The noise in the room (I had earplugs so it was not a major issue but I would have trouble to sleep otherwise and the breakfast room, which is small and thus comically packed after 8:00.

The location and the very nice staff.

Stayed in July 2025

Bathroom a little small and towels quite small

Location, breakfast and staff

Stayed in July 2025

Perfect location!

Stayed in June 2025

In two of the four nights I spend there some type of alarm went off, on the second night it was the fire alarm and everyone was exiting the building in panic. I know space is an issue in NY but it was difficult to find a table during breakfast

The location is great, the staff was friendly, the breakfast options were good, the room was clean and comfortable.

Stayed in July 2025

Common areas were dirty. No fridge in room. Bare bones lobby.

Large room by NYC standards. Outstanding breakfast. Location near multiple subway stations. Comfy bed. Terrific shower.

Stayed in July 2025

Room is tooooo small. We were with a 3 year old and had a king size bed reservation and we were miserable.

Location is good, walking distance to Empire State/Times Square and other attractions. Breakfast is fine and helps to get comfy, not looking around in the morning to properly eat something - which is really hard in NYC. Wifi is really good and fast.

Stayed in June 2025

All the staff, especially Meghan from the front desk. She was very helpful and friendly, as well as having great energy.

Stayed in May 2025

We would have liked a little more variety at breakfast, a few tomatoes, cucumbers or slices of cheese would have been enough.

The location in the flower district was incredibly good, you had direct subway connections at 28th street on 6th and 7th avenue. It was perfect for exploring the city. Rooms were spacious and well equipped by New York standards.

Stayed in May 2025

We had issues with the air conditioning and were moved to a different room. The hotel should consider upgrading the A/C system.

The hotel is on a lovely flower-lined street, close to the Empire State Building and Macy’s. The staff was very helpful – special thanks to Darren for his great tips! Free bottled water at the front desk was a nice bonus.

Stayed in April 2025

It’s noise at a certain moments of the night due to a roof top across the street

Location

Stayed in May 2025

Breakfast could be a bit more varied.

Location, staff, big room and big bed

Stayed in May 2025

modern, clean, good location and very friendly staff - especially Megan - many thanks 🤗

Stayed in April 2025

The size of the beds and mattresses too soft.

The location and breakfast.

Stayed in April 2025

Very good location with metro stations close by.

Stayed in March 2025

Great location with a rooftop!

Stayed in April 2025

The hotel equipment is not the newest and the rooms are quite narrow, but this is standard for a hotel in Midtown.

Darren at the Front desk always had a big smile on his face and tried to help us out to make our stay more enjoyable whenever he could! Overall the employees of the hotel were extremely friendly and service-oriented, also Tina at the breakfast buffet was amazing with our little kids.

Stayed in April 2025

Room did seem a bit cramped (room with two double beds) but probably to be expected given the prime manhattan location.

Location is great, very easy access to most major landmarks tourists will want to cover, as well as subway stations and bus stops close by. Staff was great, very friendly at reception. Few extras were certainly appreciated, such as the free waterbottles (as many as you need through your stay), all day availability of free coffee, tea and hot water, as well as some delicious cookies at tea time. Breakfast buffet was nice with a great mix of items, but they could change it up a bit from day to day. We stayed 7 days and the only thing that typically changed was the type of sausage. The rooftop terrace is very nice when the weather is good. Microwave is available in lobby. The hotel is on the flower street so everyday the street was lined up with beautiful plants and flowers for sale.

Stayed in April 2025

Room size and price! Too small and expensive.

Location. The hotel is well located in the NYC dowtown. It is near subway station (red line) and the greatest part of the city attractions like Madson square garden, train station, Times square, Empire state, Vessel, Radiocity, Rockfeller center, bakeries, markets, etc. Central park is a little bit far from the hotel, but of course one can walk till there. Breakfast is also good. Simple, but good! Staff was very attentive too.

Stayed in February 2025

Housekeeping wasn’t that great and we had to request coffee and tea as they hadn’t replaced from the day before. The deposit of $50 a day was also a bit of a shock as we were totally unaware of this.

Was very nice - clean,well appointed and great location. Staff were very good and friendly. Good option for New York City

Stayed in March 2025

Location and breakfast

Stayed in March 2025

Nothing! Everything ok!

Location

Stayed in February 2025

Not many gluten free breakfast options

Clean Super close to everything

Stayed in February 2025

We booked a 2 double bed room as we were a party of 2 adults and 1 child. We found the room quite tight for space with limited clothes storage space. Since several visitors showed up at the breakfast area in their pyjamas, management should consider a dress requirement for breakfast service. The hotels front could use some upkeep by repairing missing stone facade panels.

Hotel is clean, warm, daily room service and in a great location. 12 noon check out time was perfect for us. Would definitely recommend.

Stayed in February 2025

Very decent hotel for the price, great location

Stayed in November 2024