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  5. Reviews of Comfort Inn & Suites Phoenix North - Deer Valley

Reviews of Comfort Inn & Suites Phoenix North - Deer Valley This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

17017 North Black Canyon Highway, Deer Valley, Phoenix, AZ 85023, United States

#105 of 144 hotels in Phoenix

Guests' Choice

Review Score

Based on 246 hotel reviews

6.8

Score breakdown

  • Cleanliness

    7.2

  • Comfort

    7.4

  • Location

    7.2

  • Facilities

    7.0

  • Staff

    8.1

  • Value for money

    7.3

  • Free Wifi

    9.4

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: July 28, 2025

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Standard Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Room keys didn't work. Had to replace them twice.

    Close to freeway

    Stayed in July 2025

  • Reviewed: May 9, 2025

    8.0
    Very Good
    • Business trip
    • Solo traveler
    • Standard King Room with Roll-in Shower - Accessible/Non-Smoking
    • Stayed 4 nights
    • Submitted from a mobile device

    Room shower needed a little work.

    Stayed in May 2025

  • Reviewed: April 14, 2025

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Standard Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    For some reason the hotel was pretty humid in the lobby area and the breakfast area and the hallways.

    All the staff was very nice down to the person serving breakfast. Also, the room was very clean.

    Stayed in April 2025

  • Reviewed: April 12, 2025

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Standard Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    There was homeless people in the front of hotel

    Breakfast was includef

    Stayed in March 2025

  • Reviewed: April 9, 2025

    8.0
    Felt safe
    • Leisure trip
    • Group
    • Standard Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    None

    Food being included

    Stayed in April 2025

  • Reviewed: March 9, 2025

    7.0
    Nice
    • Leisure trip
    • Family with young children
    • Standard Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    Wasn't clean as it could have been carpet was really dirty.

    The staff services were very good.

    Stayed in March 2025

  • Reviewed: February 19, 2025

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Didn't try to shower. They didn't have hot water. They offered a $35.00 refund and said we needed to contact however we made the booking. Thank you..Glenda Hunt. allenglenda@aol.com

    How to get the $25.00 refund because they had no hot water.

    Stayed in February 2025

  • Reviewed: January 21, 2025

    7.0
    Not sure if I would go back
    • Leisure trip
    • Family with young children
    • Standard Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Run down, fan on auto didn’t work, our room had a cracked window

    Breakfast choices- variety, comfortable beds

    Stayed in January 2025

  • Reviewed: December 27, 2024

    8.0
    Staff was top shelf! Will be back
    • Leisure trip
    • Family with young children
    • Standard King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The staff really made the stay a high value experience, namely Nick, Paola, Anna & Karen as well as the housekeeping staff!

    Stayed in December 2024

  • Reviewed: December 20, 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Deluxe King Room with Sitting Area and Sofa-Bed - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    No hot water. Got a call that morning that the water heater was out, and it wouldn't be fixed anytime soon. We could cancel, or stay anyway , and get a discount. We stayed. Not a really big problem. Worked around it. 4

    Nice rooms. Very comfy bed. Slept great!

    Stayed in December 2024

  • Reviewed: November 12, 2024

    6.0
    Good, and definitely pleasant stay. Very good in terms of price point.
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non Smoking
    • Stayed 1 night

    Overall, there wasn't anything that stood out as being unsatisfactory. The room was clean and pleasantly furnished and the the beds were comfortable. If anything could use improvement is the coffee selection in the breakfast buffet section..

    Breakfast could use some improvement in terms of food selections, but was overall decent. The coffee definitely needs improvement and was very week and lacked flavor.

    Stayed in November 2024

  • Reviewed: October 12, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Standard King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    The pool area wasn't kept well. I've come to Arizona for years and stayed in hotels and this by far had the dirtiest pool area and worst food ever. The continental breakfast was not good at all. The eggs, sausage, waffles and French toast were pretty bad. Those especially were so bad tasting I spit them out or just took a couple of bites and left the rest.

