1150 Northpoint Drive, Coppell, 75019, United States
#1 of 4 hotels in Coppell
Guests' ChoiceBased on 110 hotel reviews
9.3Cleanliness
9.6
Comfort
9.5
Location
9.5
Facilities
9.4
Staff
9.5
Value for money
9.3
Free WiFi
9.0
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 21 May 2025
Pamelisha
United StatesNo complaints!
We had a very nice stay at this location. The room was very cozy and the bed was extremely comfortable. I was greeted by Cole and he was absolutely amazing. Cole provided outstanding customer service and he was just overall GREAT! Will definitely stay again
Stayed in May 2025
Reviewed: 5 May 2025
Sheree
United StatesThere were too few channels on the TV.
Loved the breakfast and that it was included; a lot of places don't do that anymore. Also the staff was phenomenal; always helpful and kind!! Also liked that it was located within 30 minutes of the venue I was attending.
Stayed in May 2025
Reviewed: 17 March 2025
Lauren
United StatesSuper clean, comfy beds, great staff! Everyone was super nice and helpful
Stayed in March 2025
Reviewed: 7 February 2025
Maricel
United StatesFlew to Dallas for the weekend and so happy I booked with Fairfield Inn DFW/Coppell. Place is clean and the staff is very friendly. Room was very clean, all amenities were working and location was quiet (even if it is by the highway). The hotel had everything we needed for a short stay. What a hidden gem!
Stayed in February 2025
Reviewed: 12 January 2025
Fanny
FranceIt’s too bad they don’t have room service. It would just be perfect if they did!
Great bed, great location when missing a flight
Stayed in January 2025
Reviewed: 6 January 2025
Irene
United Statesgreat breakfast, enjoyed playing in pool
Stayed in November 2024
Reviewed: 26 December 2024
Jeremy
United StatesWe loved everything about it! Wish we could have stayed longer.
It was quiet, accommodating, clean and the bed was the most comfortable bed we’ve ever slept in. The breakfast was delicious and there was plenty of it! Staff was so nice and welcoming.
Stayed in December 2024
Reviewed: 23 December 2024
Dina
IsraelBreakfast was a bit light - no cheese options, no pancakes, only one waffle machine so there was always a line.
The location was really good. Very close to Grapevine Mall, it's within 5 minutes to the Gaylord and also to various food, shopping and experiences. Clean rooms, spacious, have a mini fridge and a microwave in the room.
Stayed in December 2024
Reviewed: 14 December 2024
Donkey
United StatesN/A... all was good
Everything was very clean and well maintained. Staff was very nice, especially the young lady working the front desk night shift Dec 9-12. Breakfast area was clean, and a decent variety of food. Very good, convenient location near the Samaritan's Purse processing center.
Stayed in December 2024
Reviewed: 25 November 2024
Ruth
United KingdomBreakfast was good but there could have been more healthy options.
Staff were super helpful and friendly and the hotel is clean and comfortable.
Stayed in November 2024
Reviewed: 18 November 2024
Elizabeth
United StatesReally not a problem, but I felt like the room was a little small, but I also had 3 kids I was tripping over. It was a short stay, so we managed.
The staff was so friendly and everything was so clean. My kids and I used the indoor pool, which was perfect for a November stay. The whole facility was so clean, from the lobby to the rooms. I'm always anxious to take my kids to hotels, but the rooms were so clean, I had no worries! The breakfast was really good too. There were a lot of options for food.
Stayed in November 2024
Reviewed: 15 October 2024
Arlette
MexicoIf you have children ask for a room far away from street entrances or ice machines, since they are noisy when using.
Everything is brand new and clean. The staff was amazing and the breakfast buffet was very complete and delicious. 5 minutes away from Grapevine Mills and an amazing variety of activities for the whole family.
Stayed in October 2024
Reviewed: 12 October 2024
Javier
United StatesAll in all it was good except for a bit of dust and some stains on bathroom floor. Other than that it would be great.
The staff was very friendly and helpful
Stayed in October 2024
Reviewed: 18 September 2024
Marina
United StatesThe breakfast was great! The facility was clean, and the staff was friendly and helpful.
Stayed in August 2024
Reviewed: 18 April 2024
Andrews
United StatesLike everything great
Indoor pool peaceful breakfast was great
Stayed in April 2024
Reviewed: 21 March 2024
Amy
United StatesNeeds a little larger closet space and where there is a microwave and fridge in the room need paper towels. Didn’t like having to use tissues or towels when eating.
Located in great area with super friendly staff.
Stayed in March 2024
Reviewed: 12 March 2024
Rajiv
United StatesThere was no Water or any body lotion in the room at all, it was strange that i was asked to pay for water. then i was told that if u have bonvoy account then it would be free
Stayed in March 2024
Reviewed: 31 January 2024
Bosmat
IsraelBreakfast minimal
Easy in and out Quiet Location on main road
Stayed in January 2024
Reviewed: 30 January 2024
Steve
United StatesNothing.
Breakfast was good. The staff was nice and helpful. The property appears new. Very clean and modern. The location is conveniently close to the airport.
Stayed in January 2024
Reviewed: 18 December 2023
Ivey
United StatesThe location was very close. We were in town to visit downtown Grapevine. The breakfast good
Stayed in December 2023
Reviewed: 15 December 2023
Jimmy
United StatesN/A
Great place to stay! Clean and quiet! Friendly staff!
Stayed in November 2023
Reviewed: 7 December 2023
Co
United StatesVery comfortable bed and pillows! Great shower!
Stayed in December 2023
Reviewed: 15 October 2023
Betty
United StatesBananas had been frozen and were black
In a hurry.....only had yogart
Stayed in October 2023
Reviewed: 24 July 2023
Christy
United StatesWe loved the walk in shower. The breakfast was delicious and had a large variety of food and drinks.
Stayed in July 2023
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content