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Reviews of Express Inn & Suites 2 stars

1215 East Interstate 30, Greenville, TX 75402, United States

#8 of 9 hotels in Greenville

Guests' Choice

Review score

Based on 123 hotel reviews

4.7

Score breakdown

  • Cleanliness

    5.9

  • Comfort

    5.8

  • Location

    6.2

  • Facilities

    5.5

  • Staff

    7.0

  • Value for money

    5.8

  • Free WiFi

    7.0

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Showing 1 – 25

  • Reviewed: 6 August 2025

    4.0
    Disappointing
    • Leisure trip
    • Family with young children
    • Standard King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    The bathroom && the soap , there where more big towels then wash towels

    Vending machine

    Stayed in August 2025

  • Reviewed: 28 June 2025

    4.0
    Disappointing
    • Leisure trip
    • Solo traveller
    • Standard King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The owner or whoever he is was extremely rude and unprofessional. Everyone and everything else was great, but he ruined it.

    Stayed in June 2025

  • Reviewed: 22 June 2025

    6.0
    Thanks
    • Leisure trip
    • Solo traveller
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    The carpets need to be changed or removed completely

    Neatness and location

    Stayed in June 2025

  • Reviewed: 9 January 2025

    4.0
    Women not happy with feeling on cleanliness.
    • People with friends
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Bath tub dripping water from tap all night, smoke detector has a bag on it, bathroom door is very hard to closes. Buckets in hall to catch water we hope and not drainage water/sewage. Door at rear entrance not locking, rug in hall very dirty in areas. Found 2 bugs in room but no cockroach or bedbugs. Rug wet in room along washroom wall.

    The room temperature was ok for sleeping.

    Stayed in January 2025

  • Reviewed: 12 July 2023

    5.0
    Never again….
    • Leisure trip
    • Group
    • Standard King Room - Smoking
    • Stayed 1 night
    • Submitted via mobile

    Hotel was old and room had a crack in the wall leading to the outside and no fire detector in the room. Hallway leading to our room smelled like chlorine and was hot.

    Breakfast was in a brown paper bag…. Grab and go.

    Stayed in June 2023

  • Reviewed: 11 June 2023

    5.0
    Passable
    • Leisure trip
    • Solo traveller
    • Standard King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    unsecure entrance doors entire time, tv didnt work, shandy looking characters around building, roach under towel in bathroom. noisy all the time . unattended children in pool.

    location.

    Stayed in June 2023

  • Reviewed: 23 May 2023

    4.0
    Disappointing
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Smoking
    • Stayed 1 night
    • Submitted via mobile

    There were a lot of questionable people around and the GPS could not recognize the address correctly so it was hard to find.

    It was a cheap place to stay, convenient to food.

    Stayed in May 2023

  • Reviewed: 13 May 2023

    4.0
    we won’t come back. there are nicer hotels nearby.
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    the side door was warped and would not close. the only security was our door lock. there were roaches in the bathtub. there was loud music in the parking lot at 2 am.

    location and cleanliness of bedroom

    Stayed in May 2023

  • Reviewed: 16 January 2023

    6.0
    Living in an ashtray
    • Leisure trip
    • Solo traveller
    • Standard King Room - Non-Smoking
    • Stayed 6 nights
    • Submitted via mobile

    It smelled like cigarette smoke in there so bad that it almost made me sick. They advertised that they have breakfast, which is why I chose to stay there. But they DO NOT HAVE BREAKFAST. This is yet another property on Booking that is incorrectly listed, and still using the pandemic as an excuse to cut breakfast out. They have these pathetic little brown bags that they put a granola bar and a pear in and call breakfast. They didn’t even have normal coffee cups. They had a little tiny white Styrofoam things.

    The housekeeping staff do a great job of keeping the rooms clean. Its right next door to McDonalds and literally right off the interstate.

    Stayed in January 2023

  • Reviewed: 21 November 2022

    4.0
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Smoking
    • Stayed 1 night
    • Submitted via mobile

    This review has been hidden because it doesn't meet our guidelines.

  • Reviewed: 24 October 2022

    6.0
    We asked for our money back and lect!!!]
    • Leisure trip
    • Family with young children
    • Standard King Room - Smoking
    • Stayed 1 night
    • Submitted via mobile

    Our assigned room had door open and a man was sleeping on top of the bed!!! We got assigned another room and there were bags on the bed as if someone had checked in!!!

