They double charged me. Then the woman working the front desk gave my kids dad the wrong room key so he went into 214 instead of 314 then was asked to leave the hotel for "walking into someone else's room". That's 100% her fault. How else would he have gotten in their room? So of course we immediately left as asked. Still have not been refunded. It's a $400 charge. We had to leave 3 days early as well due to her mistake.

Clean and comfortable

Stayed in June 2025

The roaches in the room and the elevator.And then they wake you up at 8:30 am just to ask if you will be checking out that day.

Location

Stayed in April 2025

Tv wasn’t working, a/c & heat wasn’t working, roach in room and on elevator, refrigerator was rusted

Tub was clean

Stayed in February 2025

This review has been hidden because it doesn't meet our guidelines.

The AC was broke or something. Found dirty sox on my bathroom.. crumbs and food all over the floor.. the paid for the room online and then when I got to the hotel they charged me more.

I enjoyed the kitchen and the shower the most.

Stayed in June 2023

They never let me stay because they thought I didn’t pay

Nice

Stayed in July 2025

To many bogus

No like

Stayed in January 2025

Roaches everywhere

Stayed in December 2024

Staff and the way they handle business

The ac didn’t work when I let the front desk know the lady got upset and came to the room and told me we could just go to a different room. Once I was able to get to the other room it was filthy it had not been clean in god only knows how long when I told the lady that it was unacceptable she then advised me to leave and she would issue a refund! I still haven’t received my refund

Stayed in December 2024

Staff was extremely abrasive and rude. I was turned away after already making a reservation online because there was a 7 day minimum stay requirement but i know that that’s not true. The woman was yelling at everyone, it was truly insane and unacceptable.

Stayed in September 2024

Roaches everywhere. Bed was uncomfortable. The front desk lady was outside smoking cigarettes & didn’t want to provide me a room that I already had paid for saying that they don’t do nightly stays that it’s a weekly stay place

Nothing

Stayed in September 2024

Service horrible, staff was unfriendly, room was not what is advertised. They stole my money, by charging me for the full week. I left after the third day of being there. It appeared to have people of not having good intentions, like drugs on the premises.

Nothing

Stayed in September 2024

Did aa Mgr was rude and unsympathetic.

Stayed in July 2024

Dirty!!!!!!!

Nothing

Stayed in July 2024

Appliances were rusty.

It was clean and a decent bed, bathroom was clean, we needed a room because our power went out from Hurricane Beryl. I was happy to have a room. Everywhere was booked or not available because the hotel lost power.

Stayed in July 2024

I sent an email. Was a very uncomfortable feeling arriving after hours. So much that I didn’t stay. I have requested a refund.

Nothing at all except.

Stayed in April 2024

Nothing

Very unprofessional guy at front desk on the phone couldn't get clean towels

Stayed in March 2024

Needs a remodel, some stuff is a bit old and you can tell. Pillows are flat.

Awesome staff. Easy check in and check out. Clean. Easy to find.

Stayed in December 2023

Roaches everywhere

Nothing

Stayed in November 2023

That there wasn't an ice machine.

I like the location.

Stayed in October 2023

They’re have an infestation of roaches the stairway is nasty and filthy

Didn’t like anything about the property

Stayed in October 2023

The staff was Rude. It has roaches, dirty bedding, mold, rusted refrigerators. Kids ABOVE STOMPING ALL MORNING! Terrence smelled like marijuana once he Finally made it to the desk for me to check in. The other guy, the BB One attitude was nasty for No Reason. It's just Gross in there!!! The whole Hotel. Might as well be considered as a Motel . I believe CH's are house keeping which pretty much explain why the sheets were dusty. I'd love to be refunded some of my money for having to sleep through those conditions.

Nothing

Stayed in October 2023

Roaches and rudeness

The location closer to job.

Stayed in September 2023

I CHECKED IN PAID FOR ROOM AND CHECKED OUT WITHIN 5 MIN. WAS PROMISED A REFUND BUT HAVENT RECIVED I AM HANDICAPPESAID FULLY REFUNDABLE WHEN MADE RESERVATION .D AND DROVE AROUND BUILDING 3 TIMES UNABLE TO FIND ANY PARKING SPOTS! ON TOP OF THAT NO OUTSIDE LIGHTING TO SEE ROOM NUMBER OR ANYTHING I WAS ALONE AND WOULD HAVE TO MAKE SEVERAL TRIPS TO ROOM. THERFORE I DINT FEEL SAFE AND I COULDNT PARK ANYWHERE. I WENT INSIDE CANCELLED AND ASKED FOR A REFUND THE YOUNG MAN WORKING SAID HE COULD NOT PRINT ME ANYTHING TO SHOW THE REFUND BUT SAID I SHOULD RECEIVE YHE REUND IN 2 OR 3 DAYS ASSUME THOSE WERE WORKING DAYS.THIS WAS DONE ON AUGUST 1ST BOOKING .COM MADE THESE RESERVATIONS FOR ME AND HAVE BEEN TRYING TO GET MY MONEY BACK . THE SITE SAID FULLY REFUNDABLE AND I MADE SURE OF THIS DUE TO THE FACT I HAD NEVER STAYED HERE BEFORE .

NOTHING

Stayed in August 2023