Reviews of Chester Inn & Suites 3 stars
11440 Chester Road, Sharonville, OH 45246, United States

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Reviewed: 2 September 2025 · Stayed in September 2025
Verified reviewReviewed: 30 August 2025 · Stayed in August 2025
Verified reviewReviewed: 23 August 2025 · Stayed in August 2025
Verified reviewReviewed: 3 August 2025 · Stayed in July 2025
Verified reviewReviewed: 31 July 2025 · Stayed in July 2025
Verified reviewReviewed: 27 July 2025 · Stayed in July 2025
Verified reviewReviewed: 27 July 2025 · Stayed in July 2025
Verified reviewLocation
Really dirty and low class
Reviewed: 23 July 2025 · Stayed in May 2025
Verified reviewClean comfortable
Area
Reviewed: 21 July 2025 · Stayed in July 2025
Verified reviewReviewed: 10 July 2025 · Stayed in April 2025
Verified reviewReviewed: 9 July 2025 · Stayed in July 2025
Verified reviewThe pool was warm. The rooms were clean. Very quiet because not many guests at the hotel.
There was no breakfast like advertised. The man at the front desk struggled to communicate effectively and did not understand. He was not very helpful when asked for things and the manager had to get involved to assist. No towels in the pool area. Under new management and the hotel definitely needs some updates and remodeling
Reviewed: 17 June 2025 · Stayed in June 2025
Verified reviewReviewed: 14 June 2025 · Stayed in June 2025
Verified reviewThe staff was very nice and understanding and the pool was clean
Checking in at 3 in the afternoon Didn't like that there is no towels in pool room
Reviewed: 9 June 2025 · Stayed in June 2025
Verified reviewNot much, really.
It was extremely dirty, it smelled like smoke and we had trouble breathing due to the strong smell of smoke. Just a very gross and uncomfortable hotel.
Reviewed: 8 June 2025 · Stayed in June 2025
Verified reviewReviewed: 27 May 2025 · Stayed in May 2025
Verified reviewReviewed: 26 May 2025 · Stayed in May 2025
Verified reviewThe AC was very loud & blew right in my face (laying closest to it in bed). No breakfast.
Reviewed: 23 May 2025 · Stayed in May 2025
Verified reviewReviewed: 7 May 2025 · Stayed in May 2025
Verified reviewReviewed: 5 May 2025 · Stayed in May 2025
Verified reviewGood location. Only 20 minutes from Cincinnati.
It was clean but not incredibly clean.
Reviewed: 2 May 2025 · Stayed in May 2025
Verified reviewReviewed: 29 April 2025 · Stayed in April 2025
Verified reviewReviewed: 27 April 2025 · Stayed in April 2025
Verified reviewNothing
Staff wasn’t very friendly. Said they had breakfast on the web site and they did not. The pool was not heated and too cold to swim in and that was the only reason I chose to stay here. The bathroom in my room was very dirty hair everywhere and used toilet paper. All around the stay here was bad.
Reviewed: 26 April 2025 · Stayed in April 2025
Verified reviewThe location and vacancy
Could use a face lift and be more strict on the no smoking. Especially marijuana.
Reviewed: 19 April 2025 · Stayed in April 2025
Verified reviewIt’s close to the convention center
The bed was uncomfortable and kept falling down off of the box spring stand. There were dirty towels left from previous occupant and the toilet obviously hadn’t been scrubbed in a long time