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Reviews of Express Inn & Suites

6020 Southwest Freeway, Houston, TX 77057, United States

#8 of 21 B&Bs and Inns in Houston

Guests' Choice

Review score

Based on 63 hotel reviews

8.6

Score breakdown

  • Cleanliness

    9.0

  • Comfort

    8.9

  • Location

    8.6

  • Facilities

    8.9

  • Staff

    9.0

  • Value for money

    8.8

  • Free WiFi

    9.5

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Showing 1 – 25

  • Reviewed: 22 July 2025

    8.0
    Very roomy for the 4 of us and it was clean. I’d stay there again!
    • Leisure trip
    • Group
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Busy area and loud customers all around, but that’s not the hotel’s fault 😊

    Easy access to freeway

    Stayed in June 2025

  • Reviewed: 16 June 2025

    8.0
    Very good
    • Leisure trip
    • Couple
    • King Studio
    • Stayed 2 nights
    • Submitted via mobile

    No hangers for clothes, no iron or ironing board. I love my breakfast but it wasn't offered. Although the place does seem new so maybe they haven't gotten around to it.

    It was nice, rooms were made up while we were out.

    Stayed in June 2025

  • Reviewed: 5 March 2025

    8.0
    Very good!
    • Leisure trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    Convenient location, easy rate and good quality

    The setup is clean and tidy and of good quality. Only inconvenience is the traffic noise, would be really great if the rooms are sound proofed!

    Stayed in March 2025

  • Reviewed: 4 March 2025

    10
    The staff was nice and room was big and clean ..
    • Leisure trip
    • Couple
    • King Studio
    • Stayed 1 night
    • Submitted via mobile

    The nice big bed.

    It was nice and clean lots of room and there was no issues with others on property perfectly good night 😴

    Stayed in February 2025

  • Reviewed: 22 January 2025

    8.0
    We were glad that our families were able to get rooms there and be together.
    • Leisure trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The staff was good. The rooms were nice and clean, except for not having breakfast and some other things in the room, like a coffeemaker, iron with small ironing board, blow dryer.

    What do you mean? There was no breakfast?

    Stayed in January 2025

  • Reviewed: 20 May 2024

    10
    Would stay again
    • Family with young children
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    Only thing I didn’t like is the cars on the street passing by making a lot of noise with the exhaust

    Very clean, amazing staff

    Stayed in May 2024

  • Reviewed: 20 April 2024

    10
    Excellent stay in prime location
    • Leisure trip
    • Group
    • Deluxe Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Nothing

    This was a prime location for the Galleria area. The staff was very pleasant & friendly.

    Stayed in March 2024

  • Reviewed: 4 March 2024

    8.0
    Pretty good deal and comfortable stay for a weekend
    • Leisure trip
    • Group
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    Floor wasn’t swept in my room there was long hair in the restroom and the sink had a few trimmings of what looked like beard. Cigarette buds all over the stairs and parking. Maybe a centralized gazebo designated for smoking would help to keep people off the stairs and balcony’s from smoking.

    Up to date facility, parking was neat. close to a gas station convenience store

    Stayed in March 2024

  • Reviewed: 4 March 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • King Studio
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    Clean and nice location

    Stayed in March 2024

  • Reviewed: 9 January 2024

    9.0
    My stay was very relaxing, secure, and peaceful.
    • Leisure trip
    • Solo traveller
    • King Studio
    • Stayed 2 nights
    • Submitted via mobile

    If the room had an iron, ironing board, and cloth hangers the room would have been exceptionally.

    I liked the room, the location and the staff were very friendly.

    Stayed in January 2024

  • Reviewed: 7 January 2024

    9.0
    As expected
    • Leisure trip
    • Couple
    • King Studio
    • Stayed 1 night

    Advertised free breakfast but you can´t really call it a breakfast.

    Clean, new-looking.

    Stayed in January 2024

  • Reviewed: 20 November 2023

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 2 nights

    Location was great. Very clean.

    Stayed in November 2023

  • Reviewed: 20 October 2023

    9.0
    Nice brand new property
    • Leisure trip
    • Couple
    • King Studio
    • Stayed 1 night
    • Submitted via mobile

    Outside noise is easily heard at night

    Brand new, spacious and modern rooms

    Stayed in October 2023

  • Reviewed: 2 October 2023

    10
    Excellent stay. Best stay in Houston
    • Business trip
    • Solo traveller
    • King Studio
    • Stayed 1 night
    • Submitted via mobile

    The only thing I can say I didn’t like was the address took me to the middle of highway and I had to manually find it on side road. Since it being a newly open place I’m sure it will get resolved.