    The price was decent. Clean sheets, good room temperature. Evening front desk employees more friendly than the daytime employees.

    Stayed in October 2024

  • Reviewed: September 18, 2024

    8.0
    Very Good
    • Business trip
    • Solo traveler
    • Standard King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    I clean soft bed with a warm shower always makes a great day.

    Stayed in September 2024

  • Reviewed: August 3, 2024

    7.0
    All things considered it was a good stay, in spite of the unfriendliness.
    • Leisure trip
    • Solo traveler
    • Standard King Room with Roll-in Shower - Accessible/Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Please extend the breakfast time to the same as checkout time. If you get in late and you’re sick then you sleep in a bit later, and really need food. When I checked in the night before, the lady was very impersonal and robotic. Just not friendly. I understand that she must hear a lot of garbage from people who are disrespectful to her. However I’m not one of those people. A little bit of friendliness will go a very long way.All things considered it was a good stay, in spite of the unfriendliness. The refrigerator freezer was way too small and did not get cold enough.

    I just ate the scrambled eggs and they were okay. I had a cold and so I didn’t make the breakfast time. However, as I was eating eggs, I asked the cleanup lady if there was salt, and she got very angry with me and said the breakfast was closed. I was suffering from illness. I didn’t need a scolding. She could have been a lot nicer. She had a nasty mood. I was very glad that I got to eat some thing.

    Stayed in July 2024

  • Reviewed: July 6, 2024

    6.0
    While there were a few issues, they were resolved in a timely manner.
    • Leisure trip
    • Family with young children
    • Standard Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights

    Our toilet wasn't functioning the first night but was fixed the next day. There was no fruit at the breakfast. We weren't notified of the Wi-fi password changing.

    Staff was friendly. Floors in the room were nice quality. Breakfast was a good value. Workout room was decent.

    Stayed in July 2024

  • Reviewed: June 24, 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Standard Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Very good, love the waffle maker,all the food that was to be hot, was, and just saying good morning to other guest was pleasant

    Stayed in June 2024

  • Reviewed: May 4, 2024

    8.0
    great location for the business I had to conduct
    • Business trip
    • Solo traveler
    • Standard Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 4 nights

    na

    na

    Stayed in April 2024

  • Reviewed: April 25, 2024

    8.0
    Pleasant landing in phoenix
    • Leisure trip
    • Family with young children
    • Standard King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The staff were super friendly and the breakfast was tasty. Pool was sunny and secluded. Good location next to Starbucks and waffle house!

    Stayed in March 2024

  • Reviewed: April 21, 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Standard King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    No coffee at breakfast

    Stayed in April 2024

  • Reviewed: April 2, 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • King Room - Non Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The breakfast was bad - undercooked potatoes, cold eggs, undercooked sausage. Food barely warm. The food was the biggest detriment.

    Stayed in April 2024

  • Reviewed: February 14, 2024

    8.0
    Great location! Comfortable and clean! Professional courteous staff! Highly recommend!
    • Leisure trip
    • Solo traveler
    • Standard King Room - Non-Smoking
    • Stayed 1 night

    There was nothing that I didn't like.

    I could see it had been renovated in the last 5 years or so. The bed was comfortable and the room was clean. The staff I encountered was very nice. The location was fantastic right off the interstate with restaurants and shops all around.

    Stayed in January 2024

  • Reviewed: February 8, 2024

    8.0
    Like expected.
    • Business trip
    • Solo traveler
    • Standard Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 3 nights

    Like expected.

    Stayed in January 2024

  • Reviewed: January 1, 2024

    8.0
    8
    • Leisure trip
    • Solo traveler
    • Standard Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    No stress

    Stayed in December 2023

  • Reviewed: December 3, 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Standard Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 5 nights
    • Submitted from a mobile device

    Poor customer service at front desk

    Stayed in November 2023

Showing 1 - 25

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