Reviews of Fairfield Inn & Suites Austin Downtown
76 East Avenue, Austin, 78701, United States
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Reviewed: 17 August 2025 · Stayed in July 2025
Verified reviewRooms are spacious, clean and great place overall.
No pool
Thank you for your perfect 10/10 rating and for sharing your feedback! We’re delighted to hear you enjoyed our spacious and clean rooms, as well as your overall experience with us. While we don’t have a pool, we’re glad the rest of your stay made a positive impression. We look forward to welcoming you back again soon!
Thank you for your perfect 10/10 rating and for sharing your feedback! We’re delighted to hear you enjoyed our spacious and clean rooms, as well as your overall experience with us. While we don’t have a pool, we’re glad the rest of your… Show more
Reviewed: 29 July 2025 · Stayed in July 2025
Verified reviewReviewed: 5 June 2025 · Stayed in May 2025
Verified reviewReviewed: 10 May 2025 · Stayed in April 2025
Verified reviewReviewed: 10 February 2025 · Stayed in February 2025
Verified reviewBack door opens to bar on rainy street
Dear Guest, Thank you for your wonderful 10/10 review on Booking.com! We're delighted to hear that you enjoyed your stay and that everything from our staff to cleanliness, location, and facilities met your expectations. We're glad you appreciated the comfort and value, and we hope the convenience of the back door to the bar on Rainey Street was a great bonus during your visit! We look forward to welcoming you back soon for another fantastic stay! Best regards, Christian Garcia Front Office Supervisor Fairfield Inn & Suites Austin Downtown
Dear Guest, Thank you for your wonderful 10/10 review on Booking.com! We're delighted to hear that you enjoyed your stay and that everything from our staff to cleanliness, location, and facilities met your expectations. We're … Show more
Reviewed: 2 January 2025 · Stayed in January 2025
Verified reviewCleanliness and friendliness of the employees
The price and the variety of food
Dear Lujain, Thank you for sharing your experience with us and for staying at Fairfield Inn & Suites Austin Downtown! We’re so glad to hear that we were able to make your New Year's Eve special and that you appreciated the cleanliness of our hotel and the friendliness of our team. We also appreciate your feedback on the value for money and food variety. We always strive to improve, and your comments will help us focus on areas where we can make enhancements for future guests. We hope to have the pleasure of welcoming you back for another wonderful stay! Best Regards, Christian Garcia
Dear Lujain, Thank you for sharing your experience with us and for staying at Fairfield Inn & Suites Austin Downtown! We’re so glad to hear that we were able to make your New Year's Eve special and that you appreciated the cleanlin… Show more
Reviewed: 25 November 2024 · Stayed in November 2024
Verified reviewI room was facing Rainer street and the noise from the music and all went into early morning hours!! No wonder you put ear plugs on night stand. Would not have stayed there if I had known that. Also the $45.00 a night parking fee seems steep on a room that costs that much!
Dear Richard, Thank you for staying with us at Fairfield Inn & Suites Austin Downtown, and for taking the time to provide valuable feedback. We're thrilled to hear that you rated our staff, cleanliness, location, facilities, and comfort with perfect scores! We truly appreciate your kind words about the service and the overall experience. We sincerely apologize for the noise disturbance during your stay. We understand how important a peaceful environment is for a restful night, and we’re sorry the noise from Rainier Street affected your comfort. We will take your feedback into consideration to ensure we communicate this better to future guests. Regarding the parking fee, we understand your concern, and we appreciate your input. We strive to offer great value to our guests and will review this aspect to ensure we provide the best possible experience moving forward. Thank you again for your feedback, and we hope to have the opportunity to welcome you back for a more enjoyable stay. Warm regards, Christian Garcia
Dear Richard, Thank you for staying with us at Fairfield Inn & Suites Austin Downtown, and for taking the time to provide valuable feedback. We're thrilled to hear that you rated our staff, cleanliness, location, facilities, and co… Show more
Reviewed: 13 November 2024 · Stayed in November 2024
Verified reviewN/a
Dear Sinda, Thank you for staying at Fairfield Inn & Suites Austin Downtown and for sharing your review. We’re delighted to hear you had a great experience with us! We appreciate your positive rating and will continue to strive for excellence in all areas. If there’s anything specific we can improve to make your next stay even more enjoyable, please don’t hesitate to let us know. We hope to welcome you back soon! Warm regards, Christian Garcia Front Office Supervisor
Dear Sinda, Thank you for staying at Fairfield Inn & Suites Austin Downtown and for sharing your review. We’re delighted to hear you had a great experience with us! We appreciate your positive rating and will continue to strive for ex… Show more
Reviewed: 4 November 2024 · Stayed in November 2024
Verified reviewReviewed: 17 October 2024 · Stayed in October 2024
Verified reviewVery clean, modern, location, good breakfast, friendly staff
Nothing
Dear Melissa, Thank you so much for your fantastic review and perfect score! We're thrilled to hear that you enjoyed our clean, modern facilities, convenient location, and breakfast offerings. Our team is dedicated to providing friendly service, so it's wonderful to know we made your stay enjoyable. We hope to welcome you back soon for another excellent experience! Warm regards, Christian Garcia Front Office Supervisor
Dear Melissa, Thank you so much for your fantastic review and perfect score! We're thrilled to hear that you enjoyed our clean, modern facilities, convenient location, and breakfast offerings. Our team is dedicated to providing friendl… Show more
Reviewed: 14 October 2024 · Stayed in October 2024
Verified reviewReviewed: 5 October 2024 · Stayed in July 2024
Verified reviewReviewed: 14 September 2024 · Stayed in August 2024
Verified reviewNice staff, nice place.
