Reviews of Fairfield Inn & Suites by Marriott Buffalo Amherst/University 3 stars
3880 Rensch Road, Amherst, NY 14228, United States

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Reviewed: 28 August 2025 · Stayed in August 2025
Verified reviewReviewed: 28 August 2025 · Stayed in July 2025
Verified reviewLocation
Pool dirty and broken handle to get into pool. Hottab out of service. Room service every other day 🙁
Reviewed: 20 August 2025 · Stayed in August 2025
Verified reviewReviewed: 20 August 2025 · Stayed in August 2025
Verified reviewThis review has been hidden because it doesn't meet our guidelines.
Reviewed: 15 June 2025 · Stayed in May 2025
Verified reviewWe were on the ground floor I suspect because we arrived late. Hotel allows pets and in the early hours we were awoken to a dog barking in a nearby room. Personally not a fan of allowing pets in hotels.
Reviewed: 30 May 2025 · Stayed in May 2025
Verified reviewReviewed: 14 May 2025 · Stayed in May 2025
Verified reviewLocation to University
Food. Breakfast was poor quality
Reviewed: 14 May 2025 · Stayed in April 2025
Verified reviewLocation to college
The breakfast menu is horrible. The food is cold. There were limited choices. The muffins and bread were hard. Juice was watery Room temperature was hard to adjust and the room were cold
Reviewed: 7 May 2025 · Stayed in April 2025
Verified reviewReviewed: 4 April 2025 · Stayed in April 2025
Verified reviewReviewed: 25 February 2025 · Stayed in February 2025
Verified reviewReviewed: 23 February 2025 · Stayed in February 2025
Verified reviewReviewed: 4 December 2024 · Stayed in December 2024
Verified reviewReviewed: 17 September 2024 · Stayed in September 2024
Verified reviewGood location
Hot tub was out of order. Called ahead of time to check they had a hot tub and no one bothered to tell me it has been out of order for months. Housekeeping was only every other day. Fridge in room was set so cold, that it FROZE our food solid. No almond milk at breakfast. Brown bananas. Not enough healthy cereal options.
Reviewed: 16 September 2024 · Stayed in July 2024
Verified reviewReviewed: 13 September 2024 · Stayed in July 2024
Verified reviewReviewed: 1 September 2024 · Stayed in August 2024
Verified reviewIt was clean and in a safe area close to the university.
Reviewed: 30 August 2024 · Stayed in August 2024
Verified reviewSpacious rooms and clean and good facilities
Reviewed: 27 July 2024 · Stayed in July 2024
Verified reviewClean facility. Room smelled good. Ac worked wonderfully
Breakfast food didn't last long. And towels weren't replaced everyday
Thank you so much for the review!
Reviewed: 21 July 2024 · Stayed in July 2024
Verified reviewReviewed: 17 June 2024 · Stayed in June 2024
Verified reviewLocation
Our room was not cleaned. I had to go to the manager to get this done. Our refrigerator was broken. After 3 days and going to the manager it was switched out.
Reviewed: 11 June 2024 · Stayed in May 2024
Verified reviewis very convenient everything is close I be there to pick up my Daughter from college so is very close
The fridge don't work but I tell the front desk she is very nice and offer me to move to different room
Reviewed: 5 June 2024 · Stayed in June 2024
Verified reviewReviewed: 24 May 2024 · Stayed in May 2024
Verified reviewLocation for UB graduation was perfect!!!! Breakfast was as good
Nothing in my experience was bad