There are few power outlets near the bed and the water flow in the bathroom tub is very small.

It's close to the airport, but the airport shuttle bus only starts at 7am, so we had to take Uber ourselves.

Stayed in August 2025

No hair dryer in room. No toilet paper. We had to go find someone and we did a late check in. This is our 3rd time staying here and this was the only time we were dissatisfied

Location

Stayed in July 2025

It was stinking in the hallway and room. Not clean.

Just okay for a night stay in a location near the airport. iHop nearby.

Stayed in June 2025

3rd floor smelled of cigarettes pretty badly. Room 337 had light bulbs that didn't work and the land-line telephone was not operational. We switched to room 237 and all seemed well there. The light bulbs are way too blue and intense (ring shaped halogens in the bedside lamps) they need to be a softer yellow for bedside lamps.

The service from Destiny was excellent, especially considering the stressful situation that was unfolding due to the weather. Even when I asked to be moved to a different floor, she didn't hesitate and did so with a smile on her face.

Stayed in July 2025

I did not know much about when to request for room cleaning

Quiet place easy to work in the room.

Stayed in May 2025

As soon as we walked in, we were hit by a foul, lingering smell, like the room hadn’t seen a proper cleaning in weeks. There was no sign of any freshener to help. Still, worn out from a long journey, we had no energy to complain and decided to stick with it.

Property location

Stayed in May 2025

Some of the staff was rude

Some of the stuff was respectful

Stayed in May 2025

Was close to the mall and check-in was easy

Stayed in April 2025

Bathroom sink had no water pressure not enough to wash your hands or brush your teeth

Stayed in May 2025

Visitors in the other rooms were very noisy, talks, music, very disturbing.

Hotel was close to the airport and shopping mall. Also close to other great hotels. the elevator was fast and specious. Shuttle service and the driver were excellent. The driver was very helpful. Also, booking via the web went fast and easily. Credit card or debit card both could have been used, nice! Thanks,

Stayed in May 2025

It need more breakfast food only had muffins and coffee

Not in public Area out in open

Stayed in May 2025

Rare smell

Location

Stayed in May 2025

Part of choosing the location was a shuttle to Newark Airport. When I needed a ride to the airport, the shuttle was broken and cost me $35 for a 5-minute ride to the airport. The hotel offered no alternative or assistance.

Stayed in April 2025

Found a used condom wrapper on the side of the bed.. The hotel itself is dingy. Not well sound proofed could hear all conversations happening in the hallways. Could also hear my neighbors. For the price there are MUCH nicer hotels in the area. Their airport shuttle was broken so could not get rides to and from the airport.

Booking.com price was cheaper than other hotels in the area. There are two restaurants within walking distance of the hotel. Close to airport, if their shuttle is working.

Stayed in April 2025

They charged for parking which I didn’t know about being my last visit I got my whole deposit back

Stayed in April 2025

The fridge’s noice in the room was loud.

The location was good. We stayed here for shopping in the At Mills Jersey Gardens Outlet. You can walk to the mall from the hotel.

Stayed in April 2025

The only vending machine was broken and no restrooms in lobby .Need for the pillows to be more fluffy...

Nice location and comfortable nio noise.

Stayed in April 2025

Slow check in and disrespectful

Location

Stayed in March 2025

Room didn’t filter out adjoining rooms noises very well. Cleanliness of room and outdated feel. Overall room seemed dim and dark.

On site parking. Resonable rate. 24 hour ihop within walking distance.

Stayed in March 2025

Well,l think from now on my wife and l will get great service. We noticed people that the city is helping live there are distracting staff from their holiday/ business customers. Some of these people are rude and block up the lobby. Its a turn off as we have been coming for years. I like your staff,but at times we were made to wait while dealing with these peoples issues.

Stayed in February 2025

Absolutely no hot water, couldn't shower at all

Room was clean, bed was comfy

Stayed in January 2025

They provided free shuttle to airport. so kind

Stayed in December 2024

I had to pay a separate fee for my pet. I booked my stay online and chose this place because it's pet friendly and price was lower than other similar places. When I arrived I had to pay another $200 for my cat. Idk why this was not included in the price. This means I was not paying less for this place, they just tricked me into thinking I was saving $. If I am booking a place with a pet I should be charged for it upfront. Not ok to give you a surprise charge when you arrive and just assum I have the extra $ to pay it. I do not appreciate getting bamboozled. Also, not very clean. I was disappointed with the old dirty rug in my room. Hallways are also not kept up and not clean.

The staff was great.

Stayed in November 2024

The employees are very rude and unpolite, except for only one woman who was nice to us once. As the hotel were in a very good location for us, we stayed and had to return one more time, but never more. The breakfast is a joke, doesnt exist. Price versus benefits arent good. We do not recommend this hotel. That's it!

Stayed in October 2024