; I found to be unreasonable.

The location is great, considering a gas stating is within walking distance, restaurants are close by, and it is right off of the highway. I live in MD and will highly consider staying here again. The rooms are spacious, all areas were clean, open and bright. A minor issue I had was that there were no linings in the trash bins in the room and you had to pay for parking. Which I found to be unreasonable considering there was another hotel within a few feet and to make a distinction, I understand having a tag but to charge for that; I found to be unreasonable. There is a hot breakfast as an option; which I found to be really good and was much space for family and solo travelers alike. The lobby atmosphere is cute and welcoming. The staff was nice. The check in / out hours were fantastic. I did not get a chance to go to the gym, as it was overnight, but I will check it out next time I stay there.

Stayed in October 2024

The parking space looked like a free place but we still had to pay the parking spot

Stayed in August 2024

The coffee creamer.

I didnot eat breakfast.

Stayed in September 2024

Not in the center

Clean and modern. Good room

Stayed in August 2024

The breakfast. My children wanted waffle so badly but the hotel offered it once throughout our stayed.

The staff and the manger, he was very friendly and entraining.

Stayed in August 2024

Breakfast was very basic with limited choices and not to my liking.

Stayed in August 2024

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