21 Lake Avenue Extension, Danbury, CT 06811, United States
#14 of 15 hotels in Danbury
Guests' ChoiceBased on 369 hotel reviews
7.1Cleanliness
7.7
Comfort
8.0
Location
8.4
Facilities
7.3
Staff
7.8
Value for money
7.4
Free WiFi
9.1
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End of dialog contentReviewed: 2 September 2025
Yann
United StatesI had to walk 0.2 miles each time to go to by bedroom. Given the very few cars I saw on the parking during the 3 days, you could have given me a closer room
Close to my appointments
Stayed in August 2025
Reviewed: 31 August 2025
John
United StatesStaff entered room although do not disturb sign was out.
Stayed in August 2025
Reviewed: 29 August 2025
Lisa
United StatesBreakfast was overpriced and hyped (oatmeal was packaged, yogurt was only flavored and sweetened, "hot" items were unappetizing). Fitness room-- elliptical worked okay but was very noisy, and cycle was impossible to adjust. I could not get a receipt for my stay since I booked with you instead of them.
The room was comfortable-- bed was great! The common facilities (patio area and inside area with the piano) were pleasant. Dinner food was very good. Waitpeople at both dinner and breakfast were pleasant.
Stayed in August 2025
Reviewed: 26 August 2025
Verdie
United Statesno one came by with fresh towels etc.
the price of the room was excellent, staff friendly.
Stayed in August 2025
Reviewed: 21 August 2025
Krystal
United StatesThe shower was freezing, I couldn’t get the water to warm up, no matter how long I kept it running
Clean and smelled nice
Stayed in August 2025
Reviewed: 17 August 2025
Sally
United StatesCurtains don’t close, allowing outside lights to shine in when you are trying to sleep.
Clean rooms. Friendly staff. Comfortable beds and bedding.
Stayed in August 2025
Reviewed: 9 August 2025
Richard
United StatesPet fee is pretty high!
Stayed in August 2025
Reviewed: 6 August 2025
Kotowicz
United StatesWhen we arrived the person at the front desk said we didn't have a reservation and I showed her a paper copy of my confirmed booking. she also was rude to my wife. She insisted I call the booking.com. Finally some one found the reservation . This is not what we expect. We had a wonderful last time
Stayed in July 2025
Reviewed: 27 July 2025
Alix
United StatesEverything was ok
Everyone was nice
Stayed in June 2025
Reviewed: 7 July 2025
Elizabeth
United StatesThe shower is very difficult to work. LOUD squeak in bathroom door. The hotel needs an upgrade
Convenient to get to from rt84. Stayed there 16 yrs ago for a wedding.
Stayed in July 2025
Reviewed: 30 June 2025
Cheryl
United StatesContinental breakfast lacking any milk alternatives for those with dairy allergies to use in coffee or cold cereal. Food lackluster.
Convenient, clean.
Stayed in June 2025
Reviewed: 14 June 2025
Barbara
United StatesNo matter how many people are on line to check in or check out, there are system problems. Staff are nice but they need more of them.
Clean and comfortable
Stayed in June 2025
Reviewed: 9 May 2025
Andrea
United KingdomI left a custom pillow and a remote for my fire stick. I tried calling several times. Only to be told that their cleaning staff was not available. Or they would call me back or email me and I never heard back. That was extremely disappointing.
The state and the property were lovely! The younger lady at the front desk was amazing. She was kind, considerate and really nice to have a quick chat with.
Stayed in April 2025
Reviewed: 3 May 2025
Mary
United StatesNeeds some updates in bathroom.
The room was okay, a little outdated. Bed comfortable. They offered breakfast, did not try. They have a restaurant/bar onsite, food was good, reasonably priced, wait staff pleasant. Swimming pool onsite, did not utilize.
Stayed in May 2025
Reviewed: 28 April 2025
Williams
United StatesThe smell of pot!
Stayed in April 2025
Reviewed: 19 April 2025
Diane
United StatesThe pillows could have been less hard, and the hallway carpets could be cleaner or replaced.
The bed was comfortable, and the rooms were clean
Stayed in April 2025
Reviewed: 4 April 2025
Creamer
United StatesWhen I book they put me on the second floor. I asked if it was near the elevator because I had a broken leg. Then they put me on the first floor, but it was all the way across the building and a very long walk. Other than that, everything was fine.
Stayed in January 2025
Reviewed: 14 March 2025
Young
United StatesLamps weren't plugged in. Coffee machine didn't work. No room service.
The helpful staff.
Stayed in March 2025
Reviewed: 14 March 2025
Donna
United Statesthe booking process was awful we called early to book a room with the zides party room blocked and the person we spoke to had NO CLUE..eventually i had to spend way more money going through booking.
room was nice and clean
Stayed in March 2025
Reviewed: 14 February 2025
Richard
United StatesNeed to update the tv/ cable system as I couldn’t get certain stations. Older hotel .
Location
Stayed in February 2025
Reviewed: 12 February 2025
Lisa
United StatesGood value for a nice clean hotel
Stayed in February 2025
Reviewed: 29 January 2025
Lisa
United StatesWe had a bit of trouble wit( the heater I. Our room. It worked but not on auto.
Good value, nicer than others I. This price range
Stayed in January 2025
Reviewed: 27 January 2025
Josephine
United StatesThey gave me a CONNECTING ROOM. which allows sound from the adjoining room to be heard. not a good setup. wish they had advised me about this, I would have requested a different room. Connecting rooms are always bad. Heating system is noisy. fan cycles off and on and off and on. so I had to leave it on, and use earplugs to mitigate noise. Bathrooms could use a nightlight; leaving the bright bathroom light on at night is not pleasant to see at 2am. Overall, it’s a nice hotel, but rooms need updating, and improvement.
room is ok.
Stayed in January 2025
Reviewed: 25 January 2025
Judith
United StatesThe bathtub stopper was stuck in the down position resulting in water filling the tub during my showers to drain the water required a lot of consistent force on the stopper lever. I hurt my hand trying to hold it down long enough for the water to drain. I asked the staff to drain it when I left for work in the morning I arrived to find the water had not been drained. I ended up jamming a wash cloth under the stopper to keep it from shutting all the way But seriously why should I have to say, over and over that the tub wasn't working properly?
Convenient Comfortable bed Fridge, microwave and coffee maker Good amount of towels
Stayed in January 2025
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