Reviews of Fairfield Inn by Marriott Provo 3 stars
1515 South University Avenue, Provo, UT 84601, United States

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Reviewed: 4 September 2025 · Stayed in August 2025
Verified reviewReviewed: 3 September 2025 · Stayed in August 2025
Verified reviewDecent location
Hotel needed update
Reviewed: 25 August 2025 · Stayed in August 2025
Verified reviewReviewed: 23 August 2025 · Stayed in August 2025
Verified reviewThe breakfast was good. The staff were responsive and friendly.
We were led to believe there would be a microwave oven in our room, and there wasn't one. The fridge kept things cold, but we had hoped for a freezer compartment so that we could refreeze our blue ices for our cooler. We had to have our keys reprogrammed three times, which the staff did very willingly, but it was an inconvenience.
Reviewed: 20 August 2025 · Stayed in August 2025
Verified reviewReviewed: 12 August 2025 · Stayed in August 2025
Verified reviewReviewed: 3 August 2025 · Stayed in August 2025
Verified reviewNice clean hotel with friendly employees. The coffee was great and the room was clean!
N/A
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with management leadership team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared w… Show more
Reviewed: 13 July 2025 · Stayed in July 2025
Verified reviewLocation to restaurants and other hotels
Showing it’s age a bit but by no means bad
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with management leadership team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared w… Show more
Reviewed: 30 June 2025 · Stayed in June 2025
Verified reviewReviewed: 29 June 2025 · Stayed in June 2025
Verified reviewReviewed: 9 June 2025 · Stayed in May 2025
Verified reviewReviewed: 6 June 2025 · Stayed in June 2025
Verified reviewLocation was ok
Old. My TV did. It work in my room and they could not get it to work. They could not change my room.
Thank you for taking the time to give us your feedback. We are sorry that we fell short of our goal of a comfortable nights rest. We have notified management in the hopes this is an isolated issue. Again, we thank you for taking the time to give us your feedback.
Thank you for taking the time to give us your feedback. We are sorry that we fell short of our goal of a comfortable nights rest. We have notified management in the hopes this is an isolated issue. Again, we thank you for taking the time to… Show more
Reviewed: 8 May 2025 · Stayed in May 2025
Verified reviewReviewed: 4 May 2025 · Stayed in April 2025
Verified reviewReviewed: 21 April 2025 · Stayed in April 2025
Verified reviewBreakfast room is pretty small. Worst breakfast I have had in a hotel.
Pool area not well maintain. you can see mold on walls. Very limited parking space, ended up parking in the hotel next door.
Thank you for taking the time to give us your feedback. We are sorry that we fell short of our goal of a comfortable nights rest. We have notified management in the hopes this is an isolated issue. Again, we thank you for taking the time to give us your feedback.
Thank you for taking the time to give us your feedback. We are sorry that we fell short of our goal of a comfortable nights rest. We have notified management in the hopes this is an isolated issue. Again, we thank you for taking the time to… Show more
Reviewed: 11 April 2025 · Stayed in March 2025
Verified reviewThe food was generally fine as most breakfasts are hotels.
Our room was noisy because it was right outside by the busy road.
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with management leadership team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared w… Show more
Reviewed: 11 March 2025 · Stayed in March 2025
Verified reviewReviewed: 6 March 2025 · Stayed in March 2025
Verified reviewBreakfast was pretty good . i wish they had more coffee. seemed to run out quick
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with management leadership team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared w… Show more
Reviewed: 2 February 2025 · Stayed in January 2025
Verified reviewReviewed: 10 December 2024 · Stayed in December 2024
Verified reviewStaff was awesome.
Nothing.
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with management leadership team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared w… Show more
Reviewed: 4 December 2024 · Stayed in December 2024
Verified reviewIt was okay.
I would like to have had scrambled eggs and bacon.
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with management leadership team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared w… Show more
Reviewed: 11 November 2024 · Stayed in November 2024
Verified reviewIt needs a little updating.
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with management leadership team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared w… Show more
Reviewed: 16 October 2024 · Stayed in October 2024
Verified reviewLocation to freeway and restaurants.
Too expensive for this older property! Breakfast was poor!
Thank you for taking the time to give us your feedback. We are sorry that we fell short of our goal of a comfortable nights rest. We have notified management in the hopes this is an isolated issue. Again, we thank you for taking the time to give us your feedback.
Thank you for taking the time to give us your feedback. We are sorry that we fell short of our goal of a comfortable nights rest. We have notified management in the hopes this is an isolated issue. Again, we thank you for taking the time to… Show more
Reviewed: 3 October 2024 · Stayed in September 2024
Verified reviewLocation was decent.
The rooms were outdated and not very clean. The fact the rooms only get cleaned once every three days is disgusting as well. The breakfast items very also nothing to be amazed with in fact I did not even eat after the first day. The entire facility needed some attention in the cleanliness aspect.
Thank you for taking the time to give us your feedback. We are sorry that we fell short of our goal of a comfortable nights rest. We have notified management in the hopes this is an isolated issue. Again, we thank you for taking the time to give us your feedback.
Thank you for taking the time to give us your feedback. We are sorry that we fell short of our goal of a comfortable nights rest. We have notified management in the hopes this is an isolated issue. Again, we thank you for taking the time to… Show more
Reviewed: 25 September 2024 · Stayed in September 2024
Verified review