    N/A

    Stayed in October 2022

  • Reviewed: 26 September 2022

    5.0
    I would never go there again
    • Leisure trip
    • Couple
    • Standard King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    VERY rough part of town. High crime area. there was a shooting right across from us as we were loading up to go.

    Staff was very responsive and friendly

    Stayed in September 2022

  • Reviewed: 25 June 2025

    1.0
    Unpleasant.
    • Business trip
    • Family with young children
    • Standard King Room - Non-Smoking
    • Stayed 1 night

    Everything....

    I did not bother to try their breakfast because of the poor state of the facility...

    Stayed in June 2025

  • Reviewed: 23 June 2025

    1.0
    I couldn’t stay. I gave them back the key and left with my family immediately. I need my refund.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    I didn’t like the room, the bathroom, the hallways, the swimming pool sight and the surroundings, both up and down stairs were stuffy and smelling cigarette. Toilets are filthy even dead bugs in rooms. Beds not made. I am still expecting my money back.

    I didn’t like it at all. The smell was bad.

    Stayed in June 2025

  • Reviewed: 21 June 2025

    1.0
    Very poor
    • Leisure trip
    • Solo traveller
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    The place smelled really bad. The outdoor swimming pool had about 3 feet of filthy green dirty water in it. Couldn't use it. The bathroom door would not close. The toilet wouldn't flush half of the time. The carpeting in the halls and room was worn with holes in it in several places. The outside needed to be refreshed with paint and landscaping. The dresser drawers had debris in them. Needed to be cleaned out. Would never stay here again or recommend this motel to anyone. 😡😡

    Stayed in June 2025

  • Reviewed: 9 June 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Standard King Room - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    They could have the pool open but overall is great yes

    Staff was very accommodating

    Stayed in June 2025

  • Reviewed: 30 May 2025

    1.0
    Won’t be going back
    • Couple
    • Standard King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Was very dirty and smelled like smoke even though we did get a non smoking room. We did not feel comfortable. Staff was polite but the hotel itself was in very poor condition.

    Stayed in May 2025

  • Reviewed: 15 May 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Standard King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The carpets were sticky

    The price

    Stayed in May 2025

  • Reviewed: 5 April 2025

    10
    The price location was everything..money well spent
    • Leisure trip
    • Couple
    • Standard King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The room was large and very clean bed super comfortable

    This property was very clean and staff super friendly.i really enjoyed the night I spent here easy access to food and highway excellent for the price I’ll be back soon

    Stayed in April 2025

  • Reviewed: 16 February 2025

    1.0
    Very poor
    • Solo traveller
    • Standard King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    it only allows four photos but i promise it’s really really bad yall. Feces on the walls.. blood.. god knows what.

    Stayed in January 2025

  • Reviewed: 28 May 2024

    1.0
    Very poor
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    they charged my card for 2 nites I did not stay

    I did not stay at this location because my room was upstairs and I cant climb stairs

    Stayed in May 2024

  • Reviewed: 19 May 2024

    2.0
    Very poor
    • Business trip
    • Solo traveller
    • Standard King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    The room needs remodeling and they need new towels and bedding. Also it was very hard to ignore the smell of the room.

    Very nice staff!

    Stayed in May 2024

  • Reviewed: 7 May 2024

    10
    Very comfortable stay rooms are excellent staff are excellent and especially front desk
    • Business trip
    • Couple
    • Standard King Room - Smoking
    • Stayed 8 nights
    • Submitted via mobile

    Didn’t have any dislikes

    Front Desk And Staff Were Amazing I Would Recommend This Place To Family And Friends

    Stayed in April 2024

  • Reviewed: 6 May 2024

    1.0
    Not a good one. Could have been better.
    • Leisure trip
    • Group
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night

    The location was not as nice as I thought it would be, the rooms did not look like the pictures, it was not as clean as it should have been inside the room, hotel, and outside, I asked for a room next to a door and got it, but the door locks at a certain time and when I got back it would not let me in with my key so I had to walk around the block to the front door to get in. No one told me that that was their process due to homeless people coming in at night. I began to feel unsafe then. The manger dismissed my concerns due to safety and was not very polite.

    The check-in clerk was nice and polite. They had cameras around the hotel.

    Stayed in May 2024

Showing 1 – 25

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