Dear Xinyi, Thank you for your kind words! We’re happy to hear that you enjoyed our staff and our property. We look forward to welcoming you back for another pleasant stay! Best regards, Christian Garcia
Reviewed: 19 August 2024 · Stayed in August 2024
Verified reviewRJ front desk gave AMAZING CUSTOMER SERVICE and information regarding my stay.
Javier manager informed me 3 times after I verbalized understanding to move my car like I was a kid. I was already on the way out the door and he still repeated himself. I was not blocking any cars and if I was my car was running with someone in the drivers seat to move. Common sense and courtesy to move if blocking traffic with the limited space.
Dear Ambra, Thank you for sharing your feedback about your recent stay at Fairfield Inn & Suites Austin Downtown. We’re thrilled to hear that RJ at the front desk provided you with amazing customer service and valuable information during your stay. We’ll be sure to recognize RJ for his outstanding efforts. We appreciate your understanding and thank you for choosing to stay with us. If there’s anything we can do to make your next visit more enjoyable, please don’t hesitate to reach out. Best Regards, Christian Garcia
Dear Ambra, Thank you for sharing your feedback about your recent stay at Fairfield Inn & Suites Austin Downtown. We’re thrilled to hear that RJ at the front desk provided you with amazing customer service and valuable information duri… Show more
Reviewed: 14 August 2024 · Stayed in August 2024
Verified reviewReviewed: 12 August 2024 · Stayed in August 2024
Verified reviewClose to entertain areas Breakfast was good
No free parking for the hotel Had to pay a $56 fee to park in there garage That was not mentioned on Booking.com
Dear Maria Raquel, Thank you for sharing your feedback about your recent stay with us. We’re glad to hear that you enjoyed our location and found the breakfast to your liking. I apologize for any inconvenience caused by the parking fee. We strive to provide clear and accurate information about our services and amenities. I will review our listings to ensure that parking information is clearly communicated to avoid any confusion in the future. We appreciate your feedback and hope to have the opportunity to welcome you back for a more seamless experience. Best Regards, Christian Garcia
Dear Maria Raquel, Thank you for sharing your feedback about your recent stay with us. We’re glad to hear that you enjoyed our location and found the breakfast to your liking. I apologize for any inconvenience caused by the parking fee. W… Show more
Reviewed: 31 July 2024 · Stayed in July 2024
Verified reviewReviewed: 31 July 2024 · Stayed in July 2024
Verified reviewReviewed: 25 July 2024 · Stayed in July 2024
Verified reviewReviewed: 23 July 2024 · Stayed in July 2024
Verified reviewstaff was really friendly and helpful, the hotel was clean with comfy beds .
Dear Jyoti, Thank you for your kind words! We’re delighted to hear that you found our staff friendly and helpful and that you enjoyed the cleanliness and comfort of our beds. Your positive feedback is greatly appreciated, and we look forward to welcoming you back for another great stay in the future. Best Regards, Christian Garcia
Dear Jyoti, Thank you for your kind words! We’re delighted to hear that you found our staff friendly and helpful and that you enjoyed the cleanliness and comfort of our beds. Your positive feedback is greatly appreciated, and we look forw… Show more
Reviewed: 22 July 2024 · Stayed in July 2024
Verified reviewWe could hear the music from the bars. It went on every night until 2am. This make it hard to sleep.
Dear Maurice, Thank you for sharing your experience with us and for providing such valuable feedback. We’re pleased to hear that you found our staff, cleanliness, and facilities to be exceptional. However, we sincerely apologize for the noise from the nearby bars that disrupted your sleep. Austin is known for its vibrant nightlife, and while we appreciate the energy it brings to the area, we understand that it can impact your comfort. We’re actively exploring ways to address noise concerns and enhance our guests' experience. Your insights are important to us, and we hope to welcome you back for a more restful stay in the future. Warm regards, Christian Garcia Front Office Supervisor
Dear Maurice, Thank you for sharing your experience with us and for providing such valuable feedback. We’re pleased to hear that you found our staff, cleanliness, and facilities to be exceptional. However, we sincerely apologize for the no… Show more
Reviewed: 17 July 2024 · Stayed in July 2024
Verified reviewReviewed: 15 July 2024 · Stayed in July 2024
Verified reviewReviewed: 15 July 2024 · Stayed in July 2024
Verified reviewGreat location, clean
Dear Noah, Thank you for your fantastic feedback and perfect ratings! We’re thrilled to hear that you had a great stay at our hotel and found our location, cleanliness, and facilities to be exceptional. Your kind words about our staff and the overall experience mean a lot to us. We’re delighted that you enjoyed your time at Fairfield Inn & Suites Austin Downtown and look forward to welcoming you back for another great visit! Warm regards, Christian Garcia Front Office Supervisor
Dear Noah, Thank you for your fantastic feedback and perfect ratings! We’re thrilled to hear that you had a great stay at our hotel and found our location, cleanliness, and facilities to be exceptional. Your kind words about our staff and… Show more