Reviews of Executive Inn and Suites Tyler 2 stars
3701 Chandler Highway, Tyler, TX 75702, United States
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Reviewed: 3 September 2025 · Stayed in August 2025
Verified reviewReviewed: 28 July 2025 · Stayed in July 2025
Verified reviewBeautiful spacious room. Freshly updated. Good bathroom. Great front desk service.
I liked everything.?
Thank you for such positive feedback, we appreciate you choosing us during your stay and we hope to have the chance of seeing you again.
Reviewed: 21 July 2025 · Stayed in July 2025
Verified reviewN/A
N/A
Thank you for such positive feedback, we appreciate you choosing us during your stay. come visit us soon.
Reviewed: 14 July 2025 · Stayed in June 2025
Verified reviewReviewed: 7 July 2025 · Stayed in June 2025
Verified reviewNot much at all - the bed was okay - and the room was sufficient.
The door did not close properly - you could see through the door/frame. The road and hotel noise was extremely loud at all times. Road racing down the street, Radios blasting outside our door at 3:30am. Groundskeeper moving a tub on wheels at 5:30am. Housekeeping knocking on door at 9am when check out is 11am. Pillows were uncomfortable. The breakfast was not very much at all - didn't even eat there as it did not even look appetizing.
Reviewed: 5 July 2025 · Stayed in July 2025
Verified reviewReviewed: 27 June 2025 · Stayed in June 2025
Verified reviewReviewed: 19 June 2025 · Stayed in June 2025
Verified reviewAlways an excellent stay when I need to drive to Tyler...services are always good.
Only a small issue, my key card didn't work, but the front desk was very accommodating.
Thank you for choosing us during your stay, Paul, we appreciate such positive feedback! and also, we apologies for the issue that you had during your stay about the key that didn't work. Come visit soon!
Reviewed: 16 June 2025 · Stayed in June 2025
Verified reviewThe Beds Were A Little Stiff Than To My Liking But Can Be Good For People With Back Problems.
Thank you for such positive feedback, we appreciate you choosing us during your stay and we hope to have the chance of seeing you again.
Reviewed: 15 June 2025 · Stayed in June 2025
Verified reviewReviewed: 12 June 2025 · Stayed in June 2025
Verified reviewThe room was a nice size.
The staffs poor communication caused them to unlock my door and try to kick me out right after I came out of the shower (I was undressed). I had extended my stay and had spoken and gotten it approved by someone in the office but that had not been communicated. It was ridiculous. Would I ever stay there again? No.
sorry about the inconvenience you had during your stay. The reservation you had was registered under different name then you had in your room name. The office was trying to call you since it was way pass checkout time and the housekeeping were trying to knock the door, and no one was opening the door and that's the reason we had to open the door.
sorry about the inconvenience you had during your stay. The reservation you had was registered under different name then you had in your room name. The office was trying to call you since it was way pass checkout time and the housekeeping w… Show more
Reviewed: 10 June 2025 · Stayed in June 2025
Verified reviewReviewed: 9 June 2025 · Stayed in June 2025
Verified reviewNothing
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Reviewed: 6 June 2025 · Stayed in June 2025
Verified reviewAnything and everything was no more than three miles away and the hotel was very clean and the people were great!!!
All good!!!
Thank you for your compliments and for choosing us during your stay, we appreciate you very much! come visit us again soon.
Reviewed: 1 June 2025 · Stayed in May 2025
Verified reviewThe room was comfortable enough.
At check in, it took a long time for him to find my reservation. The swing bar lock on our door was broken. The breakfast was small and there was no liquid creamer option for coffee. The location was good, but coming from the west the turn into the parking lot is tricky and the left turn out of the parking lot is also tough; I was glad we were not pulling a trailer.
Reviewed: 30 May 2025 · Stayed in May 2025
Verified reviewThey cancel my booking 5 minutes before getting there
Reviewed: 29 May 2025 · Stayed in May 2025
Verified reviewStaff were polite
Bed bugs in there and bathroom needs to be upgraded beds are old.
Reviewed: 21 May 2025 · Stayed in May 2025
Verified reviewEverything
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Thank you for your compliment, Shakira! we appreciate you, come visit soon!
Reviewed: 17 May 2025 · Stayed in May 2025
Verified reviewClean and fit for purpose
Breakfast wasn't great
Thank you for the feedback!!
Reviewed: 15 May 2025 · Stayed in April 2025
Verified reviewReviewed: 12 May 2025 · Stayed in April 2025
Verified reviewReviewed: 10 May 2025 · Stayed in March 2025
Verified reviewReviewed: 4 May 2025 · Stayed in May 2025
Verified reviewReviewed: 4 May 2025 · Stayed in May 2025
Verified reviewOur booking was cancelled with no warning. We showed up and they had given our rooms 2 someone else. We traveled 6 hours to get there and had to find orher accommodations at 10pm, with kids in the car who were really tired from the trip.
Reviewed: 4 May 2025 · Stayed in May 2025
Verified review