    Great room! Super clean, well lit parking lot and area feel safe with the security and lighting. Will definitely book here every time I trip to Houston.

    Stayed in October 2023

  • Reviewed: 28 August 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • King Studio
    • Stayed 1 night
    • Submitted via mobile

    Everything was great

    Very clean. Comfortable bed. Nice staff.

    Stayed in August 2023

  • Reviewed: 27 May 2025

    7.0
    Great but would have been better if they had breakfast!!!
    • Business trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 1 night

    No breakfast???

    Everything!!

    Stayed in May 2025

  • Reviewed: 14 August 2024

    7.0
    Worth the price, would stay here again
    • Leisure trip
    • Family with young children
    • King Studio
    • Stayed 1 night
    • Submitted via mobile

    Neighborhood wasn’t the nicest

    Room was nice, staff was friendly

    Stayed in August 2024

  • Reviewed: 29 April 2024

    1.0
    Terríble hotel and staff
    • Business trip
    • Solo traveller
    • King Studio
    • Stayed 1 night
    • Submitted via mobile

    Suffocating smell of cleaning product. At check in they told me I could leave my luggage at their store until my flight time, but in the morning they said they couldn't anymore. Also I forgot my prescription glasses and sent message yesterday, trying to recover it but they never replied.

    Nothing. Worst place I ever stayed.

    Stayed in April 2024

  • Reviewed: 26 April 2024

    7.0
    For a $100.00 bucks, it was just OK. Those little things (the blinds, getting coffee right (geez)..
    • Leisure trip
    • Couple
    • King Studio
    • Stayed 1 night

    Breakfast was a let down. There were some small muffins put out in a plexiglass case. I went to prepare coffee, there were no stirrers to stir the coffee. The lids were the wrong size for the Styrofoam cups. trying to take coffee up to my wife the way she likes it was more difficult then it needed to be. You need stirrers to stir cream and sugar in. The wrong size lids or the wrong size cups make taking the coffee anywhere a mess. May seem like a small thing but it was the last thing I saw concerning the hotel.. In the hotel room, the blind wasn't functioning properly. Had to hold the blind while pulling the chain so that it wouldn't get stuck.

    I liked the price. I asked for a non-smoking room. The first room we got had the smell of smoke and not the legal kind. I complained and the clerk changed our room easy enough. Shower was adequate pressure and hot. Room had a modern feel to it. A/C worked very well.

    Stayed in April 2024

  • Reviewed: 14 March 2024

    5.0
    Was good
    • Couple
    • King Studio
    • Stayed 1 night
    • Submitted via mobile

    The floor was super dirty and the room smelled too much as new construction. Breakfast is offered but there was just coffee and wafles

    Location

    Stayed in March 2024

  • Reviewed: 21 February 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 1 night

    Too close to the highway and a gasline station. too noisy. The room is not so clean

    Good place and close to downtown

    Stayed in January 2024

  • Reviewed: 4 February 2024

    1.0
    Horrible
    • Leisure trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    This owner/management is a disgrace! I left my drivers license in the room (they acknowledged they found it) but refused to take the time to mail it back to me. I even offered to pay for the stamp. Absolutely pathetic, will tell this story 1000 times over!

    Stayed in January 2024

  • Reviewed: 6 December 2023

    7.0
    Met my needs
    • Business trip
    • Solo traveller
    • King Studio
    • Stayed 1 night

    Location was a bit rough, right on a main road next to a busy and not so safe looking gas station. Fine to stay for a night but not a family friendly location by any means. Hotel DID not send a final receipt. Price quoted on Booking.com was not what the hotel ended up charging (not unusual as Booking.com doesn't always capture additional fees) so I have no final receipt and since this was a business expense I am struggling get the expense approved as I have no final receipt. Have called the hotel a half dozen times and sent two emails. No response. I usually rely on emailed receipts but if you are staying here, make sure to request a print out as getting in touch with them later for anything is impossible.

    Space was clean, looks as advertised and had free parking! Fridge in room was nice but that's it. I asked at reception for a fork and they said no, didn't have any even though they offer breakfast and I could see the breakfast utensils ?? weird.

    Stayed in October 2023

  • Reviewed: 28 October 2023

    1.0
    Terrible experience I couldn’t even take breakfast and had to leave 2 hrs before I planned because of the terrible situa
    • Leisure trip
    • Solo traveller
    • King Studio
    • Stayed 1 night
    • Submitted via mobile

    Just one person in the reception. She was a young nice lady! I thought the location was just fine, however there was an issue with a drunk woman who came and literally assault her and myself knocking on my door. It turned out to be a nightmare

    It’s new and clean

    Stayed in October 2023

Showing 1 – 25

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