Only one elevator was in working order.

Breakfast was an excellent value to our stay as a family of four. The hotel was close to Busch Gardens.

Stayed in August 2025

Just a little hard to find without GPS.

The room was clean and comfortable. Breakfast was excellent and had a variety to choose from.

Stayed in July 2025

We were immediately met with the smell of marijuana as we entered our room. I went back to the desk to notify them so that we wouldn't be charged for any damage and when I asked if they had any air freshener or anything, the lady simply said not at that time of night. No apologies, offer to move to another room, or anything. The couch in the room had several stains and the covers on one of the beds was either really worn or dirty. I typically travel with my own washcloths. When we returned from breakfast one morning, the housekeeper had taken my "pink" washcloths despite it not being a "white Hilton" cloth.

The breakfast was awesome and the breakfast staff were absolutely amazing. They were so friendly and accommodating. Extremely professional and ready to help at any given moment.

Stayed in July 2025

The trask and debris in the hallway at the entrance of the facility.

The breakfast workers were amazing and should be given a RAISE, and the receptionist was outstanding at check-in and out.

Stayed in June 2025

My Ac was really loud

Attractions nearby

Stayed in June 2025

When I was there last year, only one elevator back this year still only one elevator working very, very long wait at times specially when you dealing with people with a walker and can’t stand long

I called in advance because I had older parents that didn’t walk good and walk with a walker. I asked for the first floor, which we had stayed there before and had a reservation. They gave us the third floor. Also the heat did not work they supposed to give me a rebate or refund have not seen it yet.

Stayed in April 2025

Not much I didn’t like staff was great service was good. The elevator was out of service, but that’s nothing they can control and I got my steps in going up the stairs. For the money it was an extreme value and we had a great time.

The property was very well maintained. It was very economical for a small suite. I had only one problem. I had to sleep on the sofa bed and they really need to update that it was uncomfortable but we still had so much fun. It didn’t matter, but I would imagine any sofa bed isn’t going to be extremely comfortable.they just need to update when they can.

Stayed in January 2025

While everything was great up until our 4th day we ask for our room to be cleaned. Housekeeping did not change the sheet she just made the bed. I know because I got something on the sheet and it was still there when she finished. No tissues in the tissue box. Missing the towel to step on when you get out the shower. Very sloppy job. Didn't take the garbage from under the sink 2 whole bags. The room almost looked the same as when we left it to be cleaned.

The breakfast is wonderful Ernestine "Ernie" is the sweetest woman at the Embassy.

Stayed in January 2025

N/A

The breakfast was great and one of the reasons I choose to stay at Hilton Embassy. I also think the evening reception is a nice touch.

Stayed in January 2025

The staff and management could have communicated better and did more for the customers

Went for years liked the area

Stayed in October 2024

Comfortable bed, clean room,great breakfast, free drinks and snacks

Stayed in October 2024

Sofa bed was unsleepable

Friendly staff. Morning omelette ladies were amazing..!!

Stayed in September 2024

Nothing

Breakfast was great! Friendly servers. Plenty of options. I liked the 10:30 am cut-off on Sat and Sun. At most hotels, cut-of is 10 am.

Stayed in August 2024

Elevator was broken the whole time

Location

Stayed in June 2024

Room wasn't updated for the price.

Staff, happy hour, breakfast

Stayed in July 2024

elevator, was broken and very slow

Nice clean facility most of the staff was very helpful and friendly

Stayed in June 2024

Elevator was broken and they were slow when they were working

Great location for everything

Stayed in June 2024

Didn’t know it was pet friendly

It was convenient to our event

Stayed in May 2024

yaw over charged me. I booked for 157 but yaw charged my card 181

good

Stayed in April 2024

Happy hour was sub par. I stay at embassy suites just for the hapoy hour so I am familiar with the offerings.

Breakfast was great! The staff was super nice.

Stayed in February 2024

No shuttle bus to take you places like the outlet, Walmart, Ross, drug store.

Everything was close in the area.

Stayed in December 2023

It’s a good place

Stayed in November 2023

The outlet on the wall near the mirror in the bathroom was too tucked away in the corner and it made it difficult to plug in my hair dryer. The sofa was very worn and too low. Needs to be replaced. Not at all comfortable.

Omelets were fantastic! Location was very convenient.

Stayed in October 2023

The cleanliness was poor. There was some kind of large stain on.the wall in the hallway. The corners weren't clean, the main areas of the room and bathroom were taken care of. The bed was too firm and leaned downhill and to the left.

The breakfast was good, better than most places.

Stayed in September 2023